Results 1 to 7 of 7
  1.    #1  
    I have a Treo 650 (Verizon w/ 1.03) and have been having problems synching. At the end of synching, the screen on the Treo say "Cleaning up - please wait". It will hang at this screen until either I do a soft reset, or the screen times out. In addition, it seems to be running very slow. For example, at the phone screen, I have it selected to "Typing starts Contact search". The Treo can't keep up with the letters. If I wanted to look for Bill Smith, I would type BSMITH. What I will see might be BITH, and of course no Contact for that. Or, if I go really slow and type in BSMITH, it can take up to 15 seconds to find the contact. Then when you scroll down to select which phone # to use, the scroll is delayed about 8 seconds. Lastly, my phone will ring, but there is not ring tone, it doesn't vibrate, and there is no caller ID. If you aren't physically looking at the phone to see the screen light up, you wouldn't know it was ringing. Then, you get a quick chirp at the end of the last ring, and then goes into voice mail.

    This is my 4th Treo 650 and both Verizon and Palm cannot seem to troubleshoot it. Any ideas? Do I have corrupted data?
  2. #2  
    The most likely cause is a software conflict. Do the following:

    1. Rename your desktop /Palm/<username>/Backup directory (to say backupold)
    2. Hard reset your Treo (perform a soft reset while holding the red phone button; do not release the red button until the grey/black Palm logo appears - when asked if you'd like to delete all data, reply 'yes')
    3. HotSync

    This will load your PIM data, but none of your 3rd party software. How are things at that point?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>
  3.    #3  
    Bill:

    Thanks for your reply. Unfortunately, I have tried that multiple times with the same results. If I do a hard reset and sync with Memos, Tasks, Contacts and Calendar to do nothing, it syncs great. Once I activate these programs to sync, the problems start.
  4. #4  
    Quote Originally Posted by watfun
    Bill:

    Thanks for your reply. Unfortunately, I have tried that multiple times with the same results. If I do a hard reset and sync with Memos, Tasks, Contacts and Calendar to do nothing, it syncs great. Once I activate these programs to sync, the problems start.
    Unless you also rename or delete your backup directory before you restore via Hotsync, you won't be able to narrow down what's causing the problem.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>
  5.    #5  
    Quote Originally Posted by Bill Gamble
    Unless you also rename or delete your backup directory before you restore via Hotsync, you won't be able to narrow down what's causing the problem.
    Bill:

    If it is something like Contacts being corrupt, what can I do? I have run DBscan v. 1.9c and still no resolution.
  6. #6  
    My guess is that Bill's suggestion will narrow it down. If the contacts DB is corrupt I have a feeling the app would just crash being launched or on the search. The apps don't handle errors in data format very well
  7. #7  
    Quote Originally Posted by watfun
    Bill:

    If it is something like Contacts being corrupt, what can I do? I have run DBscan v. 1.9c and still no resolution.
    If your Desktop Contacts are up-to-date, you can try the following.

    1. Use FileZ to delete the following files (actually, you might want to copy them first to a directory on your SD card for safe-keeping): ContactsBDIndex, ContactsDB-PAdd and AddressDB.

    2. Launch Contacts to build the new, empty DBs.

    3. Change the action of the desktop Contacts conduit to "Desktop overwrites handheld"

    4. HotSync.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>

Posting Permissions