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  1.    #1  
    Last night my wifes Pixie could not get online. I figured it was something she downloaded so i did the partial reset. When it rebooted it went to the log into Palm Profile. We tried to log in and it says contact Palm. I confirmed the password by logging into the phone on the Palm Profile website from my computer. We also tried to set up a new profile with a different email and we keep getting the same message that we need to contact Palm. I did the palm chat and the guy was very unhelpful. I read posts on other sites and I think I may need to do a master reset but the chat guy would not give me my code to do it. Can anyone help?
  2. #2  
    Do you see the Icon EV o 3g next to the signal bar?

    Have you tried performing a WebOS Doctor?
    Nokia 1100 - Alcatel OT156A - Motorola C650 - Motorola v220i - Motorola V555 - The Great Motorola V360 - The Amazing Treo 650 - Treo 750 - Original Palm Pre (1.4.5) - Palm Pre2 (2.1) + Touchpad.
  3.    #3  
    Yes EV is there. I have not tried the doctor because when i plug in the USB the phone and computer are not talking.
  4. #4  
    Take the battery out and put it back again without turning on the phone. Keep pressed the ''volume up'' buttom and connect the usb cable. After 3 seconds, you should see the USB logo on your pixi screen.when You see it, release the ''volume up'' buttom and run webos doctor.
    Nokia 1100 - Alcatel OT156A - Motorola C650 - Motorola v220i - Motorola V555 - The Great Motorola V360 - The Amazing Treo 650 - Treo 750 - Original Palm Pre (1.4.5) - Palm Pre2 (2.1) + Touchpad.
  5.    #5  
    Worked like a charm. My wife is happy for now! I posted the same problem to the Palm forums and the only response was to call and pay for tech support. Thanks again!
  6. #6  
    You are welcome dude!! Thats why we are here, to help!


    Best Regards From Argentina!!!
    Nokia 1100 - Alcatel OT156A - Motorola C650 - Motorola v220i - Motorola V555 - The Great Motorola V360 - The Amazing Treo 650 - Treo 750 - Original Palm Pre (1.4.5) - Palm Pre2 (2.1) + Touchpad.

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