Pre 2 Randomly restarts Luna?

pcimino · 03/14/2011, 06:41 AM

I have a developer Pre 2 with 2.1 on AT&T. Although I have a few patches installed, I noticed this behavior before I even put it in dev mode, I ran stock for a few days to baseline the phone...

I've noticed it using Feeder, exiting the phone app and exiting the email app. All total maybe 6 times in the last 2 weeks. The phone appears to go through a Luna restart, I'm assuming it isn't a full reset because it takes less than a minute to get the screen back.

I don't keep lots of cards open, and I ran through the diagnostic tests.

Anyone else seeing this sort of behavior?

zepnik · 03/14/2011, 07:22 AM

I have the same behavior since getting the developer pre2 (European GSM).
Random luna resets, even on a stock device with an empty profile. Sometimes the device hangs altogether.

Luna resets occurs even without me touching the device.

I have sent the device for repair to the UK but they did nothing.

I think I will just wait for the pre3, but it is surely annoying.

palmdoc#AC · 03/14/2011, 08:11 AM

Happening to me too.

tooearly · 03/14/2011, 08:48 AM

My [Sprint] Pre 2 has been perfect. No random luna restarts or anything. Have you looked a JStop and maybe see what's running when it restarts?

yellowhammer · 03/14/2011, 09:57 AM

No random luna restarts at all here on an unlocked Pre 2 on AT&T. Heavy Feeder user here as well.

rsanchez1 · 03/14/2011, 10:55 AM

I've never had luna restarts when it was only a Pre 2 and now that it is a Sprint Pre 2, and Feeder is one of my most used apps.

-- Sent from my Palm Pre using Forums

palmdoc#AC · 03/14/2011, 06:49 PM

Maybe its affecting European gsm Pre2's only ?

paxtonland · 03/14/2011, 07:10 PM

I get random restarts constantly. esp since upgrade to 2.1. Got so bad I wiped it, didn't help.

EDIT: Have unlocked GSM Pre 2 in US on ATT

bcoale#WP · 03/25/2011, 11:58 PM

I had the same issue with my unlocked at&t Pre 2. Wasted half a day on the phone, but HP overnighted me a new one. No issues now.

Tim Stiffler-Dean · 03/26/2011, 06:58 AM

I get this problem with my Verizon Pre 2, but not with my Unlocked GSM Pre 2. Definitely not carrier specific, I don't think.

-- Sent from my Palm Pre using Forums

**bevcraw** · 03/26/2011, 07:35 AM

I has happened to me several times on my unlocked GSM Pre 2 on ATT. It happened twice last week in my car -- phone in purse, voice-activated Sync informed me the bluetooth had disconnected. The first time I stopped and looked at my phone. It was rebooting.

keeb119 · 03/26/2011, 11:04 PM

it happened to me once, that im aware of. phone stays in pocket most of the time with no apps. only slightly annoying.

deesugar · 04/06/2011, 08:46 PM

Happens to me on my 2nd Unlocked Pre2, anyone know how to troubleshoot this?

palmdoc#AC · 04/06/2011, 08:49 PM

Could it be related to some memory leak?

deesugar · 04/06/2011, 08:59 PM

Quote:

Originally Posted by palmdoc2005

Could it be related to some memory leak?

I just found this in another thread that should be merged with this one:

http://forums.precentral.net/2813680-post9.html

aric · 05/02/2011, 02:09 PM

I get them frequently on my Sprint GSM FrankenPre. Happens with different apps. I do have it heavily patched tho.

estebancam · 05/04/2011, 12:39 AM

I am having this issue on my brand new Verizon Pre 2. I dont know what the deal is.... kind of annoying. I don't wanna doctor it because i only just got it and spent hours setting it up.

I love the device.... that's the only gripe I have about it. Unfortunately, its pretty major. Has done it to me about 4 times today.

estebancam · 05/04/2011, 12:46 AM

And now it just froze up on me while on a call... hmmmm something fishy here.

palml0ver · 05/04/2011, 01:59 AM

happens all the time for me..vzw pre 2. Mostly when I use the phone heavily.. Or right after sending a tweet in carbon...lol weird.

NickVTPre · 11:38 AM

Sounds like a voltage issue if it is happening during high use, or with phone calls. I would use govnah to bump up your voltages a bit.

Update: if it is only luna i take back my comment. Voltage issues would cause a phone reboot, not just luna.

03/14/2011, 06:41 AM	#1 (permalink)
pcimino Member Posts: 40	I have a developer Pre 2 with 2.1 on AT&T. Although I have a few patches installed, I noticed this behavior before I even put it in dev mode, I ran stock for a few days to baseline the phone... I've noticed it using Feeder, exiting the phone app and exiting the email app. All total maybe 6 times in the last 2 weeks. The phone appears to go through a Luna restart, I'm assuming it isn't a full reset because it takes less than a minute to get the screen back. I don't keep lots of cards open, and I ran through the diagnostic tests. Anyone else seeing this sort of behavior? __________________ Kookaroo, the Roku remote for webOS Amtrak Commuter, Check your Train schedule GPortal Google shortcuts for Google Plus, Google Voice, Google Tasks and other Google Services SiteStatus and SiteStatusPro website monitoring tools for webOS
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03/14/2011, 07:22 AM	#2 (permalink)
zepnik Member Posts: 29	I have the same behavior since getting the developer pre2 (European GSM). Random luna resets, even on a stock device with an empty profile. Sometimes the device hangs altogether. Luna resets occurs even without me touching the device. I have sent the device for repair to the UK but they did nothing. I think I will just wait for the pre3, but it is surely annoying. __________________ Pilot 1000> Palm Pilot Personal> Palm III >Palm V> Palm Vx> Palm m505> Palm m515> Tungsten T> Tungsten T2> Tungsten T3> Treo 680> Palm Pre> Pre2> Pre3+Touchpad 32GB
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03/14/2011, 08:11 AM	#3 (permalink)
palmdoc#AC Member Posts: 1,815 Global Posts: 1,821	Happening to me too. __________________ Check out my My Medical webOS Apps Featured free apps: DrugView \| Eponyms \| eMed \| Dosecalcfree \| Beeb News
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03/14/2011, 08:48 AM	#4 (permalink)
tooearly Member Posts: 924	My [Sprint] Pre 2 has been perfect. No random luna restarts or anything. Have you looked a JStop and maybe see what's running when it restarts? __________________
	Liked by

03/14/2011, 09:57 AM	#5 (permalink)
yellowhammer Member Posts: 178 Global Posts: 261	No random luna restarts at all here on an unlocked Pre 2 on AT&T. Heavy Feeder user here as well.
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03/14/2011, 10:55 AM	#6 (permalink)
rsanchez1 Member Posts: 1,840 Global Posts: 1,858	I've never had luna restarts when it was only a Pre 2 and now that it is a Sprint Pre 2, and Feeder is one of my most used apps. -- Sent from my Palm Pre using Forums __________________ Grav - Canvas-based Gravity Simulation
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03/14/2011, 06:49 PM	#7 (permalink)
palmdoc#AC Member Posts: 1,815 Global Posts: 1,821	Maybe its affecting European gsm Pre2's only ?
	Liked by

03/14/2011, 07:10 PM	#8 (permalink)
paxtonland Member Posts: 1	I get random restarts constantly. esp since upgrade to 2.1. Got so bad I wiped it, didn't help. EDIT: Have unlocked GSM Pre 2 in US on ATT
	Liked by

03/25/2011, 11:58 PM	#9 (permalink)
bcoale#WP Member Posts: 21 Global Posts: 24	I had the same issue with my unlocked at&t Pre 2. Wasted half a day on the phone, but HP overnighted me a new one. No issues now.
	Liked by

03/26/2011, 06:58 AM	#10 (permalink)
Tim Stiffler-Dean Member Posts: 133 Global Posts: 134	I get this problem with my Verizon Pre 2, but not with my Unlocked GSM Pre 2. Definitely not carrier specific, I don't think. -- Sent from my Palm Pre using Forums __________________ . . ~ Follow me on Twitter ~
	Liked by

03/26/2011, 07:35 AM	#11 (permalink)
bevcraw Super Moderator Posts: 7,219 Global Posts: 7,988	I has happened to me several times on my unlocked GSM Pre 2 on ATT. It happened twice last week in my car -- phone in purse, voice-activated Sync informed me the bluetooth had disconnected. The first time I stopped and looked at my phone. It was rebooting. __________________ Beverly Palm IIIxe > m505 > Zire 71 > Tungsten E2 > TX > Centro > Pre > Pre 2 > Pre 3 > and TouchPad
	Liked by

03/26/2011, 11:04 PM	#12 (permalink)
keeb119 Member Posts: 114 Global Posts: 118	it happened to me once, that im aware of. phone stays in pocket most of the time with no apps. only slightly annoying. __________________ samsung i730 - blackberry storm- palm pre plus - samsung omnia - palm pre plus - palm pre 2 - ???? i refuse to buy anything apple with there asinine standards, especially when theres a perfectly good standard that everybody else is using. bah.
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04/06/2011, 08:46 PM	#13 (permalink)
deesugar Member Posts: 1,888 Global Posts: 2,159	Happens to me on my 2nd Unlocked Pre2, anyone know how to troubleshoot this?
	Liked by

04/06/2011, 08:49 PM	#14 (permalink)
palmdoc#AC Member Posts: 1,815 Global Posts: 1,821	Could it be related to some memory leak? __________________ Check out my My Medical webOS Apps Featured free apps: DrugView \| Eponyms \| eMed \| Dosecalcfree \| Beeb News
	Liked by

05/02/2011, 02:09 PM	#16 (permalink)
aric Member Posts: 105 Global Posts: 108	I get them frequently on my Sprint GSM FrankenPre. Happens with different apps. I do have it heavily patched tho.
	Liked by

05/04/2011, 12:39 AM	#17 (permalink)
estebancam Member Posts: 308 Global Posts: 900	I am having this issue on my brand new Verizon Pre 2. I dont know what the deal is.... kind of annoying. I don't wanna doctor it because i only just got it and spent hours setting it up. I love the device.... that's the only gripe I have about it. Unfortunately, its pretty major. Has done it to me about 4 times today.
	Liked by

05/04/2011, 12:46 AM	#18 (permalink)
estebancam Member Posts: 308 Global Posts: 900	And now it just froze up on me while on a call... hmmmm something fishy here.
	Liked by

05/04/2011, 01:59 AM	#19 (permalink)
palml0ver Member Posts: 277	happens all the time for me..vzw pre 2. Mostly when I use the phone heavily.. Or right after sending a tweet in carbon...lol weird.
	Liked by

05/04/2011, 08:46 AM	#20 (permalink)
NickVTPre Member Posts: 1,008	Sounds like a voltage issue if it is happening during high use, or with phone calls. I would use govnah to bump up your voltages a bit. Update: if it is only luna i take back my comment. Voltage issues would cause a phone reboot, not just luna. Last edited by NickVTPre; 05/04/2011 at 11:38 AM.
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