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  1. F1Turbo's Avatar
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       #1  
    I thought I saw a thread on this earlier, but can't locate it. I apologize if this is duplicative.

    I dropped my 650 on my tile floor last night and broke the screen (almost caught it, final height it fell was about 2 feet) and may need to send it in for replacement or repair.

    Is there a way to do a secure delete with the nonvolatile RAM?
  2. #2  
    A hard reset would do the job. Look at the manual, but hit reset while you have the red off button pressed. release the reset button while you continue to hold the red button down. Don't release red button until you see the silver palm screen. Then it will say press 'up' to delete all data. Your done.
  3. F1Turbo's Avatar
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       #3  
    There's no way anyone can recover the data after a hard reset?
  4. #4  
    No. The nonvolatile ram is a benefit if you let your battery drain down to zero, your info is still there. Once a hard reset is performed on a Palm, it is gone.
  5. F1Turbo's Avatar
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       #5  
    Thanks--that makes me feel better if I have to send it back in.
  6. ERicJ's Avatar
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    #6  
    Quote Originally Posted by F1Turbo
    There's no way anyone can recover the data after a hard reset?
    Well... maybe. Check out this thread.
  7. F1Turbo's Avatar
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       #7  
    Eric,

    Thanks, that's the thread I was trying to find.
  8. F1Turbo's Avatar
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       #8  
    After reading that, I think the best thing for me to do is to change all my critical passwords before handing over the 650.

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