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  1. #141  
    Quote Originally Posted by comedytreogirl View Post
    hey bill im glad i got you this is the problem i hit the link and it wants to install to my quick installe do i do this? senond when i do this the treo will hang it the contacts pleases help i am not treo savy can you wakl me a little more through what i should be doing
    That's OK, the install happens first, so you can kill hotsync when it gets to contacts; dbScan should then be installed. Then, follow - exactly - the directions in the link I provided.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  2. #142  
    do i install to handheld or sd card? also how do you kill the hotsync? when i hit cancel it never ends. sorry for so many questions but you seen to know what you are doing
    I got my palm pre on day 1 Treo 755p with sprint
    Bug me , zlauncher , Treo memo, Volume care pro, Backupman , Takephone,Agendus, 2day, Holidates, lex spell, Bdictionary, Mundu, Adrian Money ,Genius, Callblock,minitones,Pocket Tunes Deluxe, doc2go,Timesheet, bible reader,Checkers sea War,Hot reverse ,sudoku and Black jack (All games are on my sd card) , Yaps and crytex, safeguard
    Nvback up on 2nd 1gig sd card
  3. #143  
    Quote Originally Posted by comedytreogirl View Post
    do i install to handheld or sd card? also how do you kill the hotsync? when i hit cancel it never ends. sorry for so many questions but you seen to know what you are doing
    You can install dbScan to either the handheld or the card. If you're using Windows, ctrl-alt-delete brings up the task list, then select Hotsync and click End Task: that's how you "kill" Hotsync.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  4. #144  
    ok here it goes im going to give it try will this correct the problem with the condutis reversing them selves
    I got my palm pre on day 1 Treo 755p with sprint
    Bug me , zlauncher , Treo memo, Volume care pro, Backupman , Takephone,Agendus, 2day, Holidates, lex spell, Bdictionary, Mundu, Adrian Money ,Genius, Callblock,minitones,Pocket Tunes Deluxe, doc2go,Timesheet, bible reader,Checkers sea War,Hot reverse ,sudoku and Black jack (All games are on my sd card) , Yaps and crytex, safeguard
    Nvback up on 2nd 1gig sd card
  5. #145  
    Quote Originally Posted by comedytreogirl View Post
    ok here it goes im going to give it try will this correct the problem with the condutis reversing them selves
    No, it won't have any effect on something like that. It is, however, often the solution to the problem of Hotsync getting stuck on one of the PIM conduits.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  6. #146  
    any idea how to fix that problem? also the problen with databook causing a reset? last question and update it worked thanks .oh happy new year also can i now move the dbscan to the sd card just want to keep my treo as free as i can?
    Last edited by comedytreogirl; 01/01/2007 at 01:51 PM.
    I got my palm pre on day 1 Treo 755p with sprint
    Bug me , zlauncher , Treo memo, Volume care pro, Backupman , Takephone,Agendus, 2day, Holidates, lex spell, Bdictionary, Mundu, Adrian Money ,Genius, Callblock,minitones,Pocket Tunes Deluxe, doc2go,Timesheet, bible reader,Checkers sea War,Hot reverse ,sudoku and Black jack (All games are on my sd card) , Yaps and crytex, safeguard
    Nvback up on 2nd 1gig sd card
  7. #147  
    Quote Originally Posted by comedytreogirl View Post
    any idea how to fix that problem? also the problen with databook causing a reset? last question and update it worked thanks .oh happy new year also can i now move the dbscan to the sd card just want to keep my treo as free as i can?
    I'm not clear on a couple of things:
    1. What conduits are you changing, to what setting are you changing them and what setting are they changing back to?
    2. What is Databook?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  8. #148  
    in my hot sync log the conduits for meon task contact calander all say do nothing im changing them to handheld overwrites desktop.
    when the hot sync fails the conduits it says do nothing i change then to have handhled over write the desk top ( this is what keeps changing)
    look in conduits you will see something that says databook
    I got my palm pre on day 1 Treo 755p with sprint
    Bug me , zlauncher , Treo memo, Volume care pro, Backupman , Takephone,Agendus, 2day, Holidates, lex spell, Bdictionary, Mundu, Adrian Money ,Genius, Callblock,minitones,Pocket Tunes Deluxe, doc2go,Timesheet, bible reader,Checkers sea War,Hot reverse ,sudoku and Black jack (All games are on my sd card) , Yaps and crytex, safeguard
    Nvback up on 2nd 1gig sd card
  9. #149  
    I've tried Bill's fix, but Dbscan isn't finding any files to delete on the Treo 680. I've tried hard-resetting, with the conduits for Calendar and Contacts set to overwrite from the Palm desktop. Every time I do this, my 680 crashes whenever I try to use either Calendar or Contacts. And every time I try to Hotsynch it also crashes. Those seem to be the only three programs that crash...but obviously, they're pretty crucial ones!

    Anyone got any ideas? And given that Palm has now fixed the battery problem, do we know if they're working on any kind of patch for dealing with this seemingly common problem?

    Best
    Simon
  10. #150  
    Just to add to my last message, here's the latest Hot Synch log generated:

    HotSync 3.2.1 started 1/21/07 10:27:57 AM
    Local Synchronization
    Installed __sysPowerOnSplash-PmTU
    Installed AddIt
    Installed AddressCitiesDB
    Installed AddressCompaniesDB
    Installed AddressCountriesDB
    Installed AddressStatesDB
    Installed AddressTitlesDB
    Installed Blazer Bookmarks
    Installed Blazer Cookies
    Installed Blazer Field Autofill
    Installed Blazer Find Autofill
    Installed Blazer URL Autofill
    Installed BtExgLibDB
    Installed CalculusDB
    Installed CalendarLocationsDB-PDat
    Installed CarrierProfiles
    Installed CarrierProfiles2
    Installed CityTimeDB
    Failed to install ConnectionMgr50DB.pdb
    - File already exists on the handheld
    Installed CurrentCarrier
    Installed Datebk3HDB
    Installed dbScan
    Installed DocsToGo
    Installed DSLib
    Installed DXTGAttachmentPlugin
    Installed Filez
    Installed Graffiti ShortCuts
    Installed Graffiti ShortCuts
    Installed HSAdvCalcDB
    Installed HSTraceDatabase
    Installed ImageLib_imageDB
    Installed ImageLib_mainDB
    Installed InStep Font Library
    Installed InStepPrint
    Installed InStepPrintDate
    Installed InStepPrintDocEng
    Installed InStepPrintDocRtf
    Installed InStepPrintDocs
    Installed InStepPrintEngine
    Installed Keyboard
    Installed LauncherDB
    Installed locLCusLocationDB
    Installed locLDefLocationDB
    Installed MainViewWallpaperCache
    Installed Messages Database
    Installed MetrO
    Installed midataidcache
    Installed MIDI Ring Tones
    Installed MMIDCache0
    Installed MMIDCache1
    Installed MMIDCache2
    Installed MMIDCache3
    Installed MMIDCache4
    Installed MMIDCache5
    Installed MMIDCache6
    Installed MMIDCache7
    Installed MovieRec
    Installed MSLSA Data
    Installed MultiMail Attachments
    Installed MultiMail Disconnected
    Installed MultiMail Messages
    Installed NetMlc
    Installed NetworkDB
    Installed NetworkProfiles
    Installed NetworkProfiles2
    Installed P4Messages
    Installed PdaNet
    Installed PhoneCallDB
    Installed PhoneFavorites2DB
    Installed PhoneFavoritesDB
    Installed PhotoBase
    Installed PixerRecentRecipientListDB
    Installed PocketTunes
    Installed PocketTunesPL-TNpt Def PL
    Installed PSTDB
    Installed psysLaunchDB
    Installed Queries
    Installed RealAACCodec
    Installed RealDRM
    Installed RealLib
    Installed RealMP3Codec
    Installed RealMP3FF
    Installed RealOne
    Installed RealOne_enUS
    Installed RealRMCodec
    Installed RealRMFF
    Installed Saved Preferences
    Installed SheetToGo
    Installed SMS Addresses
    Installed SMS Domains
    Installed SMS Messages
    Installed SMS Msg Database
    Installed SMS Quicklist
    Installed SMS QuickText
    Installed SMS Special Addresses
    Installed Snapper-LibExgApp-Spme
    Installed Snapper-MsgContent-Snpm
    Installed Snapper-MsgList-Snpm
    Installed Snapper-MsgMime-Snpm
    Installed Snapper-Prefs-Snpm
    Installed SnapperMail
    Installed SndFile Ring Tones
    Installed SoundRec
    Installed SS_P2P
    Installed System MIDI Sounds
    Installed System Ring Tones
    Installed ThumbnailCache
    Installed WallpaperCache
    Installed WirelessModem
    Installed WordToGoFonts
    Installed WordView+
    Installed WP_P2P
    Installed dbScan
    OK Install with 1 message(s)
    OK Voice Memo
    To Do List did nothing
    Tasks did nothing
    Media did nothing
    Note Pad did nothing
    Memos did nothing
    Memo Pad did nothing
    Date Book did nothing
    OK Contacts
    OK Calendar
    Address Book did nothing
    OK Install
    Backed up CarrierProfiles2.pdb
    Backed up Queries.pdb
    Backed up locLDefLocationDB.pdb
    Backed up ConnectionMgr50DB.pdb
    Backed up NetworkDB.pdb
    Backed up locLCusLocationDB.pdb
    Backed up MMIDCache0.pdb
    Backed up MMIDCache1.pdb
    Backed up MMIDCache2.pdb
    Backed up MMIDCache3.pdb
    Backed up MMIDCache4.pdb
    Backed up MMIDCache5.pdb
    Backed up MMIDCache6.pdb
    Backed up MMIDCache7.pdb
    Backed up HSTraceDatabase.pdb
    Backed up Messages Database.pdb
    Backed up NetworkProfiles2.pdb
    Backed up SndFile Ring Tones.pdb
    Backed up Blazer URL Autofill.pdb
    Backed up Blazer Field Autofill.pdb
    Backed up AddIt.prc
    Backed up PhoneFavorites2DB.pdb
    Backed up Blazer Find Autofill.pdb
    Backed up CalendarLocationsDB-PDat.pdb
    Backed up psysLaunchDB.pdb
    Backed up Graffiti ShortCuts.prc
    Backed up MIDI Ring Tones.pdb
    Backed up System MIDI Sounds.pdb
    Backed up Saved Preferences.prc
    Backed up MainViewWallpaperCache.pdb
    Backed up __sysPowerOnSplash-PmTU.pdb
    OK Backup
    Last sync time and PC ID updated on handheld
    HotSync Complete 1/21/07 10:35:57 AM
  11. #151  
    Just to add to the above mystery (preceeding 2 posts)....I have been able to Sync ONLY the Calendar and the Contacts over to the new 680. But whenever I sync everything else (Snappermail, Keyboard, RealPlayer, SoundRec, MovieRec etc etc) the unit then crashes whenever I select either Calendar, Contacts or HotSync.

    So I'm close to boxing this baby up and sending it back, and returning to life with my somewhat battered 650. Unless anyone else has any other ideas.
  12. #152  
    Quote Originally Posted by smksat12 View Post
    Just to add to the above mystery (preceeding 2 posts)....I have been able to Sync ONLY the Calendar and the Contacts over to the new 680. But whenever I sync everything else (Snappermail, Keyboard, RealPlayer, SoundRec, MovieRec etc etc) the unit then crashes whenever I select either Calendar, Contacts or HotSync.

    So I'm close to boxing this baby up and sending it back, and returning to life with my somewhat battered 650. Unless anyone else has any other ideas.
    How are you syncing "everything else"? If it's in one fell swoop, that's the wrong method for upgrading. Rename the backup directory, install one or two apps at a time and test after each install. Do not sync over the Saved Preferences file.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  13. #153  
    I can hereby re-affirm Bill's "genius" award. It worked. Renaming the back-up folder, and then synching category-by-category seems to have done the trick. Many many thanks!
  14. #154  
    Well, crappity. I think I'm in the same boat as smksat12...but I have no idea how to "install one or two apps at a time." I'm trying to drag and drop them out of the newly-renamed BACKUPSOLD directory into the Install Files directory...but my problem is mostly Calendar, and I am seeing nothing called anything like Calendar.prc, or even Calendar.db or Datebook.db.

    I've spent the better part of the afternoon fooling with this and Cingular certainly does not make it easy to get tech support. I've called four separate 800 numbers - (866-246-4852, which features a live person who "doesn't do Palm support," despite this number having been listed on Palm.com as the Cingular contact number, and directs me to 877-426-3777, which has a recording saying to call the 866 number for Treo support...the original person at the 866 number also gave me 800-331-0500, which is just a redirect to that same 866 number...last ditch, I tried 866-895-1099, the activation number, and am now on hold with "tech support," to whom I will direct a threat to return this phone if they don't find me someone who can help me NOW.

    Update: I was just told by some tech person in Kentucky that the "680 doesn't work with the Macintosh." Oh really? Maybe that's why it ships with a Macintosh version of Desktop Manager, you think? What a maroon.)

    I also tried dbscan and came up with zero files to delete. Sigh.

    Just tried to change the permissions for any files in the Palm directory but all were set to 'read & write'...

    Complicating the matter is that I'm now getting all sorts of "low memory" warnings out of the Treo, despite the fact that the Delete screen shows I have maybe 5 megs of programs on it...I'd really like to know where there's nearly 60 megs of material hiding somewhere I can't access it using the App menu.
    Last edited by likelite; 01/23/2007 at 05:08 PM.
  15. #155  
    I have a Treo 650 synced with MS outlook which has worked fine for a couple of years. Now, with no significant changes (I installed avantgo - sounds harmless), when syncing, the process locks up - and doesn't stop without ending the process in windows task manager. At least some stuff doesn't sync.

    Anyone have any ideas on what could cause this - and more importantly, how to fix this? (and notwithstanding on my handle, it's a cingular phone - although I can't see how that's relevant).
    Bruce
  16. #156  
    I'm going to post this here in case it can help somebody with a similar problem.

    Recently, calendar sync started to fail, but it wasn't due to issues outlined in this thread, it was because there was a calendar item that outlook could no longer open and I couldn't delete. Worse, the reminder would still pop up for this item. I would get "outlook cannot open the item for this reminder" error and a "outlook calendar can't open item" error. The item was a recurring meeting sent from someone that they had then cancelled.

    I tried using run: outlook /cleanreminders, outlook /reset folders, outlook /cleanfreebusy. I also tried a trick listed here (http://www.mcse.ms/message1136444.html) and a couple of other places, deleting FRMCACHE.DAT with no luck.

    Today I stumbled across this solution that worked, allowed me to get rid of the calendar item/event and the Treo hotsync completed without errors:
    http://forums.techguy.org/t275215.html The MFCMAPI tool isn't the most intuitive, but it got the job done!
    --Steve

    Visor-->Treo 600-->Treo 650-->Treo 700P-->Treo 800W-->Palm Pre-->HP Touchpad

    My DVD Collection
    My Media Room
    GovTwit Directory
    Twitter: @dslunceford
  17. #157  
    my hotsync isnt working properly either... i'm not sure what i should do


    HotSync operation started 02/06/07 18:42:37
    OK Date Book
    OK Address Book
    OK To Do List
    OK Memo Pad
    OK Treo Pictures
    -- Backing up db CurrentCarrier to file C:\Program Files\Handspring\Ayana\Backup\CurrentCarrier.PDB
    -- Backing up db PocketTunesPL-TNpt Def PL to file C:\Program Files\Handspring\Ayana\Backup\PocketTunesPL-TNpt_Def_PL.PDB
    System synchronization failed
    Protocol Error: Handheld file could not be opened. (4004)
    HotSync operation complete 02/06/07 18:43:35
    Blessed beyond measure!
  18. #158  
    Many many thanks Bill, For months now I couldnt sync my PIM data with the palm desktop. I was about to re encode all of my data already when by some stroke of luck, I accidentally chanced upon your replies in this thread. You saved me from alot of trouble! I had a copy of the dbscan before (didnt know what version I had then) and tried it but I didnt know how to use it so it crashed my Treo 680. Now with your clear instructions, dbscan removed several deleted records from my PIM data. Now I can sync all of them with my desktop..


    Thanks Thanks Thanks Bill
    Last edited by ryanvictors; 03/18/2007 at 02:07 PM.
  19. #159  
    All,

    Many thanks to everyone on this longstanding thread who have helped solve so many folks' problems with syncing. Now I have fallen prey to a similar problem, but the suggestions in this thread (especially around using dbscan) have not solved my problems.

    I have a verizon treo 700p and I am syncing only with the Palm Desktop (no Outlook conduits). All syncing has worked beautifully until a couple of days ago when I started getting error messages in the Hot Sync logs as follows:

    -------------------------------
    HotSync operation started for Dale Roth on 03/26/07 21:04:52

    OK Quick Install
    AddIt Manager Conduit processing transactions
    MyTreoVZ - Processing Transactions No Transactions Detected
    MyTreoVZ - Retrieving Files No Resources To Retrieve
    MyTreoVZ - Installing Files No Files To Install
    MyTreoVZ - Updating Databases
    AddIt - Processing Transactions No Transactions Detected
    AddIt - Retrieving Files No Resources To Retrieve
    AddIt - Installing Files No Files To Install
    AddIt - Updating Databases
    AdditSystem - Processing Transactions No Transactions Detected
    AdditSystem - Retrieving Files No Resources To Retrieve
    AdditSystem - Installing Files No Files To Install
    AdditSystem - Updating Databases
    OK Voice Memo
    OK Media
    OK Documents To Go
    OK Memos
    Calendar synchronization failed

    Contacts synchronization failed

    Tasks synchronization failed

    Protocol Error: Handheld file could not be opened. (4004)
    -- Backing up psysLaunchDB to C:\Palm\RothD\Backup\psysLaunchDB.PDB
    -- Backing up Saved Preferences to C:\Palm\RothD\Backup\Saved_Preferences.PRC
    OK Backup

    HotSync operation completed on 03/26/07 21:05:18
    -------------------------------

    Note that the sync of Calendar, Contacts, and Tasks fails due to a 4004 error. I have followed the dbscan steps at least 10 times but nothing changes. I have tried soft restarts and I have pulled the battery out for a minute and tried everything again, but to no avail. Can anyone offer additional suggestions?

    Many thanks in advance,
    Dale
  20. #160  
    For those of you who this might help, I figured out what the problem was with my hot syncing. I was doing some additional searching and found this page:

    http://kb.palm.com/SRVS/CGI-BIN/WEBC...Case=obj(39426)

    I states that this error "occurs because of a setting in the Verizon Wireless Sync application, which lets you send and receive email with your smartphone and sync email with your PC. It is included with the Verizon Wireless Treo 650 smartphone; it is not included with other carrier versions." It goes on to say "When Wireless Sync is enabled, it blocks other methods of synchronization, including HotSync. When you try to perform a HotSync operation, you will see the error above unless you change a setting in Wireless Sync."

    I have a Treo 700p, but I do have Verizon, so I gave the solution a try. Here's what they said to do:

    Here's how to change the Wireless Sync setting to allow HotSync to work with your data:

    1. On your Treo 650, press Home .
    2. Launch the Wireless Sync application.
    3. Press Menu .
    4. From the Setup menu, select Connection Settings. Then select Advanced...
    5. Check the box next to Enable other sync apps, and tap OK to confirm.
    6. To confirm that Calendar, Contacts, Tasks and Memos are set to sync when you press the HotSync button, check your HotSync conduit settings.

    This was exactly what the problem was. I have no idea how this advanced setting ("Enable other sync apps") got unselected, as I haven't manually changed anything on that screen. However, I recently bought and installed Iambic's Agendus app, so perhaps that removed this setting. At any rate, following the steps above solved the problem.

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