Results 1 to 11 of 11
  1.    #1  
    I searched everywhere for this error and got no joy. I keep getting Port in Use when doing a BT sync.

    I think this only started after upgrading to 1.23.

    Should I go to 1.3.1? Will it help.


    PS. I just did a Phone Info in Options and it says my Firmware is BLANK!! I am 100% sure it said 1.23 before. Agh. My phone was off. Now it says 1.23.
  2.    #2  
    Please help...someone? Anyone??? HELP............
  3. #3  
    It may be caused by either the Tréo or the PC.
    In one case, I had this error on the Tréo and a soft reset fixed that.
    De-activating and re-activating BT on the Tréo has also been reported to work in some cases.
    But most of the time it comes from the PC side (at least in my case) and a reboot of the PC usualy fixes it. But sometimes it doesn't and I have to go to the BT stack advanced config, change something back and forth to force a config update and then I'm back in business.
    Now, you may "really" have a PC app grabbing the port, in that case, you have to check which application could do that. The Nokia comunication suite for instance is well known to do that. It could be Hotsync Manager itself not releasing the port correctly.

    Anyway, it happens to me from time to time, and a bit of twigling usualy fixes it in a matter of minutes, but unfortunately, I never could pinpoint the cause.

    Yves.
    Unlocked GSM 650. 1.28/1.13 ROW
  4. #4  
    If you are using Windows XP SP2 you should check post #15 here:

    http://discussion.treocentral.com/sh...ad.php?t=86231

    I have not had a single problem syncing with BT since June 10 by using this method.
  5.    #5  
    Ta will look into it.
  6. #6  
    Has anyone established a proceedure for using bluetooth sync with pilot-xfer or jpilot (non-windoze, obviously)
  7. #7  
    Assuming you are using the standard MS BT s/w provided in XP SP2, just go to the "COM Ports" screen fromn double-clicking on your BT tray icon and do a "remove" and then an "add" of your incoming BT connection. Mine can work for days perfectly and then I will have to do this constantly to get it reworking again.

    Good luck!
  8. #8  
    I did the first 2 steps and poof - now it works (so far) - the main change was the FIFO thing.

    Thank you for contacting Palm Technical Support. My name is Rocely and I will be assisting you on this issue. I understand that you are not able to perform a HotSync® operation and receive an error message displaying 'Unable to initiate HotSync operation because the port is in use by another application’.



    This issue might be caused by some other applications that is currently been using the same port with your handheld. To resolve this issue, we advise you to first disconnect the HotSync cable, reboot your computer and perform a soft reset with your handheld. Please proceed below for the detailed procedures to perform a soft reset and creating a new connection on your handheld.

    Windows 2000/XP
    Click Start, point to Settings, click Control Panel, and then double-click System.
    On the Hardware tab, click Device Manager.
    Double-click Ports (COM & LPT).
    Double-click the appropriate COM port.
    Click the Port Settings tab.
    Click Advanced.
    Make sure that the FIFO Enabled box is NOT selected.
    Exit the Control Panel and reboot your system.
    Perform another HotSync operation.
    In addition, ensure the following:

    The correct COM port is free on the PC through the device manager.
    The Cradle is securely plugged into the correct COM port.
    Local is selected in the HotSync Manager.
    The correct port is selected in the HotSync Manager.
    PERFORM A SOFT RESET OF YOUR HANDHELD
    Important information:

    Always attempt a HotSync® operation prior to resetting the device.
    When performing any of the resets listed below, a 'Reset Tool' will be required. Use the tip of an unfolded paper clip, unscrew the top end of the stylus, or use a similar object without a sharp tip.
    If using a Palm handheld that includes the slider feature, opening this will reveal the reset hole.
    Performing a soft reset

    A soft reset tells your Palm to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Palm logo screen appears, followed by the 'Preferences' screen.

    To perform a soft reset:

    Use the reset tool (described above) to gently press the reset button located inside the hole on the back panel of your handheld.
    If after performing a Soft Reset, you still encounter the same error, you may need to create a new connection for your handheld.

    CREATE A NEW CONNECTION



    To create a new connection:



    1. Tap on the “Home” icon of your handheld.

    2. On the upper right hand corner of your screen, make sure that “All” is selected.

    3. Look for the “Prefs” icon and tap on it.

    4. On the Prefs application, choose “Connection”.

    5. Click on the “New” button near the bottom of the screen.

    6. On the “Name field”, type PALMTOPC as the name of the connection.

    7. On the “Connect to” field, select PC.

    8. On the “Via” field, select CABLE.

    9. Tap on the “OK” button.

    10. On the HotSync window of your handheld, below the HotSync icon, tap on the pull down arrow and choose the name that you have just created



    If the problems persist after performing the steps above, proceed with the steps below.



    1. Delete the ConnectionMgr50DB.pdb,

    q The default path would be “C:\ProgramFiles\Palm\<username>\Backup”

    2. Reboot computer.

    3. Perform a HotSync operation.



    We hope this issue has been resolved to your satisfaction. A Customer Satisfaction Survey will be emailed to you very shortly. Please take time to provide us with your feedback about this support experience, as it will help us in our on-going effort to continually improve our services.



    If you require further assistance, please do not hesitate to contact us again. You can also find troubleshooting articles and frequently asked questions at:



    http://kb.palm.com/



    To learn more about Palm handhelds, please visit our support web site at:



    http://www.palm.com/us/support



    Thank you for choosing Palm.



    Sincerely,





    Rocely

    Palm Technical Support
    Thank you for contacting Palm Technical Support. My name is Rocely and I will be assisting you on this issue. I understand that you are not able to perform a HotSync® operation and receive an error message displaying 'Unable to initiate HotSync operation because the port is in use by another application’.



    This issue might be caused by some other applications that is currently been using the same port with your handheld. To resolve this issue, we advise you to first disconnect the HotSync cable, reboot your computer and perform a soft reset with your handheld. Please proceed below for the detailed procedures to perform a soft reset and creating a new connection on your handheld.

    Windows 2000/XP
    Click Start, point to Settings, click Control Panel, and then double-click System.
    On the Hardware tab, click Device Manager.
    Double-click Ports (COM & LPT).
    Double-click the appropriate COM port.
    Click the Port Settings tab.
    Click Advanced.
    Make sure that the FIFO Enabled box is NOT selected.
    Exit the Control Panel and reboot your system.
    Perform another HotSync operation.
    In addition, ensure the following:

    The correct COM port is free on the PC through the device manager.
    The Cradle is securely plugged into the correct COM port.
    Local is selected in the HotSync Manager.
    The correct port is selected in the HotSync Manager.
    PERFORM A SOFT RESET OF YOUR HANDHELD
    Important information:

    Always attempt a HotSync® operation prior to resetting the device.
    When performing any of the resets listed below, a 'Reset Tool' will be required. Use the tip of an unfolded paper clip, unscrew the top end of the stylus, or use a similar object without a sharp tip.
    If using a Palm handheld that includes the slider feature, opening this will reveal the reset hole.
    Performing a soft reset

    A soft reset tells your Palm to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Palm logo screen appears, followed by the 'Preferences' screen.

    To perform a soft reset:

    Use the reset tool (described above) to gently press the reset button located inside the hole on the back panel of your handheld.
    If after performing a Soft Reset, you still encounter the same error, you may need to create a new connection for your handheld.

    CREATE A NEW CONNECTION



    To create a new connection:



    1. Tap on the “Home” icon of your handheld.

    2. On the upper right hand corner of your screen, make sure that “All” is selected.

    3. Look for the “Prefs” icon and tap on it.

    4. On the Prefs application, choose “Connection”.

    5. Click on the “New” button near the bottom of the screen.

    6. On the “Name field”, type PALMTOPC as the name of the connection.

    7. On the “Connect to” field, select PC.

    8. On the “Via” field, select CABLE.

    9. Tap on the “OK” button.

    10. On the HotSync window of your handheld, below the HotSync icon, tap on the pull down arrow and choose the name that you have just created



    If the problems persist after performing the steps above, proceed with the steps below.



    1. Delete the ConnectionMgr50DB.pdb,

    q The default path would be “C:\ProgramFiles\Palm\<username>\Backup”

    2. Reboot computer.

    3. Perform a HotSync operation.



    We hope this issue has been resolved to your satisfaction. A Customer Satisfaction Survey will be emailed to you very shortly. Please take time to provide us with your feedback about this support experience, as it will help us in our on-going effort to continually improve our services.



    If you require further assistance, please do not hesitate to contact us again. You can also find troubleshooting articles and frequently asked questions at:



    http://kb.palm.com/



    To learn more about Palm handhelds, please visit our support web site at:



    http://www.palm.com/us/support



    Thank you for choosing Palm.



    Sincerely,





    Rocely

    Palm Technical Support
  9. #9  
    [QUOTE=yshoshan]I did the first 2 steps and poof - now it works (so far) - the main change was the FIFO thing.

    yshoshan - are you using Windows XP SP2? This is much better than the method I mentioned above as long as it works for SP2. I am disinclined to try it until I know it works with SP2 as changing back is a hassle if it doesn't.

    Thanks for the information as it will at the very least help some people.
  10. #10  
    Clearing the FIFO setting and soft reset seems to have done the trick. You SP2 users out there should try it.
  11.    #11  
    I got it working by reinstalling the BT stack on my notebook. Now it has stopped again. I will try the above as well.

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