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  1.    #1  
    Hi,

    I'm having issues syncing my new Treo 650 to Netscape Calendar. Here are the symptoms:

    1. During the sync, while looking at my PC's Hotsync progress window, I see "Syncing Calendar Events" and then "Handheld cancelling synchronization".

    2. In the HTML log that the PC generates, I see this message:

    HotSync operation started for Steve on 01/31/05 14:21:23

    OK Quick Install
    OK Adobe Reader
    OK Calendar Events
    Protocol Error: Handheld canceled synchronization. (4405)

    HotSync operation completed on 01/31/05 14:21:36

    3. In the Hotsync Log on my handheld I see the following:

    HotSync operation was terminated. Some of your data was NOT backed up. Out of storage space during update of database NSCalSetupEvntsDB - aborting sync.

    4. Checking the Palm memory shows 12M free memory out of 23M.

    5. Some calendar items have synced to my palm, in some cases twice.

    6. I have NCSetup configured to pull from one month in the past to one month in the future.

    7. "Hotsync Events" and "Hotsync Tasks" are both unchecked.

    8. Help!

    Thanks,
    Steve
  2. #2  
    Hello,
    I got the same problem with the NCPI link.
    I am a bit worried that this problem has to do with the new memory mgmt system. If the program claims as temporary storage a 512k block for every event/task, then it might eat 10 Meg quite easily.
    Last edited by lippe007; 04/14/2005 at 01:25 PM.
  3. #3  
    Quote Originally Posted by stephent
    Hi,

    I'm having issues syncing my new Treo 650 to Netscape Calendar. Here are the symptoms:

    1. During the sync, while looking at my PC's Hotsync progress window, I see "Syncing Calendar Events" and then "Handheld cancelling synchronization".

    2. In the HTML log that the PC generates, I see this message:

    HotSync operation started for Steve on 01/31/05 14:21:23

    OK Quick Install
    OK Adobe Reader
    OK Calendar Events
    Protocol Error: Handheld canceled synchronization. (4405)

    HotSync operation completed on 01/31/05 14:21:36

    3. In the Hotsync Log on my handheld I see the following:

    HotSync operation was terminated. Some of your data was NOT backed up. Out of storage space during update of database NSCalSetupEvntsDB - aborting sync.

    4. Checking the Palm memory shows 12M free memory out of 23M.

    5. Some calendar items have synced to my palm, in some cases twice.

    6. I have NCSetup configured to pull from one month in the past to one month in the future.

    7. "Hotsync Events" and "Hotsync Tasks" are both unchecked.

    8. Help!

    Thanks,
    Steve
    You might try this link, it is a different conduit that runs on the desktop. Please let me know if you got it to work!
    http://jeffcoweb.jeffco.k12.co.us/se...calendar_sync/

    Frank
  4. #4  
    There seems to be a workaround!
    Perform your sync using the IR instead of the cable.
    Apparently Palm did change the block format for the cable but not for IR.

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