View Poll Results: Have you ever experienced Treo 650 GSM "freeze" problem?

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  • Yes

    116 80.00%
  • No

    29 20.00%
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  1.    #81  
    Quote Originally Posted by matro
    really good to know, vittogn. let's complete the week now!

    can you give us some details about your 4th Treo: firmware\etc version? is it unbranded GSM? what was the replacement reason?

    I have two freezing Treos (one unbranded, the other is Tim) waiting for a replacement...

    I'm interested too, any news about this?
    Ciao Matro,
    di dove sei tu?

    Sorry for our italian!!!

    I passed the first week.........I can't say I'm "freeze free" as my first Treo got in that status after 3-4 weeks.

    I received 4 replacement for several reason:
    - all my previous 3 Treos had at least 1 freeze
    - the 3rd arrived with a French AZERTY keyboard.
    - on the the 1st one hotsync connector stop working after a month


    Matro, my advice is to request an ADVANCED EXCHANGE (first the send to you one, they you ship the broken unitis later). Call them at 0275419557.


    My Treo is unbranded GSM:

    FW: 1.28
    SW: Treo650-1.13-ROW
    HW: A


    Ciao.
  2. #82  
    Since the Cingular upgrade,

    I HAVE IN FACT EXPERIENCED SLOWDOWNS AND FREEZING.

    RIDICULOUS AND UNACCEPTABLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    OH AND THE THE VOLUME ALSO SUCKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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    #83  
    It seems to happen whenever I've been doing something via GPRS and the signal gets weak.

    This "slow-down" problem and Versamail going bonkers when you delete something with an attachment are the things that disappoint me the most.
  4.    #84  
    http://www.palminfocenter.com/view_story.asp?ID=8091

    This could be very important in my opinion. My hope is not that Palm will loose it (at least I don't care), I really hope they are gonna give to us an answer to our f******g critical freezing problem.

    Why not a 100 bucks upgrade for Treo 700??
  5. #85  
    Not to be contrary, but do you also expect a $500 upgrade option on a 1 to 2 year old car?

    Cheers, Perry.
  6. #86  
    I think it would be better if we tell Palm to fix issues on the Treo 650 itself instead of proposing bucks for next generation. I heard the same since early Treo 180, we had discounts for upgrades, but we had defective Treo 600 and now we have defective Treo 650.

    the lawsuit vittogn signaled is a strong argument to include in our next RMA.

    vittogn, what about your replaced Treo? is it still unfreezed?
    matro 180->270->600->650->750v->680->Pro
  7.    #87  
    Quote Originally Posted by matro
    vittogn, what about your replaced Treo? is it still unfreezed?
    No freeze in 2 weeks!!! Quite happy and confident (I love my Treo too much!!) but I think I have to wait 2 more weeks to be sure that I'm lucky!!!

    Ciao
  8. t4l
    t4l is offline
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    #88  
    I've gotten a new Treo (3rd replacement) and it's been 2 days without a freeze. It's the same firmware as the old phone; my theory is that the firmware update is what causes the problem.

    My 2nd phone was fine until I did the firmware update (no freezing problem for more than a month or so)
  9. #89  
    I have had the reverse experience. I rarely have a slow down or freeze up since upgrading my firmware. I also lessened the number of apps using the data connections at a given time.

    My husband's T650 still has the old firmware and he gets the freeze ups here and there too.

    I think mine have decreased where his are infrequent they still happen.
    Cingular GSM Treo 650, Apple PowerBook G4, iQue 3600, iPod Photo 60GB
    PalmPilot > Palm Vx > Palm M505 > Garmin iQue 3600 > Treo 650


    Seek first to understand, then to be Understood
  10. #90  
    All,

    Whenever I read about Treo problems, I always chuckle a little bit, because we had it MUCH WORSE with the Kyocera 7135. (I have a VZW T650 now.)

    We too had a freezing problem, and it almost always happened in "low signal" areas. We found a solution in a configuration screen that also exists in the T650, and out of habbit, I set it the same way in my T650 and I have NEVER had the "freeze" problem you all describe, and one of the office buildings I spend 30 hours a week in has a TERRIBLE signal.

    What's that setting? In the T650 (yours may be different - I've only played with VZW's units, but I assume they are the same), go to the Preferences panel. Under the "General" section, go to the "Date & Time".

    UNCHECK "Enable Local Network Time". Then manually set the Location, Date, and Time. Tap "Done."

    My theory as to what's going on? When "Enable Local Network Time" is set, the device is perodically "pinging" the phone network to get the date and time. When there's a good signal, it gets the time more or less instantly, and you don't see a slowdown. In an area with a weak signal, the device sends out the ping, and waits for a response that isn't coming back (or is garbled, or whatever), and gets stuck. In an area with no signal, the device knows not to ping the network in the first place.

    Do I know for sure that this works on a Treo? Nope. I just know FOR SURE that this works on the Kyocera 7135, and it just seems to me that the mechanism for updating network time would be similar between Palm-based smartphones. I also know that I've unchecked this setting and I've never experienced the problem in my T650.

    So, having read this entire thread, I don't see that anyone has tried this. So would someone try it and post their results?

    (As an aside, this means that if you travel across time zones, or daylight savings occurs, you're phone will be inaccurate until you re-adjust the time. What I do is simply re-enable this setting for a few minutes and let the clock re-sync itself, and then disable it again.)

    Hope this helps,
    Warr
    Progress? Well, at least I can get color traffic maps now...
    Psion 3a -> Psion 3c -> Palm IIIXE -> Palm VIIx -> Kyocera 7135 -> Treo 650 -> Centro
  11. #91  
    Mine froze with the 1.31 Firmware, and I never enable local network time. never.
    It doesn't freeze with the 1.05FW. I even tried enabling local network time in the beginning, and it seems OK with it enabled.
  12. #92  
    I would - altho this is a pretty long thread already - like to jump in and react here. I read all the time that the 1.05FW did not have the freeze problem, and that it only showed up later. My experience is just the opposite. With the original (well, it was on the phone when I bought it) 1.05 I had the freeze prob regularly. Now (1.31) never. Just wanted to let you guys know (altho it ain't gonna help anyone. Sorry).
    - Wouter
  13. #93  
    Hope these bugs don't carry over to the ppc treo.
    Ever wonder if those FreeIPOD / FreeMiniMac scam sites work? Well, I found out Have a look at the results:
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  14.    #94  
    Quote Originally Posted by nispen
    I would - altho this is a pretty long thread already - like to jump in and react here. I read all the time that the 1.05FW did not have the freeze problem, and that it only showed up later. My experience is just the opposite. With the original (well, it was on the phone when I bought it) 1.05 I had the freeze prob regularly. Now (1.31) never. Just wanted to let you guys know (altho it ain't gonna help anyone. Sorry).
    - Wouter

    nispen,
    are you OK with 1.31 with a new device or just with your original Treo?
  15.    #95  
    Quote Originally Posted by wernst
    All,

    CUT

    UNCHECK "Enable Local Network Time". Then manually set the Location, Date, and Time. Tap "Done."

    CUT

    Do I know for sure that this works on a Treo? Nope. I just know FOR SURE that this works on the Kyocera 7135, and it just seems to me that the mechanism for updating network time would be similar between Palm-based smartphones. I also know that I've unchecked this setting and I've never experienced the problem in my T650.


    Hope this helps,
    Warr

    wernst,
    thanks a lot for your post. Unfortunately other Treo user reported that this workaround doens't work .

    Thanks.
  16. #96  
    I stated before that I was going to start charting my freezes. I have charted four freezes so far:

    1. 8/31 (noticed the freeze an hour or so after waking the Treo up from charging overnight)

    2. 9/6 (same as above) -- FREEZE ON DAY 6 AFTER RESET

    3. 9/13 (pm freeze, not yet on charger) -- FREEZE ON DAY 7 AFTER RESET

    4. 9/24 (pm freeze, not yet on charger) -- FREEZE ON DAY 11 AFTER RESET

    Now, the first two freezes listed above took place sometime after I woke the Treo up, saw that it was working fine, slipped it in my pocket and headed off to work, then noticed an hour or so later that it had frozen somewhere in that time. The last two freezes happened at my house where the signal is BAD at best. The Treo charges at my house. I have no idea if the bad signal is part of the problem.

    Not listed here is one freeze that took place in the early afternoon at my office where the signal is fine.

    I was thinking that the time between freezes would be between 4-6 days, as that's how things were initially. Again, I did not chart THOSE early freezes, so they're not listed here. Lately, the time between freezes has grown longer. I'll keep charting to see if the next time span between freezes is longer or shorter than the last.

    Totally clueless on this one. But, again, this all began AFTER the Cingular update. No 3rd party software to speak of (save for the stuff that came with the update).

    -Kirk
  17. #97  
    I only notice the slowness on my GSM tmo phone when my (fairly full) 2GB SD is in the Treo...
  18.    #98  
    Quote Originally Posted by rbenjami
    I only notice the slowness on my GSM tmo phone when my (fairly full) 2GB SD is in the Treo...
    A freezing event occurred to a friend of mine with 18MB free on main memory and without any SD!!

    Unfortunately this is not the answer.

    BTW thanks for posting.
  19. t4l
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    #99  
    I'm on day 5 of my 3rd replacement Treo. No freezes yet.

    1st Phone: Froze, crashed on beaming etc; very unstable
    2nd Phone: Was fine until software update from Palm. Froze every 4-5 days thereafter.
    3rd Phone: Same software as 2nd Phone (1.28 firmware, 1.13-ROW), but freeze/crash free so far

    I'm going to start a poll to see how many people got their freezing problem until after the software/firmware upgrade.
  20. #100  
    I have started freezing now. Of course, it started happening after I bought the Speck skin, so now it's a real pain to reset. I've had to reset 3x today.
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