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  1.    #1  
    After installing Treo Butler my 650 soft resets after almost every hotsync. ##377# says it's "emul68kmain.c" fatal exception error. On the plus side, I no longer have the problem of it not waking up from sleep in the phone app. So, I'm torn - I love the features of Butler and the always waking up but the resets are annoying. But it seems like it needs to be reset everyday to work well anyway, so maybe it's a good thing!? Very odd, I guess it's kinda buggy, but I still love it. Anyone else in this boat?
  2. #2  
    Don't learn to live with it Brad, I mean Dirk, ditch the app that's causing it.

    Remove Butler first (since it showed up after you installed Butler) and if it goes away then you may have some kind of conflict between Butler and one of your other apps.

    I don't use Butler myself, but others here seem to be using it successfully so it may not be just a generic Butler bug.

    Whatever it is, I'd get rid of it. I very rarely (never say never) have soft resets anymore.

    Cheers,
    ChickenHawk
  3. NRG
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    #3  
    I've got butler and resets after sync.
  4. #4  
    Have you guys upgraded to the newest version of Butler? Rob said he fixed the Hotsync resets on this one.

    It's version 2.72.
  5. NRG
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    #5  
    Mine is upgraded.
  6. #6  
    I get the same post hotsync reset too, no butler installed.
  7. NRG
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    #7  
    Quote Originally Posted by mattyparanoid
    I get the same post hotsync reset too, no butler installed.
    Let's list Apps. and see what is common:

    Adobe reader v3.05
    Audible v2.1
    Bike or Die! v1.3a
    Butler v2.72
    Call Notes v2.2
    Card Export v2.16.686
    Connect 4 v1.0
    Converter v2.2
    Dir Assist v3.02
    Docs To Go v7.000 (806)
    ereader v2.5.3
    Expense Ez v4.03
    F1 Season 2005 v1.00
    FileZ v5.22
    FlightPal v2.10
    Flight Status v1.02
    HandZipper v?
    KB Lights Off v1.01
    Madden 2005 v1.0
    Mobile DB v4.02
    Monopoly v1.0
    Navigator v4.400(2840)
    Note Pad v2.0.1
    Open Chess v?
    Oxford dictionary v1.0
    Passwords Plus v1.005(60)
    Power Run v?
    Pocket Tunes Deluxe v3.0.6
    Splash Money v3.03
    Stock Manager v4.41
    Tetris v1.3.1
    Tide Tool v2.2
    Traffic v1.2
    Voice Memo v1.1
    WirelessModem v1.1.
    Plus Shadowmite's Rom#3
    Standard Apps. with the phone
  8.    #8  
    I've got the upgraded Butler 2.72 - just synced at home and it didn't reset but it has reset at home before. It's definitely intermittant. Other apps:

    Vindigo
    Avantgo
    Dir Assist
    Docs to Go
    eReader
    FileZ
    LoanWiz
    PamPrices
    Insaniquarium
    Bejeweled
    Tetris
  9. NRG
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    #9  
    I just updated Docs To Go and my Outlook conduits. Still same thing, reset after hot sync.

    ----------------------------------
    A reset was caused on
    2/8/05 at 11:44 pm
    while running
    "HotSync":


    Fatal Exception
    ---------------------------------
  10. #10  
    I have never, ever had a soft reset after a hotsync, but then I have never had Treo Butler.
    ~'kito
  11. #11  
    no butler, 2 650's no resets after hotsyncs
  12. NRG
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    #12  
    Could butler be the main suspect?
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    #13  
    I have Butler 2.71 installed and most of the time, my 650 resets after the first hotsync at home or at work. All subsequent hotsyncs are fine until I change locations again. I'm going to try 2.72 and see if it's fixed at work tomorrow.
    Last edited by aldamon; 02/08/2005 at 11:12 PM.
  14. #14  
    yeah, sounds like the wise thing to me...


    Quote Originally Posted by ChickenHawk
    Don't learn to live with it Brad, I mean Dirk, ditch the app that's causing it.

    Remove Butler first (since it showed up after you installed Butler) and if it goes away then you may have some kind of conflict between Butler and one of your other apps.

    I don't use Butler myself, but others here seem to be using it successfully so it may not be just a generic Butler bug.

    Whatever it is, I'd get rid of it. I very rarely (never say never) have soft resets anymore.

    Cheers,
    ChickenHawk
  15. NRG
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    #15  
    Quote Originally Posted by aldamon
    I have Butler 2.71 installed and most of the time, my 650 resets after the first hotsync at home or at work. All subsequent hotsyncs are fine until I change locations again. I'm going to try 2.72 and see if it's fixed at work tomorrow.
    I wish you luck. I myself have 2.72 installed and still get resets after HotSync.
  16. NRG
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    #16  
    I was directed to this Butler v2.81 . I haven't tried a HotSync yet, but, I will. Muhahaha
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    #17  
    OK then. I jumped to 2.81 as well. LOL. We'll see how it goes tomorrow.
  18. #18  
    Hi Folks,

    I finally have a 650 (for a week) - so hoperully will be able to figure out what is up. Please do make sure you have the latest version, then keep reporting when/how you get resets. It sounds like it's an intermittent bug which can be a nightmare to track down...
    Hobbyist Software
    VLC Remote - Control VLC from your Pre
    Remote - Control iTunes from your Pre
  19.    #19  
    Thanks, glad this is being looked at by Hobbyist. So we should download 2.81? Will be curious to hear from others who have tried it ... what new features (if any) does 2.81 add?
  20. #20  
    All,

    I recently had been having resets after hotsync. I did the ##377# diag and found a message relating to WordToGo.

    I deleted all Word files on my handheld, hotsynced, and...NO RESET!

    YMMV.
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