Has anyone being successful in convincing PalmOne to make Treo 650 Compatible with Range Rover 2005. I tried my best to get a commitment from Palm to support Treo 650 but to no avail. I am really disappointed with Palmone since I have been Treo customer for years now. Here is what they have to say and the original email thread:-----Original Message-----
From: treo.visor@palmone.com [mailto:treo.visor@palmone.com]
Sent: Wednesday, April 13, 2005 8:15 PM
Subject: Treo / Visor Support [Case ID #: 747956]


Thank you for contacting palmOne Technical Support. My name is Aileen and I will be helping you with your issue.

It's good to hear from you again. Thank you very much for your feedback. I understand you want to know how to get refund for your Treo™ 650 device.

I acknowledge the efforts that you have put in trying to troubleshoot the issue. To be able to get assistance with your inquiry, you need to contact palmOne telephone support department. This team can be reached at:

(877) 426-3777
Mon-Fri: 6am to 8pm PST
Sat-Sun: 8am to 5pm PST

Sincerely,

Aileen

palmOne Technical Support


--- Original Message ---

I have been researching the issue for past month and just found out that
Treo 650 does not work with Range Rover Bluetooth. It's already over 14
days and now I am stuck with this phone without the functionality it is
supposed to offer. I need the refund from Palm itself who manufacture
these defective phones. Actually all phones should be recalled or at
least have a disclaimer disclosing that the phone is not compatible with
x number of known devices.


-----Original Message-----
From: treo.visor@palmone.com [mailto:treo.visor@palmone.com]
Sent: Wednesday, April 13, 2005 5:14 PM
Subject: Treo / Visor Support [Case ID #: 747956]


Thank you for contacting palmOne Technical Support. My name is Giovanni
and I will be supporting you with your issue. Nice to hear from you
again, I understand that you are inquiring on how to process the
refund for the Treo™ 650.

With regard to your inquiry, it is under policy that you can return the
unit to the palmOne retail store within fourteen days upon purchase. If
the unit is purchased in palmOne Store please contact this number
800-881-7256.

We hope this issue has been resolved to your satisfaction. A Customer
Satisfaction Survey will be emailed to you very shortly. Please take
time to provide us with your feedback about this support experience, as
it will help us in our on-going effort to continually improve our
services.


Thank you for choosing palmOne.

Sincerely,

Giovanni

palmOne Technical Support



--- Original Message ---

Hi,

Can I get the refund since phone is defective and blue tooth is not
working. I already had Treo 600 and Purchased 650 just for Bluetooth. I
believe the extra $600.00 for Bluetooth that is not working is too much.
I will publish this on all discussion boards if my money is not
refunded.

Looking forward to the resolution of this issue.

Sincerely,

-----Original Message-----
From: treo.visor@palmone.com [mailto:treo.visor@palmone.com]
Sent: Tuesday, April 12, 2005 10:10 PM
Subject: Treo / Visor Support [Case ID #: 747956]


Thank you for contacting palmOne Technical Support. My name is Aileen
and I will be helping you with your inquiry about compatibility of your
Treo™ 650 and your Range Rover.



Thank you very much for your inquiry. I understand that you wish to use
your Treo 650 phone with your Bluetooth CarKit. To be able to get a
connection between your handheld and your smartphone, you need to have a
the correct driver installed.



I acknowledge the efforts that you have put in trying to troubleshoot
the issue. Unfortunately, if your car kit does not appear above, it is
not compatible with the Treo 650 smartphone.

Please note that we at palmOne Inc., are constantly trying to provide
our customers with drivers for all the latest Bluetooth devices and
their different Car models. However, due to ever increasing number of
models that are being launched and due to the time required to develop
and test drivers, the drivers may not be available.


Please note that I am unable to comment regarding the exact date when
the appropriate driver will be available. You will need to check the
palmOne URL occasionally for updates.


Thank you for choosing palmOne.

Sincerely,

Aileen

palmOne Technical Support

--- Original Message ---

Windows XP Pro/Treo 650 (Unlocked GSM)/
Desktop OS: Windows XP Pro
General Issue: Other issue
<email>
Email Confirm:
Time Zone: PST
Palm OS: Palm OS® software v5.0
Palm Desktop: Palm Desktop software for Windows v4.1
Processor: Intel Pentium 4
Desktop RAM: 512MB or greater
Handheld Connection: USB
mobile carrier: Cingular
Successful HotSync: yes
Changes Since Last HotSync:
3rd Party Applications:
Detailed Description: I have seen several posts on the Internet
discussing the Bluetooth issues between Range Rover and Treo 650. I saw
the list of compatible devices on the Palmone site and it does not list
RangeRover as compatible. Is there any timeline when Palm will integrate
RangeRover bluetooth with Treo650? If not, Is it possible to get a
refund?

Sincerely,