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Cannot Add Accounts to QuickOffice
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Old 01/30/2011, 07:35 PM   #1 (permalink)
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Just Dr. my Pre 2 and signed back into my Palm Profile. Everything went smoothly, however I cannot add any accounts to QuickOffice. When I try, it just times out and says to check my internet connection.

Any thoughts?
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Old 01/31/2011, 03:10 AM   #2 (permalink)
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webos 2 is swamped with account issues.

Can you delete it and re-add it from Accounts?
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Old 02/06/2011, 05:53 AM   #3 (permalink)
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Quote:
Originally Posted by GuyFromNam View Post
webos 2 is swamped with account issues.

Can you delete it and re-add it from Accounts?
spot on - sometimes it works to add an account and sometimes it doesn't and the google accounts seem to have a problem...for real.
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Old 05/01/2012, 08:49 AM   #4 (permalink)
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sorry to bring up this old thread, but same behaviour on my Pre2 and Pre3, tells in german: Error Perhaps your Dataconnection is broken
Lumberjack log:

[2012-05-01 13:41:07] (activitymanager[1467]) user.warning: [activitymanager.resourcecontainermanager] No container currently mapped for [BusId appId:com.quickoffice.webos]
[2012-05-01 13:41:08] (LunaSysMgr) user.err: CurlHandle SSL error 10
[2012-05-01 13:41:10] (activitymanager[1467]) user.warning: [activitymanager.resourcecontainermanager] No container currently mapped for [BusId appId:com.quickoffice.webos]

more with same problems in german nexave forum
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Old 05/02/2012, 04:04 PM   #5 (permalink)
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Same here. In the beginning (since a few weeks) the message came randomly when I tried to access the already added dropbox account and sometimes a reboot helped.

But, since yesterday it did not connect at all and when I tried to delete and add a new account it aborts with the message that gizmo21 posted. unfortunately my pre3 is also in german, so I cannot help with the english error message.
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Old 05/02/2012, 05:16 PM   #6 (permalink)
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Same here with a Pre 3 on AT&T in the US. If I try to add a new account, I get "Error You may have lost your data connection."

-- Sent from my TouchPad using Communities
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Old 05/03/2012, 01:45 AM   #7 (permalink)
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more in Pre3 thread: QuickOffice error

Perhaps a Mod can merge this to webOS apps forum, it seems not to be device related (at least not phone specific), but i heard touchpad version still works. Wonder what is different, there?
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Old 05/07/2012, 01:52 PM   #8 (permalink)
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Has anyone found a solution for this? I'm having the same issue with Quickoffice and Smartoffice when it come to add accounts. Will this be solved by restoring the unit?

PROBLEM SOLVED (just don't know how)

-- Sent from my Palm Pre3 using Forums

Last edited by ANNTHONNY; 05/08/2012 at 02:40 PM.
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Old 05/26/2012, 11:55 PM   #9 (permalink)
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Works also for me again now. Did not change anything. Account creation and login works.
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Old 06/25/2012, 02:30 PM   #10 (permalink)
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Not working for me on VZW Pre3. Really irritating. Logged a ticket with Quickoffice.
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Old 07/03/2012, 02:00 AM   #11 (permalink)
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yeah it's again broken for all my phones - ah well...
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Old 07/16/2012, 10:46 AM   #12 (permalink)
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still broken, not sure if quickoffice cares.
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Old 07/23/2012, 01:05 AM   #13 (permalink)
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Quickoffice Support

There is not even a mentioning of webos here.

Perhaps we should post on their facebook site:
Quickoffice | Facebook
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Old 07/24/2012, 02:04 AM   #14 (permalink)
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I also have this error. Really anoying!
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Old 08/04/2012, 01:16 PM   #15 (permalink)
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Well I'm going to resurrect this thread because just today I got the same error when trying to add my dropbox account. What alternatives are there if any for webs users that want access to their cloud documents.
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Old 08/04/2012, 09:57 PM   #16 (permalink)
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Picsel SmartOffice is a nice app, (it's a PDK app though, and can't be set as the default handler and it doesn't fit well with webOS graphically.)
Dropbox works for me, I don't know about Google Docs, since I only use it for real-time collaboration.

Dropboxify is a good Dropbox client.
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Old 08/24/2012, 02:16 AM   #17 (permalink)
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I found a post in the QuickOffice forums... Maybe if enough of us raise our hands, they'll look at it!!

http://gsfn.us/t/31d3u
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Old 11/01/2012, 02:35 AM   #18 (permalink)
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Hello,

I have the same problem. I can not connect to e.g. Dropbox. Is there a solution?

Thank you!

Kind regards

Fred
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Old 11/24/2012, 03:08 PM   #19 (permalink)
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Same problem on my Pre2. So definitely not solved. Normally using Dropboxify. Only recently discovered this QO issue... Anyone?
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Old 11/24/2012, 03:55 PM   #20 (permalink)
 
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<<thread title updated to show open issue>>
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