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  1.    #1  
    i have a fast mail account and snapper. I have it all set up but its not retriving mail every 5 minutes like I set it to. When I hit send receive everything works fine, but i never get a message that I received an email. What gives? If the screen is off but the phone is on does it not tell me? That is not very helpful...

    Also one thing that is weird is that my screen flickers every once in a while. is this a known bug or something?
  2. #2  
    So when you look at Delivery Preferences you see "Get Mail Every 5 minutes" and not "Manually"? What does your connection log say about those "every 5 minute" fetches?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3.    #3  
    ok, i just checked the log and everytime it tries to connect it says the phone is off(meaning the screen is off, not the actual phone function) or the device is in use. So when would it try to get mail then?
  4. #4  
    No, it doesn't mean the screen is off. It means that either the phone radio isn't turned on, or some app you've been using is keeping the data connection on. If you don't care whether it tries to deliver mail while you're using it, type BUG in the list view and check "Ignore power-on state".
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  5.    #5  
    i am a newbie to this, can you tell me how to check for the phone radio not on (i assume its one since i can make calls). here are the apps i am using

    kmaps
    snapper
    ptunes
    resco explorer
    agendus

    thanks again for all of our help. Also, any clue what the screen flicker is?
  6. #6  
    If you can make calls, it's on. If your data connection is up and you're in an app like Blazer or PTunes (streaming music), Snapper won't fetch because the phone's in use. In the Snapper list view, type "i" to disconnect from the internet; again, if you don't care whether or not SM trys to fetch mail while you're using another app (or on a phone call), follow my directions for using the BUG menu.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  7.    #7  
    i did the bug thing, thanks. But is there no way to have it get mail every 5 minutes when the phone is just in my pocket with the phone on but the screen off and have it vibrate when a message comes?
  8. #8  
    Sure there is, I do it all the time.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  9.    #9  
    I just watched the flicker i was talking about earlier and its snapper begining its countdown to send/receive mail. after the countdown it quickly flashes the phone menu that turns itself off again. Its not actually trying to get mail after the flicker however. What do I do about this?
  10. #10  
    Disconnect from the internet ("i" from the SM list screen). Snapper won't download if another app is using the data connection.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  11.    #11  
    I did that, and I checked the log and it says the phone is off and it aborts (which is what you are doing when you turn off the internet right?). Thanks for your patience...
  12. #12  
    No. Do not turn off the radio; just make sure that you are disconnected from the internet. If there is no data connection being used (and the phone is on) Snapper will initiate a connection and fetch on schedule.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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