Quote Originally Posted by jrd
Well the car kit broke again - the microphone connector is lose and I can't talk ino microphone. I have submitted an RMA online yesterday and my warranty period expires today. I have not heard from them yet. I called the customer service and they told me that filling online RMA form is the only option and that as long as I filled in the RMA form before warranty date, I should be OK. I will keep my finger crossed. Hopefully I will get my RMA number today.
FWIW: it took a couple of calls to customer service to get RMA number. I returned the kit and a new one was sent to me a week later. So far so good. Eventually, Seidio customer service does seem to deliver, but it does take some effort.