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  1.    #1  
    I called Cingular to see if they would give me the unlock code for my Treo 650 because I want to use it overseas with pre-paid minutes sim cards. The CSR said, oh you need the PKU or PUK (?) numbers to do that and she gave me two sets of numbers with each set consisting of 8 digits. Are these the correct type of numbers to unlock the phone and if so, what is the proper procedure to utilize them? (I have a sim card from my TMO blackberry I could use for testing).

    Thanks
    Chris
    Last edited by Hansen-C; 02/09/2005 at 01:28 PM.
  2. alee's Avatar
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  3. #3  
    Quote Originally Posted by Hansen-C
    I called Cingular to see if they would give me the unlock code for my Treo 650 because I want to use it overseas with pre-paid minutes sim cards. The CSR said, oh you need the PKU numbers to do that and she gave me two sets of numbers with each set consisting of 8 digits. Are these the correct type of numbers to unlock the phone and if so, what is the proper procedure to utilize them? (I have a sim card from my TMO blackberry I could use for testing).

    Thanks
    Chris
    if she said P-U-K code then that will most certainly NOT unlock your phone. read here for more info
    Nokia 3585 > Moto i60c > Moto i90c > SK Color > Nokia 6820 > Nokia 6230 > Treo 600 > Treo 650 > BB 7100 > BB 7105 > BB Pearl > Treo 755p > Treo 800w
  4. #4  
    But I noticed she gave him 2 sets of numbers. Could the second number be the subsidy unlock code?

    But why would Cingular just give him the number(s) and not go through how he should use them to unlock the phone? I find that odd.
  5. #5  
    precisely why it's probably a pukcode and not the subsidy unlock code. there's 2 of the former and only 1 of the latter. and the reason no instructions were given as to how to input a pukcode is because none are needed. the device will automatically prompt you to enter in the puk the minute it powers up.

    but at the same time, i'd try out the instructions in jcatan's thread just to be safe.
    Nokia 3585 > Moto i60c > Moto i90c > SK Color > Nokia 6820 > Nokia 6230 > Treo 600 > Treo 650 > BB 7100 > BB 7105 > BB Pearl > Treo 755p > Treo 800w
  6. #6  
    I was told there are 2 PUK codes: 1st one you have about 5 tries to unlock the SIM, then that code is locked out. Second PUK, you have one final try to unlock. Then, dead SIM. May or may not be accurate, but that's what the CSR told me.
  7.    #7  
    I understand a whole lot more after reading all this. My guess is that these two codes will not unlock it; it was way too easy to get them from the CSR. I'll try them tonight and see what happens. By the way, any downside to trying these?
  8. #8  
    I just got off the phone with Cingular and Motorola. Cingular tech support really stinks. I asked them for my unlock codes (to take an international trip), and after talking to 4 different people, the data specialist gave me Motorola's 800 number to call and get the codes.

    Motorola people laughed and wondered why Cingular people are so imcompetent. They said that Moto has nothing to do with Subsidy, SIM, or PUK codes, and that Cingular is the one that puts these codes in, and not Motorola.

    Cingular answer #1: your v551 is aleready unlocked. All new products are
    Cingular answer#2: We can't give you these codes.
    Congular answer#4: You have to wait at least 90 days
    Cingular answer#4: Let me give you a direct line to our tech support.Gave me an invlid toll number
    Cingular answer#5 by data specialist who took 20 minutes to get ahold of: We don't unlock phones. Here's Motorola's number. They can give you these codes.

    Oh, and the same data specialist suggested going to these guys that advertise online and paying them $40 to get the phone unlocked.

    I have never seen such massive incomptence under one roof
  9. #9  
    Quote Originally Posted by Hansen-C
    I understand a whole lot more after reading all this. My guess is that these two codes will not unlock it; it was way too easy to get them from the CSR. I'll try them tonight and see what happens. By the way, any downside to trying these?
    Trying them is okay. But repeatedly inputting them wrong will burn your SIM card, and render it useless
  10. #10  
    Anyone else had any luck with Cingular and received his/her REAL unlock codes?

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