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  1. lindros2's Avatar
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       #1  
    How would everyone rate these people?

    After multiple calls/emails, the only answers I've received are:

    1. Do a Hard Reset
    2. "We'll Escalate to Level 2/3 Support" (who never called back)
    3. DTMF = "ring tones" for them (um... no)
    4. Send your device back
    5. Reinstall Palm Desktop / HotSync

    None of which have helped...
  2. #2  
    This is well-worn (and I might say, "boring") territory. Most folks realize that Palm support is often not able to help; that's why we hang out around here.

    You don't say what problem(s) you need help with, but looking at your posts it seems that your main gripes are the slow DTMF and a problem HotSyncing...is that correct? There's nothing to be done about the DTMF unless it's restoring your previous ROM. As for your Hotsyncing problem, have you tried removing deleted records from both Palmone and Palmsource databases using the latest version of dbScan?
  3. lindros2's Avatar
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       #3  
    other problem is Bluetooth (another GSM model shortcoming).

    if I hadn't invested in the unlocked Treo I'd go back to a Blackberry.

    I wish there was someone at palm(One) that would actually listen/respond.
  4. #4  
    Quote Originally Posted by lindros2
    if I hadn't invested in the unlocked Treo I'd go back to a Blackberry.

    I understand your frustrations, but any time you want to exchange your Treo for a Blackberry [7280], let me know. I'd be thrilled to make that trade for you.
  5. #5  
    What is your Bluetooth problem?

    Works fine here. (Unlocked GSM)
  6. #6  
    what is the number for getting help for sprint's treo 650?
  7. #7  
    Where are you? In Australia we have a 1-800 number or an e-mail link. Check out the Palm web pages for your locality.
  8. #8  
    Quote Originally Posted by lambda-colin
    what is the number for getting help for sprint's treo 650?
    It's TreoCentral.com. Palm & Sprint are both now outsourcing CSR to TreoCentral. Welcome aboard.

    So...what do you need help with?? Maybe try starting a new thread, eh!

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