Results 1 to 5 of 5
  1. nickl's Avatar
    Posts
    111 Posts
    Global Posts
    117 Global Posts
       #1  
    Hi. Whenever I try to access the sent box in my versail mail account the Treo goes through a reset. Anyone else have this problem or have advice?
  2. #2  
    I am having a similar problem - my outbox has one message in it, and when I try to sned or delete it, I get a reset.

    at least I could avoid that problem. now Versamail resets every time I try to get mail. I am on the road now which completely sucks. ican someone offer any suggestion? I have a laptop with me but no synch able. now I see the light: Versamail is a POS!
  3. #3  
    http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,CASE=obj(36541),ts=Palm_External2001

    Solution ID: 36541

    VersaMail crashes or resets Treo 650

    When you launch or use VersaMail, does your Treo 650 reset or crash? This could be happening because one of your VersaMail databases has become corrupt.

    Does the reset happen when you check your email?
    This is a special situation. See Knowledge Library article 35711 if the reset only happens when you check your email either automatically or manually. Note that an automatic background email check can appear to make the smartphone reset spontaneously. Try checking your email manually to reproduce the behavior.

    http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(35711)
    --
    Aloke
    Cingular GSM
    Software:Treo650-1.17-CNG
    Firmware:01.51 Hardware:A
  4. #4  
    I purchased a Cingular 650 on 3/22/05. In three days I could not access VersaMail without reboot. I know about the Knowledge fix but I hear the files will only corrupt again. I will return mine in the 30 days if an UPDATE FIX is not forth coming.
  5. #5  
    Quote Originally Posted by aprasad
    http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,CASE=obj(36541),ts=Palm_External2001

    Solution ID: 36541

    VersaMail crashes or resets Treo 650

    When you launch or use VersaMail, does your Treo 650 reset or crash? This could be happening because one of your VersaMail databases has become corrupt.
    ....
    thanks for the pointer. i actually stopped to get a synch cable today (suprised to see one at Staples for 30 bucks), and applied the Sprint patch -- went from 9.45 to 15.1 free, and Versamail is stabler, at least for the moment. I managed to delete that troublesome outbox file, and also, getting and sending no longer force a reset. again, for now, anyway.

Posting Permissions