I had a Palm Pre plus until I dropped it last Friday. I had insurance and the replacement came in as a Palm Pre 2. Now the Hotspot cost me $20 per month and was free on the old device.
Also. I can't open picture attachments (.jpg) or Word documents (.doc) or PDF files. I first noticed the picture problem and went to the Verizon Store. They told me that the files were too large and I couldn't open anything over 2 MB. I came home and looked at the same files (emails) on the computer and saw that the files are actually tiny. 60k - 90k documents and images. I sent small one's to myself just to test the system. What I get when I try to open a picture is a black and grey square with an X in it. I can't copy the file to photos either.
I just did a test and I can send pictures that I take with the phone via email. (but I can't open the picture attachment on the phone, just the PC) I can also view pictures via MMS.
Anyone got a hint for me?
I strive to be Verizon free!