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  1. #21  
    Quote Originally Posted by TonyH
    Another one bites the dust? Yes, I would kill it completely and ask for replacement. Hell, even if you take it to the store they won't have a clue other than "Gee! it really doesn't work. You need a replacement."
    Thats a good idea. Except you should pay for your replacement.
  2. #22  
    Quote Originally Posted by Joebar
    Us Americans no longer take responsibility for our actions. I think he needs to sue somebody or something instead.
    Or fake its death so that he can get a free replacement and contribute to all future generations of Treos being even more expensive.

    I just don't get why anyone would feel they are entitled to a freebie after they actively did something to damage their phone.
  3. #23  
    I think he should buy five of them. Or go back to using a cheapy phone.
  4. #24  
    I agree with you in general Mac,

    but us Treo owners have a different they-keep-f'ing-us-over-and-over-its-time-for payback point of view. e.g. nobody gave a second thought to screwing Sprint out of $600 worth of free Handango software.

    If I blew up my Sprint phone (by trying on my own to apply a hacked ROM to fix a sound issue that should not exist in a $600 phone that Sprint nor Palmone will do nothing about to help us), damn right I'd figure out a way to get a free replacement.
  5. #25  
    Quote Originally Posted by Robbie
    I went out and bought a 2005 H2, I supercharged the 6.0 in it. It was making mad power and I was on top of the world. Then my motor blew and can you believe that GM wants me to pay for a new motor!!

    The point is YOU screwed up your phone. Now there are at least three things that you can do.
    1. Suck it up and use another phone until some figures out how to reflash your phone.
    2. Sell it for parts since it is screwed, though I think if you reflash, it will be fine.
    3. Toss you treo into your sock drawer and buy another one from Cingular, Just don't try to attempt a reflash on this one.
    Why should cingular replace your phone? I think you should have to pay double retail for a new one. Maybe you will get it in your head that if you F**K something you are held responsible.

    Now I didn't write this to flame you. I really think you should hold onto it untill YOU can fix it. I am sure you have another phone, use it. I just don't want to see the price of the Cingular/AT&T 650 go up in price even more because of careless mistakes. I know its only one but I am sure there will be others.

    Again I am sorry that YOU fudged up YOUR phone. But learn from it, don't take the easy way out.
    uhhh....choice number 4 would be to call up P1 and get it reflashed. That would probably cost you but its cheaper than buying a new one.
    ELR
    >> Drop by! <<

    Avatar courtesy of ButtUglyJeff!
  6. #26  
    Well I think that has to do with sprint not P1. Thats why you should join the GSM REVOLUTION. But I wouldn't want to try and get a free replacement because I put diesel fuel in my corvette.

    It shows that if you are an *****, you will pay for it.
  7. #27  
    Quote Originally Posted by Otter Emperor
    uhhh....choice number 4 would be to call up P1 and get it reflashed. That would probably cost you but its cheaper than buying a new one.
    Yeah I should have said at least 3 things that I could think of. Yes it would be cheaper to have P1 reflash it, but if he wants to try and get a free new one because of his ignorance, then no he should pay!!
  8. #28  
    Quote Originally Posted by Joebar
    I agree with you in general Mac,

    but us Treo owners have a different they-keep-f'ing-us-over-and-over-its-time-for payback point of view. e.g. nobody gave a second thought to screwing Sprint out of $600 worth of free Handango software.

    If I blew up my Sprint phone (by trying on my own to apply a hacked ROM to fix a sound issue that should not exist in a $600 phone that Sprint nor Palmone will do nothing about to help us), damn right I'd figure out a way to get a free replacement.

    This argument works great until the Treo 700 gets released at a list price of $800 and/or Sprint/Cingular/PalmOne/whomever guts their warranty replacement policy. Maybe they will do one or both anyway, but users cheating them out of replacement Treos can't help.
  9. #29  
    Look, you guys are acting like he stuck his fist (OK, his thumb or if he's lucky his shlong) through the screen and wants a new one. He really did do something stupid, of course, but all PalmOne is gonna have to do is reflash the ROM. Cost = shipping and 10 seconds work from some minimum wage type. Not the catastrophe y'all are trying to make it. That being said, DON'T DO IT AGAIN!!!!! Whose whip me!!
  10. #30  
    Quote Originally Posted by Robbie
    Well I think that has to do with sprint not P1. Thats why you should join the GSM REVOLUTION.
    Nah, people hate P1, Sprint, and Cingular... cmon get wit it

    That's a good point GWB.

    He'd have to pay PalmOne what, $50 at least to get the thing reflashed correctly? Rephrased, PalmOne would rape him for at least $50 for something that costs them 5 cents to do. (again, screwing their customers)

    If he gets an exchange, PalmOne gets his messed up one, reflashes it for 5 cents and resells it for full price.
  11. #31  
    Quote Originally Posted by Otter Emperor
    uhhh....choice number 4 would be to call up P1 and get it reflashed. That would probably cost you but its cheaper than buying a new one.
    Ya, I pointed this out already. I still think it's a fair, reasonable, and viable option.

    What I don't understand is why everyone here is being so judgemental. The guy made a mistake. A pretty stupid mistake granted, but come on. If you have a suggestion to help him suggest, but what value is there in wagging a judgemental finger in his face saying "you should rot in hell and pay for a new phone."

    There's no reason why P1 can't reflash the phone. The phone is not useless. It can be repaired. Quite easily. And when a company charges over $600US for a phone they should be willing to repair it, even if the reason it's broken is stupid user error.

    Call P1 and say "I'm an *****. I broke my phone and this is how. How do I get this fixed and how much is it going to cost me?" To me that seems honest and reasonable.

    (Personally I don't think it's the biggest deal to try killing the ROM entirely anyway. Cingular will send back to P1 anyway and they will reflash and the phone will get used by someone else down the road good as new.)
    Oh, so they have internet on computers now!
    --Treo 650 unlocked/unbranded with Rogers
  12. #32  
    Quote Originally Posted by Boobookins
    Call P1 and say "I'm an *****. I broke my phone and this is how. How do I get this fixed and how much is it going to cost me?" To me that seems honest and reasonable.
    Thats seems the best way for him to learn from his mistakes. Give P1 a call and tell them what you did, I am sure the CSR will not understand, and get the ball rolling.

    Quote Originally Posted by Boobookins
    (Personally I don't think it's the biggest deal to try killing the ROM entirely anyway. Cingular will send back to P1 anyway and they will reflash and the phone will get used by someone else down the road good as new.)
    Or he could just smash it on the ground with a sledge and goto the cingular store and BUY another one. But he should really call P1 and see about reflashing it for him. Next time leave the phone alone.
  13. #33  
    Quote Originally Posted by Robbie
    I went out and bought a 2005 H2, I supercharged the 6.0 in it. It was making mad power and I was on top of the world. Then my motor blew and can you believe that GM wants me to pay for a new motor!!

    .
    You got it all wrong... It 's more like..
    You read about people that had 2005 H2's that was supercharged and had the 6.0 etc,etc.
    However, the diesel model was not out yet, and you had to have the diesel model due to the town you lived in. GM finaly releases the H2 diesel and you put all the stuff that the gas guys were sticking on their's, including filling up the H2 Diesels fuel tank with super unleaded even though it said diesel only.

    That's more like it IMHO...
  14. #34  
    Quote Originally Posted by Joebar
    I GOT IT!! Take some photos of your shlong with the phone, THEN return it to Cingular!

    "This thing is loaded with gay porn and Sprint logos, WTF kind of business are you guys running!? I demand a new phone!"


    (if you dont get this see this thread: http://discussion.treocentral.com/sh...ad.php?t=73319)
    DUDE...ROFLMAO....
  15. #35  
    Hmmm... pretty silly thing to do but the rom it came with prolly wasn't much more useful!
  16. #36  
    Folks, the honest truth is this isn't cheap for palmone to repair. Let's look at it.
    Option 1: he takes it to Cingular dead, via a method that COMPLETELY kills it. They in turn take a loss and ship it to palm (billing them). The employee that did that exchange and shipping wastes an hour. Palm gets it and transfers it to a tech to fix. The tech has to jtag it, and reflash it, after searching for what went wrong... Say 4 hours. 4 hours with a $20 an hour tech plus shipping and various charges, it'll cost them close to $100 to repair it. This multiplied by the others who do stupid things causes the price of the next treo to be $50-$100 more. He complains and refuses to buy it. Everyone suffers.

    Option 2: He admits what he did, ships it directly to palm one. They know whats wrong with it and since it's not dead, do a quick re-flash which takes 1 hour of work to get it packaged up and ready to return. They charge him $50-100, and he learns from his mistake.

    ------
    It mainly comes down to honesty, if you Treo owners don't feel you can do what's right, I'm starting to think I shouldn't be here helping in this hobby. I'm not here to hurt palmone's business.
  17. #37  
    Quote Originally Posted by shadowmite
    ......He admits what he did, ships it directly to palm one. They know whats wrong with it and since it's not dead, do a quick re-flash which takes 1 hour of work to get it packaged up and ready to return. They charge him $50-100, and he learns from his mistake.
    That right there is the best answer.
    I didn't mean to be so negative about the whole ordeal, but the opinions of others saying to return it to Cingular by breaking it even worse, is just wrong. Lets say I bought a Cingular(Orange) 650 and something legitimately went wrong. I try to return it to Cingular and they say "We will only trade you for a refurb if you pay $XXX.XX amount on top of it". I ask them why and they tell me because of all the fraud that has happened in the past. I don't want to have to pay for others mistakes and I am sure you don't either.
    Quote Originally Posted by shadowmite
    It mainly comes down to honesty, if you Treo owners don't feel you can do what's right, I'm starting to think I shouldn't be here helping in this hobby. I'm not here to hurt palmone's business.
    Do you really want to lose the talent that shadow has in helping others achieve a perfect phone/pda/whatever? I sure wouldn't.
  18. #38  
    Quote Originally Posted by MacJunkie
    Or fake its death so that he can get a free replacement and contribute to all future generations of Treos being even more expensive.

    Out of curiosity, and it's entirely possible I'm off base here, but could you explain this to me?

    I would imaging both Cingular and P1 have a legion of marketing people figuring out how many people will buy the phone at each given price range, and then maximize their profit regardless of their costs.

    It seems highly unlikely to me that either company thinks to themselves that as long as it doesn't cost them too much, they'll be nice and keep their costs low, and only raise them when they need to. I think it much more likely that they are charging every penny they can for the phone up until the high price starts hurting their profit. Any extra repair cost they incur for fraud simply cuts into their profit margin, but doesn't add to the price of the phone.

    I'm not in any way suggesting this justifies passing the buck to either company for an individual's mistake... more just curious what the logic is...
  19. #39  
    Quote Originally Posted by Whitefokes
    extra repair cost they incur for fraud simply cuts into their profit margin, but doesn't add to the price of the phone.
    It may eat into the current phone's profit margin, but when it comes time to price the next phone, they will jack the price up, in part to make up for the money lost on fraudulent repairs and replacements, in order get the anticipated profit margin back to where they want it.

    That's the GOOD scenario. The worst case scenario would be that they not only jack up the price but also gut the warranty so that they do not find themselves replacing as many units as they did with the last model.
  20. #40  
    hilarious.
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