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  1.    #1  
    I've had my 650 since November and it seems to me the audio volume on incoming calls is significantly less then it was before. When on a call, without using a headset, I routinely have to turn the volume all the way up.
    I also have a similar problem with my Seidio stereo headset. When I take a call or play content from Audible or RealPlayer, even when I adjust everything to maximum, it's just loud enough. Noisy environments are a real challenge as a result.
    Any suggestions, tips, or insights on this problem?
  2. #2  
    I would recommend loading the lastest firmware update if you haven't already done so.

    Meghan Edmonds
    Technical Service Representative

    Sprint PCS, Brookwood
    1925 Peachtree Road
    Atlanta, GA 30309
    Voice: 404.351.2225
    Fax: 404.350.7266
  3.    #3  
    I've loaded the firmware update.
  4. #4  
    Welcome to the club. I have the same problem. Can't find anything so far to fix it. My speakerphone is very loud, but earpiece volume is pretty low.
  5. #5  
    Since you've covered your bases with software, it's obviously a hardware issue. This would be covered by warranty. If you're a Sprint customer, just bring it into a store and they can get you a replacement ordered, assuming you are still covered by your twelve month manufacturer's warranty.

    Meghan Edmonds
    Technical Service Representative

    Sprint PCS, Brookwood
    1925 Peachtree Road
    Atlanta, GA 30309
    Voice: 404.351.2225
    Fax: 404.350.7266
  6. #6  
    ignored this software for a while...but volumecare DOES crank up the volume above max and hold it there...
  7. Gerome's Avatar
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    #7  
    The low volume issue is well known (too well), but [hold your breath] there is now a solution : look at this thread http://discussion.treocentral.com/sh...ad.php?t=85524
  8. #8  
    Quote Originally Posted by Gerome
    The low volume issue is well known (too well), but [hold your breath] there is now a solution : look at this thread http://discussion.treocentral.com/sh...ad.php?t=85524
    GET THE VERSION OF VOLUME CARE IN THAT THREAD!!! Sorry for shouting, but it's that important. I tried this app before and it was OK, but it just kept the device at max volume. After reading the replies in the thread posted by Gerome, I went ahead and downloaded the version posted in the thread and bought a license from MyTreo.Net. I am IMPRESSED. Jeff Gibson, the developer, even took the time to email me the product key (VERY quickly) when I requested it through PM, even though the site allows two days to deliver it. I'm very pleased with my purchase, try it!

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