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  1.    #1  
    Every so often, at least 3 times a week, my phone freezes while ringing. It won't let me pick up a call and continues to ring forever until I pull the battery out. Does anyone experience similar problems or perhaps have a solution?

    Thank you!
    -M-
    My Treo: Treo 650, Sprint CDMA. SW: 1.08, HW: A.
    My Plan: $105/mo for 2000 AT, Unlimited N&W starting at 7pm, Unlimited PCS to PCS, No Roaming Charges in the U.S., Unlimited PCS Vision, Unlimited SMS & PictureMail.
    My Stats: Using an average of 50MB of PCS Vision per month. 2,500+ photos in my PCS PictureMail account. Had a Treo 600 since 10/24/03, switched to a Treo 650 on 1/5/05.
  2. #2  
    same thing has haapned to me. it's just one of the many bugs that comes free with the Treo 650.
  3.    #3  
    I think I found the cause of this problem I am hoping someone can test for me. I've tested this three times now and it will freeze after each time.

    I turned on my Phone Lock. Not the standard security lock, but the lock under the Phone menu to lock wireless mode. I've done this solely to know when my Treo resets when I'm not looking at it. If I turn it on and it asks for my PIN code, I know it reset.

    It seems that if I get a call while the phone is locked, it will ring forever and freeze the Treo.

    Can anyone else confirm this?
    My Treo: Treo 650, Sprint CDMA. SW: 1.08, HW: A.
    My Plan: $105/mo for 2000 AT, Unlimited N&W starting at 7pm, Unlimited PCS to PCS, No Roaming Charges in the U.S., Unlimited PCS Vision, Unlimited SMS & PictureMail.
    My Stats: Using an average of 50MB of PCS Vision per month. 2,500+ photos in my PCS PictureMail account. Had a Treo 600 since 10/24/03, switched to a Treo 650 on 1/5/05.
  4. #4  
    Quote Originally Posted by modma
    I think I found the cause of this problem I am hoping someone can test for me. I've tested this three times now and it will freeze after each time.

    I turned on my Phone Lock. Not the standard security lock, but the lock under the Phone menu to lock wireless mode. I've done this solely to know when my Treo resets when I'm not looking at it. If I turn it on and it asks for my PIN code, I know it reset.

    It seems that if I get a call while the phone is locked, it will ring forever and freeze the Treo.

    Can anyone else confirm this?
    That's not the cause. I have experienced the problem that you describe once, without the phone lock (the SIM lock for my Cingular-unlocked 650). It happened right after I upgraded to GSM firmware 1.28.
  5. #5  
    Not the case here either. This just happened to me for the first time the other day. I had just installed that Pocket Tunes program a day or two before it happened. Have no idea what caused it. I am not a power user and my 650 is Sprint.
  6. #6  
    Quote Originally Posted by treoneo
    same thing has haapned to me. it's just one of the many bugs that comes free with the Treo 650.
    lol, you are probably right.
  7. #7  
    Me too...I would love to find the root of this problem...I really am glad PalmOne threw this feature in for free LOL!!!!
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  8. #8  
    I put in the hash code to let me know what program caused the crash the last time this happened to me (it's happened about 4 times now over 3 weeks), and came up with zlauncher as the cause. The hash code is" ##377" for a CDMA phone. I will continue to monitor...
  9. #9  
    Quote Originally Posted by jabo
    I put in the hash code to let me know what program caused the crash the last time this happened to me (it's happened about 4 times now over 3 weeks), and came up with zlauncher as the cause. The hash code is" ##377" for a CDMA phone. I will continue to monitor...
    It cant be Zlauncher because I don't have it install nor have I ever installed and I am experiencing this unlimited ringing problem.
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  10. #10  
    This has happened to me continuously today. I am so frustrated ... every time the phone rings I am unable to answer it and it keeps ringing and does not roll over to voicemail and I have to reset it manually. Then when I check the call log the call does not show up at all. I thought maybe it was Butler so I disabled it but it is still happening. I wish somebody would figure this out!!!
    :-(
  11. #11  
    No Zlauncher here.
    I was able to reproduce right after it happened to me, by calling my phone from a land line. The weird thing was, my Treo continued to ring after I hung up the phone calling it.
    At the time, I had the disable touchscreen for incoming call option checked in system preferences. I unchecked it, made another call, and found that the phone worked as expected. Subsequently, I have rechecked the box and not again experienced the problem.
  12. #12  
    I wonder if temperature change may be the problem. I keep my phone while driving on a AC vent holder with cold air blowing. It has happened to me when I get off my car to a warm temperature.
  13. #13  
    Quote Originally Posted by Maxy
    ... At the time, I had the disable touchscreen for incoming call option checked in system preferences. I unchecked it, made another call, and found that the phone worked as expected. Subsequently, I have rechecked the box and not again experienced the problem.
    I had this checked too but just unchecked it... hope this will fix it!
  14. #14  
    I've found that Pocket Tunes searches it's playlist for some reason on an incoming call. Every time I opened a file or folder in pTunes it added a new playlist. The more playlists, the longer the delay before I could answer the call. It got so that I could not answer calls at all. (somewhat embarrasing to be a Treo developer but unable to answer incoming calls on the Treo...)

    I finally found that deleting the pTunes playlist files fixes the problem.
  15. #15  
    Wow, that is bizarre.
  16. amf
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    #16  
    This happens to me when I have Ringo Pro installed. Disappeared when I uninstalled it.
  17. #17  
    This just started for me on Friday. The only program I have added recently is the new version of Chatter Email.. I think I updated it 3 or 4 days ago. I will have to look ...
  18. #18  
    Ok, this may or may not be what fixed it but suddenly my phone is ok. Here is what I did... I went into Phone Preferences and unchecked "Digital Roaming." Now my calls are rolling into voicemail and I am not getting locked up. I will keep posting in here if the problem reoccurs. *sigh*
  19. #19  
    Hmmmm......we have just about blamed everything but the kitchen sink.....lol.
  20. #20  
    Quote Originally Posted by Llynx
    Ok, this may or may not be what fixed it but suddenly my phone is ok. Here is what I did... I went into Phone Preferences and unchecked "Digital Roaming." Now my calls are rolling into voicemail and I am not getting locked up. I will keep posting in here if the problem reoccurs. *sigh*
    I already HAD "Digital Roaming" unchecked and this has been happening to me for around three weeks now...could it be a bluetooth issue? It only does it when my phone is sitting on my desk near my computer which has a bluetooth adapter...it's all so strange........................
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