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  1.    #1  
    Using 2Day 1.31 Beta (09m) and Chatter 1.0.7b31 (Aug 3, 2005 build) on a Verizon 650.

    First, the problem. When I click on the mail icon in 2Day, then I click on the account that shows a new message, I sometimes get a reset (only using 1 account).

    Second, it never shows the correct number of messages. I have one message in the Main box, and as long as it's there, it shows up in 2Day.

    I'll send a log to Marc and see if he has any suggestions or insight, but as much as I love 2Day, I can't see how I can use it to monitor Chatter.
  2. #2  
    Hi,

    Chatter integration has always beed tricky, cause of the way Chatter folders are built.

    To jump to folder correctly, you have to set the folder order in 2day's "Monitoring" preferences page - beside each folder, you have to set its placement index in Chatter's folder list.

    I am not sure I understand the second issue - if you do hav a message in that folder, why shouldnt it show up ?

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  3.    #3  
    Shimon,

    Thanks for the help.

    I was under the assumption that it would only show new/unread messages...not all.

    Kind of like the missed call icon. Once you click on it and look at the missed call, it goes away.
  4. #4  
    Quote Originally Posted by PabloTX
    Shimon,

    Thanks for the help.

    I was under the assumption that it would only show new/unread messages...not all.

    Kind of like the missed call icon. Once you click on it and look at the missed call, it goes away.
    Hi,

    Would you be willing to send me your Chatter message databases ?
    (promise to keep them descrete, and delete when done)

    contact(at)shsh.com

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  5.    #5  
    Shimon.

    Is .pdb format okay? I have that, but cannot do anything about viewing it.

    Marc said everything looked okay from his side.
  6. #6  
    Quote Originally Posted by PabloTX
    Shimon.

    Is .pdb format okay? I have that, but cannot do anything about viewing it.

    Marc said everything looked okay from his side.

    Hi,

    Sure its ok.
    Send them away...

    Thanks
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  7.    #7  
    Done. Thanks.
  8. #8  
    Has anything come of this yet? I am alos having the problem where it does not keep the right count.
  9.    #9  
    Shimon's been emailing Marc, and it looks like the issue is with the change in the newest beta to store the messages on SD card.
  10. #10  
    Quote Originally Posted by PabloTX
    Shimon's been emailing Marc, and it looks like the issue is with the change in the newest beta to store the messages on SD card.
    True.

    We are trying to think of another solution.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  11. #11  
    That would make sense because I didn't start having this problem until I moved my email to the sd card. I just didn't make the connection to that. If you need any files or anything from me let me know.
  12. #12  
    Quote Originally Posted by dimented
    That would make sense because I didn't start having this problem until I moved my email to the sd card. I just didn't make the connection to that. If you need any files or anything from me let me know.
    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  13. #13  
    Any fix for this yet?
  14. #14  
    Quote Originally Posted by dimented
    Any fix for this yet?
    Not yet.

    Me and Marc will try to resolve this.

    Sorry.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  15. #15  
    thanks.
  16. #16  
    I have the rest problem - using 2day latest beta and chatter stable version - I get a reset when I hit the email icon. What to do?
    Fred
    Cingular 680
  17. #17  
    Quote Originally Posted by fkjr2
    I have the rest problem - using 2day latest beta and chatter stable version - I get a reset when I hit the email icon. What to do?
    Hi,

    Did you set the folder indexes in 2day's "Monitoring" preferences page ?
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  18. #18  
    Quote Originally Posted by dimented
    Any fix for this yet?
    Hi,

    Marc just said this issue should be resolved in his newest beta 1.0.7b43

    Let me know !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  19. #19  
    I installed it and still have the high count. Is there something I need to do to reset that count or should it just be fixed?
  20. #20  
    I reloaded all of my chatter mailboxes and the count is now correct.
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