12/18/2010, 08:29 PM
Just to show how things change to Bell...
I went today to get a SIM card to the Source. I also wanted to check their TV specials.... so I said to myself, let me take care of the card first, then look at the prices for the TV. I asked a sales guy for the SIM card, he went in the back and showed like 15 seconds later telling me they are out of stock. I asked him why did he not checked first on his terminal, to see if they have in stock.. then I asked him what is the SKU he checked. He said that he did not know skew and that he checked on the usual place cards are stored in the backstore. I asked if is possible to talk to the manager. He went back to the backstore and came back with the manager 5min later. The manager informed they are out of stock for SIM cards. I asked him to show me in his inventory. He entered the SKU and there were 19 cards in stock. He also said that he cannot sell me any of those cards because he has several phones missing the cards. KMON! He simply sticked with the sales person story... I told him: "Thanks, I appreciate your help. I was planning to also buy that TV you have on special, but I will make sure to give my money to another Source." He was like: "Wait, I will make an exception for you and sell you the cards."
On my way home, I went by the Bell store. It was 5:01pm and still let me in the store (wow). I asked them if I could buy 2 SIM cards... "Sure, let me know if you need regular cards or Micro". Apparently the new iPhone4 has a micro card, I had no idea. They asked me if I checked my new phone with Bell compatibility site and sold me the cards, letting me know they are a final sale. No sales pushes, no stupid conditions. I did not know what cards Pre takes so I purchased 2 of each, regular and micro. I was out of the store in less than 3 minutes with my new cards... I'm glad I did not buy anything from Source, I would of not known about the 2 type of cards Bell has.
I was simply shocked how nice I was threated by Bell people and how easy they solved my problem. I think they are finally changing, in a good way.
Source, I will NEVER ever buy something from you.
Now, what type of SIM card Pre 2 uses? Regular or Micro?