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  1.    #1  
    I'm trying to install the 1.08 release but can't get my 650 to reset!! It comes back to the 'enable local network time' screen, which I click 'done' but then it takes me right back to the phone with all my contacts still there, appointments still in the calendar, programs I installed available, etc!!!
  2. #2  
    http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,case=obj(887)#hard
    T750 w/Cingular
    Black Jawbone
  3.    #3  
    Sorry?
  4. #4  
  5.    #5  
    Thanks guys. That was the process I was following but still no joy! Any other ideas?
  6. #6  
    Try the same instructions and substitute pushing/releasing the reset button with removing/replacing the battery.
  7.    #7  
    Recently my on/off button stopped turning the wireless function on or off. I wonder if this has something to do with my inability to now get the unit to hard reset? I wonder if the on/off button is screwed up?
  8. #8  
    that may be a possibility. Did you try the battery removal trick?
  9.    #9  
    I did. No luck.
  10. #10  
    try a "zero out" reset...

    # Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
    # Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
    # Press and hold the Power button and UP on the 5-way navigator.
    # While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
    # While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device (where's the reset hole?). This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
    # Release Power, UP and HotSync.
    # If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." (any other activity such as the Palm OS logo or a rainbow-colored Boot Log screen appearing means the reset was performed incorrectly; try again)
    # Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
    # After several minutes, your device will "wake up" and the palmOne and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
    palmOne logo screenshot Palm Powered logo screenshot Touchscreen calibration screenshot
    # If you want your handheld to remain in factory state, stop here. If you want to restore data to your device, follow the steps for recovering after a hard reset (a zero out reset is a special type
  11.    #11  
    Is there not some key combination I can press that gives me the option to erase data? I have activated this accidently in the past when rebooting so I know it exists...

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