it wasn't in your "contract", it is in a plan available for the Pre+. You need to read your "contract" so when you are talking to verizon you won't confuse them.
Originally Posted by YankBoy
anything that you can find as leverage will be in the "contract" language and rate plan descriptions. Rate plans aren't described in contracts. Your best chance is to find out if it is possible in their system to manualy allow a rate plan to be assigned to a phone it isn't offered for. I'm pretty sure it isn't phsically possible, but if it is you have to find out what level of approval is needed and escalate to that level/person. Then you can appeal to them in terms of fairness, cust sat, etc.
but if you ask for something that isn't possible (system designed to not allow exceptions) or you mix your terms... You won't have as much luck getting it escalated.
in webos examples, it would be like having someone go into the catalog for US phones and indcate, "only phones activated within the US can buy these apps, and that one guy in Yeman." most systems don't have any way for that sort of random ovverride, nd shouldn't.
I could be wrong, but that's what you will find out by learning what's in your contract, rate plans, etc. Good luck!