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  1.    #1  
    I am having a problem with 2day in that it is displaying the wrong number of unread messages in Chatter. I have no unread messages in Chatter but 2day things that I have 3. Any ideas on what could be causing this?
  2. #2  
    Hi,

    Please tell me what version of 2day, and what version of Chatter you are using.

    Also - please check what application you have configured as the default mail application in your system "Prefs" (under "Default applications").

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  3.    #3  
    v 1.31 14r of 2day and 1.0.7b25 of chatter. And chatter is my default email app under preferences.

    Thanks
  4. #4  
    Quote Originally Posted by dimented
    v 1.31 14r of 2day and 1.0.7b25 of chatter. And chatter is my default email app under preferences.

    Thanks
    Can you tell me at what folder do those messages appear ?
    How many folders you have ?
    IMAP or POP3 ?

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  5.    #5  
    I have 3 Imap folders. One main folder with 2 subfolders. The count is showing under the main folder. It is like the count is just not clearing. It is now up to 16, it just keeps climbing and climbing.
  6. #6  
    Quote Originally Posted by dimented
    I have 3 Imap folders. One main folder with 2 subfolders. The count is showing under the main folder. It is like the count is just not clearing. It is now up to 16, it just keeps climbing and climbing.

    Strange indeed.
    Would you send me your Chatter files ?

    But first - plese try this:

    1. In the system "Prefs" - select something other than Chatter
    as the email "Default" app.
    2. Soft reset.
    3. Now see what 2day shows for unread Chatter emails...

    Let me know...

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  7.    #7  
    That didn't change anything. What chatter files do you need?
  8. #8  
    Quote Originally Posted by dimented
    That didn't change anything. What chatter files do you need?
    Hi,

    All files with "chatter" in their name (either at the start or at end).

    Send them please to contact(at)shsh.com

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  9.    #9  
    actually, I had to do a hard reset. I was having some other problems with just general stability of the phone. I must have installed something bad on it. If the problem comes back I will send you the files. Thanks for the help.
  10. #10  
    Quote Originally Posted by dimented
    actually, I had to do a hard reset. I was having some other problems with just general stability of the phone. I must have installed something bad on it. If the problem comes back I will send you the files. Thanks for the help.
    OK.

    Keep me posted.

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com

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