Well,

After 7 (seven) T600's in 17 months they (Sprint) gave me an upgrade for free. (I even had the same phone twice)

I called the main 800# customer service and they said that I had been very patient and should have had an upgrade before this.

Please be patient with the sprint folks at the store. I spent almost 4 hours at the store on Saturday and never saw more rude and obnoxius people in my life. I guess if you grow up throwing a fit if you don't get your way, you carry that bad habit all your life.

Good luck to yall with problematic reconditioned T600's!