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  1.    #1  
    Hi -- I bought a Seidio for my personal stereo needs.

    After a period of time of operation (a few months),
    it started getting scratchy when using the Seidio.

    Whenever the cable that is the part of the Seidio
    that runs down into the Treo 600 is moved, the
    scratchiness or failure to play music occurs.

    If I pull out the Seidio, music works fine.

    My question is why is a Seidio so poorly made?

    Stuart
  2. #2  
    Are you sure it is not the port on the phone? I have been using sideo headset for over a year without a problem.
  3. #3  
    I'll bet it's the cord. I've had 2 seidio headsets do this AND a synch and charge cable go bad as well. I was paranoid as heck that it was the port when it started but verified it wasn't using an adapter and normal headphones.
  4. #4  
    The connections on ALL headsets are garbage, I have the Seidio as well and since Seidio wouldn't swap it for me since I bought it from a third party retailer (LAME product support if you ask me) I decided to rewire it on my own. I bought the connector from Radio shack and soldered it up. Works MUCH better than the original because I put CARE into soldering and making sure the connections would last ALOT longer than the what, month an a half the original did.

    The connector from Radioshack even opens and closes so you can rewire if something goes wrong. You just have to modify the connector so it fits the ergonomics of the phone, no big deal.

    I've had SO many of these EXPENSIVE headsets go bad, from now on I'll just rewire them my dang self and forget about spending anymore loot on new ones.

    T
  5. #5  
    I used to always think then when people complained about Seidio products, maybe they were exagerating a little bit. Well, I thought that until (2 months after I purchased it) my Seidio 2 in 1 Headset went bad. I treated that thing like a baby (was always very careful with it) and even after Seidio admited there was a defect in some of the earlier models, they have refused to take it back for an exchange.

    Seidio products are slick and when they work the often work well, but if you ever have a problem (even if its a defect in the product) you are on your own.
  6. #6  
    yep. they all will eventually break. I got mine from treocentral and they have replaced them twice.
  7. #7  
    Quote Originally Posted by CHiNNuTS
    *
    Umm...is that really the name you want to go by around here?
  8. #8  
    Quote Originally Posted by CHiNNuTS
    yep. they all will eventually break. I got mine from treocentral and they have replaced them twice.
    Yes, this seems to be the case for some people. At least if you buy it from treocentral it looks like Treocentral will offer you some way of replacing the defective item.

    As far as I can recall, I've never really wrote anything negative about a company before but I really do want to let people know about my experiences with Seidio.com They were simply awful and had the worst customer service I have ever encountered. I almost feel bad for saying that, and I don't say it lightly, but I am a fair minded person and those were my experiences.
  9. #9  
    The Seidio PRODUCT is no worse than anyting else out there.... I mean, it is what it is... A cheap headset for your phone.
    The customer service thing I experienced is my only gripe with Seidio.
    I just feel that if the product originated from a company than that company should at least take care of any problems. Just because I bought my headset from someone OTHER than Seidio shouldn't make them not responsible for taking care of it.

    So funk it, I fixed the dang thing myself and I know it'll now last MUCH longer than it would have had I waited for a replacement... And then another..... And then another.

    So get tech and fix your own, much better experience.


    T
  10. #10  
    Not to play the devil's advocate, but I bought the Carkit from seidio and their customer service was not that bad, albeit in the first seven days. The first one I received was bad and they sent me a new one out right away.

    Note to people who have defects within the first 60-90 days, call your credit card company. They will immediately take the charge off of your account if Seidio won't ante up. Often times, just threatening with that is enough to get the ball rolling. Their warranty is 6 months, they need to stand behind it. Let's be honest here, their stuff ain't the cheapest.
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  11.    #11  
    The problem is not the port! It is the cable. And it is because Seidio makes
    it so thin. They need to thicken up the cable to PROTECT it.

    Seidio -- C*A*N Y*O*U HEAR ME YET??????????????????????????????????

    An Outraged Customer
  12. #12  
    I just bought the Seidio 2-in-1 retractable headphones. It even comes with a warning label that says "Warning: Please pull cable from both sides GENTLY to avoid cable damage".

    I have to say that the cable does seem rather thin and fragile to me. So far it works okay for me since I just bought it, but I'm hoping it will last at least a few years.
  13. #13  
    Quote Originally Posted by Casey Cheung
    I just bought the Seidio 2-in-1 retractable headphones. It even comes with a warning label that says "Warning: Please pull cable from both sides GENTLY to avoid cable damage".

    I have to say that the cable does seem rather thin and fragile to me. So far it works okay for me since I just bought it, but I'm hoping it will last at least a few years.
    Maybe a few months to a year. A few years may be asking for a lot from this product.
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