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  1. asiayeah's Avatar
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       #1  
    Occasionally, after answering a phone call, I am not able to turn off the Treo 650 by pressing the power button. The Treo 650 does not go to sleep after idling neither. I actually have to perform a soft-reset so that my Treo 650 can be turned off.

    Does anyone experience the same? Any fix?
  2. KLR
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    #2  
    I also had the same thing happen to me once, I had turned the phone on and then tried to turn it back off again right away and it wouldn't go off. Had to do a reset to get it to turn off.
  3. #3  
    To rule out as bad unit, what software do you have installed?
  4. asiayeah's Avatar
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       #4  
    I haven't installed many 3rd party software.

    I have just hard-resetted the phone and is going to test it for 1 or 2 days, just as a phone.
  5. asiayeah's Avatar
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       #5  
    After I have hard-resetted my phone, I have already realized two things,

    1) The Phone App takes one more second to load if I use a Wallpaper instead of the Phone Dial. Using the Phone Dial makes the phone feel more responsive.

    2) Turning off Bluetooth makes the phone faster in terms in turning on and turning off.

    I will test it for a while. For now, I have a wild speculation that many Treo 650 instabilities come from that its bluetooth usage. After all, the major difference between the Treo 600 and Treo 650 is the addition of Bluetooth.
  6. #6  
    Do you have GSM or CDMA? I wouldnt consider bluetooth a problem, at least not in my case. I use the HBH-660 bluetooth headset set all day long (6-8 hours a day) and have not felt the performance or stability differ.

    In my experience Treo 650 instabilities come from two main sources:

    1. The phone carrier (Sprint, Cingular, etc.)
    2. Misbehaving software

    The way the carriers configure their phone OTA (over the air) has a lot to do with the way the phone app behaves. If you turn off the phone and use the Treo 650 solely as a Palm, you will find it very stable. Not very useful, but stable. Cingular in particular has a problem with their new "Smartchips" and the Treo 650 resulting in the corruption of the voicemail number.

    And software, ahhh, software. A glance through these forums ought to give anybody enough information on THAT one.
    Cingular Treo 650
    Click here to see what's loaded on my Treo 650
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  7. asiayeah's Avatar
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       #7  
    My Treo 650 is an Unlocked GSM. The service provider is Sunday in Hong Kong. Any problem with Treo 650 and Sunday in HK? How can I make the Treo 650 more stable?

    As a Palm developer, I have already found a few bugs in the Palm OS shipped with Treo 650, so the misbehaving software does not only apply to 3rd party, but also to the firmware/OS/software shipped with the Treo 650.

    Yes, I know the speculation that Treo 650 causes instability is a wild guess. But turning bluetooth off indeed improves the turning on/off response time, which makes the phone feel better. I think the extra delay is due to turning on/off the bluetooth chip takes some time. But again Palm OS Garnet wasn't designed to handle multiple wireless access from the beginnings. So having both bluetooth and GSM/CDMA makes me a bit nervous about its stabilities.

    Any other thoughts?
    Last edited by asiayeah; 02/21/2005 at 09:45 AM.
  8. asiayeah's Avatar
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       #8  
    Ok. I have hard-resetted the phone and turned off the bluetooth.

    I had turned the phone off and then tried to turn it back on right away. Guess what? Nothing happens. The LED is still blinking, but he phone stops working and responding.

    I'm on my way to ask for a refund.
  9. #9  
    Speaking of OS.... if Palm Releases a new OS can we upgrade the 650 to it? or are we screwed and have to buy another phone?
  10. #10  
    Are you all sure,you did n't leave your Treo near a bottle of Viagra pills ?
    Last edited by Mtreosexual; 02/21/2005 at 09:46 PM.
  11. asiayeah's Avatar
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       #11  
    I've just got mine exchanged. After testing the phone in one day, it has not crashed once. It looks like it was a hardware problem for my previous Treo 650.
  12. asiayeah's Avatar
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       #12  
    I have started using my Treo 650 heavily, especially on GPRS for half-day. Then I run into the same problem of not being able to turn off its screen by pressing the Power button.

    However, if I disconnect the GPRS and connect the GPRS again, I am able to turn off the screen immediately. Sounds like there's something wrong in the OS?
  13. #13  
    Quote Originally Posted by asiayeah
    As a Palm developer, I have already found a few bugs in the Palm OS shipped with Treo 650, so the misbehaving software does not only apply to 3rd party, but also to the firmware/OS/software shipped with the Treo 650.
    I agree with you on that point, especially when the 3rd party software runs fine on other Palm devices. I had problems with my T650 when no 3rd party apps were installed.

    What are some of the bugs you found, as a palm developer?


    Yes, I know the speculation that Treo 650 causes instability is a wild guess. But turning bluetooth off indeed improves the turning on/off response time, which makes the phone feel better. I think the extra delay is due to turning on/off the bluetooth chip takes some time. But again Palm OS Garnet wasn't designed to handle multiple wireless access from the beginnings. So having both bluetooth and GSM/CDMA makes me a bit nervous about its stabilities.
    Does your unit have Palm Garnet? That's the first I heard. Anyway, bluetooth implementation in the T650 is somewhat problematic. Coupled with the known NVMS problems, and limited memory, the problem seems to escalate. BT connection seems to hog the background, which causes delays in dialing from contacts, or in the case of trying tourn the radio on/off. The core issue is the memory system management. If NVMS did not have problems then BT performance delays would be not be as noticeable.
  14. asiayeah's Avatar
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       #14  
    Quote Originally Posted by TonyH
    I agree with you on that point, especially when the 3rd party software runs fine on other Palm devices. I had problems with my T650 when no 3rd party apps were installed.

    What are some of the bugs you found, as a palm developer?
    The networking stack has a prolonged period for releasing memory associated with a network connection for some 3rd party applications. It is an OS 5.4 issue, but it affects the Treo 650 most, since the device rarely completely turns off.

    The Attention Manager may crash when an alert comes in when you are using 5-way navigation to browse through your alerts and you have more than 5 pending alerts. This is a bug for Treo 600 and 650.

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