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  1. tkco's Avatar
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       #1  
    I have a Treo 650 on vzw. Very little trouble with it.
    However,
    Sometimes I dial a number and get an automated system that prompts for a keyprompt to direct my call. (Enter extension, pound, etc.)
    Many many times, the first time I (and firmly, mind you) I press the letter I don't hear the touch tone and the system on the other end does not react. Then I press it again and I hear the touch tone and the other system responds accordingly. It's almost like I have to wake the system up before pressing a button. I don't like it not taking my initial entry.

    (the Treo IS awake; I use the numbered buttons on the bottom of treo.)
    Any ideas about this?
  2. #2  
    Can you state your phone firmware version? If you use the phone application on screen, does it work?
  3. tkco's Avatar
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       #3  
    In the phone menu I chose "phone info"
    It says Software: Treo650-1.01-VZW
  4. #4  
    This is the long standing DTMF issue. Search and you will find that there is no real solution. It sounds like the new (as-yet-unreleased) update will fix it though.
    Factory unlocked/unbranded GSM 650 - Tmobile; FW: 1.71; SW: 1.20-ENA; Carrier DB: 255; HW: A

    If I'm repeating what someone has already said look at how long the thread is and ask yourself if you really expect me to read the whole thing.
  5. #5  
    Quote Originally Posted by rbenjami
    This is the long standing DTMF issue. Search and you will find that there is no real solution. It sounds like the new (as-yet-unreleased) update will fix it though.
    No, he's not describing slow DTMF...and the update being discussed is for GSM phones (he's Verizon).
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  6. #6  
    Bill: you are correct. The DTMF issue is with tones being very long. I have not seen his issue with it not taking the first key press.

    Does it do this on several different automated systems, or just one?
    Factory unlocked/unbranded GSM 650 - Tmobile; FW: 1.71; SW: 1.20-ENA; Carrier DB: 255; HW: A

    If I'm repeating what someone has already said look at how long the thread is and ask yourself if you really expect me to read the whole thing.

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