outer 'rubber' layer pulling away from body of my pixi

PJosh23 · 01/31/2010, 06:03 PM

is any one else having this problem? The edges of my back cover are warping slightly away from the edges of my pixi's body. Specificly the top left corner near the power button, and the lower right side where the rubber flips awat for the USB charger to plug in. It's not becoming a major issue yet, just bothers me cuz it's not all spiffy and new looking. Can sprint give me a new back? Or do I need to buy one? Maybe this is a question for sprint, not pre-central... lol

crogs571 · 01/31/2010, 06:44 PM

Are you sure it's clipped on properly? If it is, it shouldn't peel away from the sides. Press on the edge of the phone with your thumb and use your index finger to run up the back of the case up the side to feel the clip engage. When it's fully clipped in the edges are secure against the edge of the phone.

lopezpm · 01/31/2010, 07:01 PM

Yeah, sounds to me like it just isn't on right

PJosh23 · 01/31/2010, 07:46 PM

have tried that multiple times. Arrg. Thanks for the input folks, hopefully I figure out what's goin on =/

lopezpm · 01/31/2010, 08:12 PM

Take it back to the store. If it's on right and it still doesn't fit then it's defect

NM08SRT8 · 01/31/2010, 08:45 PM

I see some display models doing this. The one at my local store was doing this, I was trying to fiddle with it but didn't mess with it much.

Just go to a repair center and they'll give you a new battery door. OOOOR, this could be your excuse to get a new colored one or artist series.

PJosh23 · 02/01/2010, 01:30 AM

Quote:

Originally Posted by NM08SRT8

I see some display models doing this. The one at my local store was doing this, I was trying to fiddle with it but didn't mess with it much.

Just go to a repair center and they'll give you a new battery door. OOOOR, this could be your excuse to get a new colored one or artist series.

now THAT idea I like! =D and the colored/artist series come ready for touchstone don't they? Hmmmm...

misterpepper · 02/02/2010, 01:00 AM

Mine's starting to get just a little bit loos up near the power button. I'm going to watch it for a little while but if it starts to pull away any worse I'll see if I can exchange my cover as well.

NM08SRT8 · 02/02/2010, 01:03 AM

Quote:

Originally Posted by PJosh23

now THAT idea I like! =D and the colored/artist series come ready for touchstone don't they? Hmmmm...

Yes sir they do

thatguy7 · 02/02/2010, 02:55 AM

Both of my Pixi's started doing this. I didn't have a reseller store around here so I called Palm support and got them replaced.

I have a thread about it in this forum. I think this will continue to become extremely common.

Kytton · 02/07/2010, 06:26 PM

Yep. It's a known issue with the phone. Bring it on in to your Sprint Store and we'll swap the back out for you.

mrloserpunk · 02/07/2010, 06:33 PM

thanks for the info, started to happen near the usb door on the girls pixi....

blankiek · 02/13/2010, 02:42 PM

mine did this exact same thing but the people at Sprint will NOT switch it out for me. They said I would have to get a refurb. I'm not getting a refurb for the back cover. This is BS.

kirk0625 · 02/13/2010, 06:43 PM

Yea, it happened to me too. It got so bad, that today i just bought the touchstone back. Problem solved :3

Kytton · 02/13/2010, 07:31 PM

Quote:

Originally Posted by blankiek

mine did this exact same thing but the people at Sprint will NOT switch it out for me. They said I would have to get a refurb. I'm not getting a refurb for the back cover. This is BS.

Wow. That's BAD. I read your response aloud to my other technician sitting next to me and his jaw dropped. I've swapped about five or so back covers since the launch. It's not something we see TOO often, but it's known. Maybe they just want you to purchase a touchstone back or something..

I'm sorry on Sprint's behalf..

thatguy7 · 02/17/2010, 12:23 PM

Quote:

Originally Posted by blankiek

mine did this exact same thing but the people at Sprint will NOT switch it out for me. They said I would have to get a refurb. I'm not getting a refurb for the back cover. This is BS.

Call Palm support. You have a 1 year manufacturer's warranty. It's just easier for most to go in to the Palm store to get this fixed.

binder · 03/21/2010, 09:30 PM

mine is doing it...looks like **** too

KevMeister · 03/22/2010, 11:54 AM

Add another "Palm beta tester" to the mix...

mofishmgr · 03/22/2010, 11:57 AM

Mine started to do this and a little super glue fixed it. Just be sure to take the back off the phone before gluing it though

. Next time it happens I'll probably just call Palm.

garnetlove · 03/23/2010, 01:54 PM

My pixi was doing this and it really helped to remove the entire back cover and "shape it" with my hands (like press in where the USB plugs in or where ever it's warping) when I put it back on it's normal again.

01/31/2010, 06:03 PM	#1 (permalink)
PJosh23 Member Join Date: Jan 2010 Posts: 7 Likes Received: 0 Thanks: 3 Thanked 1 Time in 1 Post	outer 'rubber' layer pulling away from body of my pixi is any one else having this problem? The edges of my back cover are warping slightly away from the edges of my pixi's body. Specificly the top left corner near the power button, and the lower right side where the rubber flips awat for the USB charger to plug in. It's not becoming a major issue yet, just bothers me cuz it's not all spiffy and new looking. Can sprint give me a new back? Or do I need to buy one? Maybe this is a question for sprint, not pre-central... lol
	Liked by

01/31/2010, 06:44 PM	#2 (permalink)
crogs571 Member Join Date: Nov 2003 Location: Philly, PA Posts: 2,766 Likes Received: 5 Thanks: 38 Thanked 183 Times in 154 Posts	Are you sure it's clipped on properly? If it is, it shouldn't peel away from the sides. Press on the edge of the phone with your thumb and use your index finger to run up the back of the case up the side to feel the clip engage. When it's fully clipped in the edges are secure against the edge of the phone.
	Liked by

01/31/2010, 07:01 PM	#3 (permalink)
lopezpm Member Join Date: Feb 2008 Location: Garden City, MI Posts: 741 Likes Received: 0 Thanks: 24 Thanked 62 Times in 50 Posts	Yeah, sounds to me like it just isn't on right
	Liked by

01/31/2010, 07:46 PM	#4 (permalink)
PJosh23 Member Join Date: Jan 2010 Posts: 7 Likes Received: 0 Thanks: 3 Thanked 1 Time in 1 Post	have tried that multiple times. Arrg. Thanks for the input folks, hopefully I figure out what's goin on =/
	Liked by

01/31/2010, 08:12 PM	#5 (permalink)
lopezpm Member Join Date: Feb 2008 Location: Garden City, MI Posts: 741 Likes Received: 0 Thanks: 24 Thanked 62 Times in 50 Posts	Take it back to the store. If it's on right and it still doesn't fit then it's defect
	Liked by

01/31/2010, 08:45 PM	#6 (permalink)
NM08SRT8 Member Join Date: Mar 2009 Posts: 785 Likes Received: 0 Thanks: 136 Thanked 97 Times in 64 Posts	I see some display models doing this. The one at my local store was doing this, I was trying to fiddle with it but didn't mess with it much. Just go to a repair center and they'll give you a new battery door. OOOOR, this could be your excuse to get a new colored one or artist series.
	Liked by Thanked By: PJosh23

02/02/2010, 01:00 AM	#8 (permalink)
misterpepper Member Join Date: Nov 2009 Posts: 63 Likes Received: 2 Thanks: 1 Thanked 3 Times in 3 Posts	Mine's starting to get just a little bit loos up near the power button. I'm going to watch it for a little while but if it starts to pull away any worse I'll see if I can exchange my cover as well.
	Liked by

02/02/2010, 02:55 AM	#10 (permalink)
thatguy7 Member Join Date: May 2009 Posts: 188 Likes Received: 0 Thanks: 2 Thanked 16 Times in 13 Posts	Both of my Pixi's started doing this. I didn't have a reseller store around here so I called Palm support and got them replaced. I have a thread about it in this forum. I think this will continue to become extremely common.
	Liked by

02/07/2010, 06:26 PM	#11 (permalink)
Kytton Member Join Date: Jan 2010 Location: NorCal Posts: 109 Likes Received: 0 Thanks: 0 Thanked 27 Times in 19 Posts	Yep. It's a known issue with the phone. Bring it on in to your Sprint Store and we'll swap the back out for you.
	Liked by

02/07/2010, 06:33 PM	#12 (permalink)
mrloserpunk Member Join Date: Jul 2008 Location: Syracuse Posts: 2,564 Likes Received: 0 Thanks: 740 Thanked 442 Times in 327 Posts	thanks for the info, started to happen near the usb door on the girls pixi.... __________________ "When there is no more room in hell, the dead will walk the earth" PM me your questions, If I cant find an answer, I'll show you who can.
	Liked by

02/13/2010, 02:42 PM	#13 (permalink)
blankiek Member Join Date: Jul 2009 Posts: 100 Likes Received: 0 Thanks: 0 Thanked 3 Times in 3 Posts	mine did this exact same thing but the people at Sprint will NOT switch it out for me. They said I would have to get a refurb. I'm not getting a refurb for the back cover. This is BS.
	Liked by

02/13/2010, 06:43 PM	#14 (permalink)
kirk0625 Member Join Date: Dec 2009 Posts: 199 Likes Received: 0 Thanks: 36 Thanked 8 Times in 8 Posts	Yea, it happened to me too. It got so bad, that today i just bought the touchstone back. Problem solved :3 __________________ LG Rumor -> HTC Touch -> Palm Pixi -> Palm Pre+ (if they ever bring it to Sprint)
	Liked by

03/21/2010, 09:30 PM	#17 (permalink)
binder Member Join Date: Nov 2007 Posts: 118 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	mine is doing it...looks like **** too
	Liked by

03/22/2010, 11:54 AM	#18 (permalink)
KevMeister Member Join Date: Aug 2003 Location: Sunnyvale, CA Posts: 1,713 Likes Received: 0 Thanks: 86 Thanked 6 Times in 6 Posts	Add another "Palm beta tester" to the mix...
	Liked by

03/22/2010, 11:57 AM	#19 (permalink)
mofishmgr Member Join Date: Feb 2010 Posts: 150 Likes Received: 0 Thanks: 9 Thanked 25 Times in 20 Posts	Mine started to do this and a little super glue fixed it. Just be sure to take the back off the phone before gluing it though. Next time it happens I'll probably just call Palm.
	Liked by

03/23/2010, 01:54 PM	#20 (permalink)
garnetlove Member Join Date: Jan 2010 Location: NY Posts: 183 Likes Received: 0 Thanks: 71 Thanked 16 Times in 13 Posts	My pixi was doing this and it really helped to remove the entire back cover and "shape it" with my hands (like press in where the USB plugs in or where ever it's warping) when I put it back on it's normal again. __________________ PalmOS: Zire71, Clie NX70V, LifeDrive, T\|X WebOS: VZW Pixi Plus, now VZW PRE 2
	Liked by

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode