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  1.    #1  
    I have a verizon treo 650 v 1.03. I sync with outlook and have over 1500 contacts.

    For maybe 15% of my contacts I have this strange problem where there is no way to access the contact. I cant use the find feature to search for them. They don't show up using the contact look up feature.

    But strangely when that contact calls in or I dial their number directly their name still pops up in the log and while I am talking to them.

    I am mystified... Any help?

    Andy
  2. #2  
    Take the most recent occurance of this...are you certain that you haven't created a speed dial Favorite for this person?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>
  3.    #3  
    thanx for the reply bill gamble,

    it appears to be random. It is happening in differnent outlook categories. it is happening both with people I call often and people that I don't even remember meeting.

    i haven't configured any speed dials.

    it only happens 15% of the contacts. for the most part is consistently the same people that appear missing... but believe I noticed several instances when people I had remembered being available on the palm before became unavailable and vice versa.

    I've looked at the same contacts in outlook and there isn't really anything that stands out as a pattern. I will just go down the contact list in outlook and do lookups on my treo for each individual. every 5 to 7th individual in the outlook list won't be found on the treo contact lookup or general text search.
  4. #4  
    When you're looking up these contacts on the Treo and failing to find them, is the category set to All? Are any of these contacts assigned multiple categories in Outlook?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
    <script type="text/javascript" src="http://download.skype.com/share/skypebuttons/js/skypeCheck.js"></script>
    <a href="skype:wwgamble?call"><img src="http://mystatus.skype.com/balloon/wwgamble" style="border: none;" width="150" height="60" alt="My Skype status" /></a>
  5.    #5  
    Hey BG,

    yes the palm cats are set to all. of course another issue is that i have 50 plus categories in outlook and palm is limited to 15. also each palm cat is limited to 15 chars while the outlook categories can be quite long.

    That being said I went through all my new contacts that I hadn't even gotten to assigning categories to in outlook. Looked them up in the palm and again about 15% of them were MIA nomatter how I searched for them in the palm.

    Also I checked through some contacts that had multiple outlook categories and again the same problem with only right about 15% of contacts.
  6.    #6  
    So does anyone have some advice as to where to go for info on this? Would VZW help?
    Andy
  7.    #7  
    Woops,
    I called VZW who then inturn put me to palm who put me to a helpful lady from the philipines. She disconnected me but after I called the 2nd time another helpful lady led me through about 1.5 hours of erasing and installing all to no success.

    Finally at the end she put me on hold for 10 minutes and came back and told me to go on outlook and check to see if the missing contacts were marked private. They were. I found about 250 that were marked private. Somehow outlook must have just assigned them that tag with out asking me.

    Anyways now everything is good and I am happy. Thanks for the help Bill Gamble!

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