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  1.    #1  
    I'm hoping the good Treo community could offer me (actually, my boss) some assistance. He has a new Cingular T650. HotSync's are successful on the phone. However, it'd always ask him to do a soft reset afterwards. My Sprint T650 does not do this.

    We were thinking it's possible one of the programs he syncs is causing the problem, but he's not really sync'ing anything out of the ordinary. The only app out of the ordinary would be Roboform (acct & passwd db), but we specified it to "Do Nothing", and the syncs still require a soft reset afterwards.

    Have any of you had the same experience? If so, is it a Cingular vs. Sprint thing?

    Thanks much for your help .
  2. #2  
    This has been discussed before. IIRC, it was found to be corruption in Saved Preferences, but you should probably try searching for those previous discussions.
    Palm Pilot Personal -> Palm III -> Palm IIIx -> Visor Prism -> Clie TJ37 -> Treo 650 -> GSM Centro
  3. #3  
    Quote Originally Posted by belerek
    I'm hoping the good Treo community could offer me (actually, my boss) some assistance. He has a new Cingular T650. HotSync's are successful on the phone. However, it'd always ask him to do a soft reset afterwards. My Sprint T650 does not do this.

    We were thinking it's possible one of the programs he syncs is causing the problem, but he's not really sync'ing anything out of the ordinary. The only app out of the ordinary would be Roboform (acct & passwd db), but we specified it to "Do Nothing", and the syncs still require a soft reset afterwards.

    Have any of you had the same experience? If so, is it a Cingular vs. Sprint thing?

    Thanks much for your help .
    Right click on the HotSync Manager icon in the program tray and choose Custom. Check the action for the System (or Backup) conduit: make sure that its default Hotsync action is "Handheld overwrites desktop".
  4.    #4  
    Thanks to both for your help.
    I tried doing a search beforehand, but didn't see any topics that applied. Anyway, setting the System/Backup conduit to "Handheld overwrites desktop" fixed by boss's problem. Thanks again .
  5. #5  
    Glad to help.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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