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  1.    #121  
    Hi all,

    Just posted a new beta - 6.50 (b022) - at www.shsh.com/beta

    Added an option for auto-redial on TIMEOUT - for Sprint devices that do not detect BUSY...

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  2. #122  
    Shimon

    Using the latest beta 6.5 (b022) takephone according to ##377 has been the reason for the last 3 soft resets. This has happened with T 650 sitting idle, just started a soft reset while it was laying on a table!!!

    Sorry I don't have anymore information, but have turned TakePhone off, using "Phone" in the HELPER menu, until it is corrected
  3.    #123  
    Quote Originally Posted by sleibow
    Shimon

    Using the latest beta 6.5 (b022) takephone according to ##377 has been the reason for the last 3 soft resets. This has happened with T 650 sitting idle, just started a soft reset while it was laying on a table!!!

    Sorry I don't have anymore information, but have turned TakePhone off, using "Phone" in the HELPER menu, until it is corrected
    Hi,

    What is the HELPER menu ? of what application ?

    And with regards to when/why the resets - could it be an incoming call/sms ?

    Are you using any background apps, like Chatter, Email clients, utilities like CallFilter, TreoGuard, etc. ?
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  4. #124  
    Quote Originally Posted by TAKEphONE
    Hi,

    What is the HELPER menu ? of what application ?

    And with regards to when/why the resets - could it be an incoming call/sms ?

    Are you using any background apps, like Chatter, Email clients, utilities like CallFilter, TreoGuard, etc. ?
    What is the HELPER menu ? of what application ?

    sorry, I run Takephone from 2day, I was referring to the Helpers menu from within 2day preferences

    And with regards to when/why the resets - could it be an incoming call/sms ?

    twice it reset during an incoming phone, once as I stated the phone ws just sitting on the table

    Are you using any background apps, like Chatter, Email clients, utilities like CallFilter, TreoGuard, etc. ?

    yes, SnapperMail
  5.    #125  
    Quote Originally Posted by sleibow
    What is the HELPER menu ? of what application ?

    sorry, I run Takephone from 2day, I was referring to the Helpers menu from within 2day preferences

    And with regards to when/why the resets - could it be an incoming call/sms ?

    twice it reset during an incoming phone, once as I stated the phone ws just sitting on the table

    Are you using any background apps, like Chatter, Email clients, utilities like CallFilter, TreoGuard, etc. ?

    yes, SnapperMail
    Hi,

    If you will - let's try some debugging:

    1. When those resets occured - were you inside TAKEphONE or 2day ?

    2. To eliminate TAKEphONE - please tell me what options you have set for "Return after calls", "Handle/show voicemail", "Do pauses", "Show roaming", and "Auto-redial" in TAKEphONE's "PalmOne Treo" preferences page ?

    3. Please disable all those, and see if the resets continue.

    4. Once you disabled those, and still have crashes (try for a few days): Are you using SnapperMail to check emails in the background ?
    If so - would you disable it for a while ?

    My POV:
    - I dont think the 2day option is relevant - it just tells 2day what app to use for OUTGOING calls - no background stuff.
    - Not sure TAKEphONE is to blame, either - since this stuff is pretty tested.
    - Only suspect - the auto-redial handling code (new). This is why I asked you to disable it in item 3.
    - It might be SnapperMail after all, since it works in the background. I seem to remember that background apps do not show up at the #3777 code...

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  6. #126  
    1. When those resets occured - were you inside TAKEphONE or 2day ?

    NO

    2. To eliminate TAKEphONE - please tell me what options you have set for "Return after calls", "Handle/show voicemail", "Do pauses", "Show roaming", and "Auto-redial" in TAKEphONE's "PalmOne Treo" preferences page ?

    A. DO NOT RETURN AFTER CALLS
    B. VOICEMAIL - SHOW INDICATOR ONLY
    C. DO PAUSES checked
    D. SHOW RAOMING unchecked
    e. REDIAL none

    Have now disabled all of the above and will observe for the nest couple of days and report back
  7. #127  
    Hi Shimon
    I've trying out build 26 on my T600 and the phone's reset twice when I've received a voicemail (vibrate is on), I remeber this was an issue on Takephone 6 but I cna't remember if it was resolved (the workaround was to have Takephone voicemail).
  8.    #128  
    Quote Originally Posted by Expat
    Hi Shimon
    I've trying out build 26 on my T600 and the phone's reset twice when I've received a voicemail (vibrate is on), I remeber this was an issue on Takephone 6 but I cna't remember if it was resolved (the workaround was to have Takephone voicemail).
    Hi,

    Sorry to hear that.
    Can you supply more details:
    1. How do you have TAKEphONE configured at the "PalmOne Treo preferences" ?
    2. At what stage did it reset ? Did you see the notification message ?

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  9. #129  
    First off, thanks for the continued support of this great program. I've used it for a couple of years, from my 7135, to my current 650.

    With the 650, the Speed Dial ordering is way off. There are two rows of 7 entries per page on the built in dialer/launcher. Takephone orders rows 1-5 of column 1, then rows 1-5 of column 2. On page 2 in TakePhone, you get rows 6 and 7 of built-in column 1, and then carry down to rows 1-3 of column one on page 2 of the built in launcher. And so on. It makes it very hard to organize them if you use both launchers.
  10. #130  
    Quote Originally Posted by TAKEphONE
    Hi,

    Sorry to hear that.
    Can you supply more details:
    1. How do you have TAKEphONE configured at the "PalmOne Treo preferences" ?

    Thanks.
    Use built in speed dial data
    SMS new SMS to: pick from list
    Return after ALL calls
    Voicemail - Show & Handle
    Do Pauses
    Auto Redial on busy
    Time between retries: 5 sec
    No. of reties: 3

    2. At what stage did it reset ? Did you see the notification message ?
    I think it was when it received the voicemail notification but I'm not sure as I was using the phone at the time, it then reset again but again I didn't see the screen as I was still using it.
  11. #131  
    Couple bugs; when I open a contact the office field os witched with home. I'll have 3235551212 in "home" in the main phone app, then when I view the contact in takephone, it's in "office". This may be for addresses too. And when I'm in the find screen with the onscreen keypad enabled, it looks juts like the dialpad (with numbers & letters) in the dial/create screen. I saw on previous versions that the keys are supposed to be letters only, no? I think it was this way when I first installed but when I disabled & reenabled this feature it got whacked.
  12. #132  
    Is there a way to stop returning to TakePhone after you hang up a 2nd call? What happens to me all the time is I hit the phone button to return to the dialer so I can hang up and the phone locks up. I have to reset. If the 2nd or 3rd calls would just stay in the dialer then the lock up would be avoided.

    Derek
  13. #133  
    not sure if this was addressed or not.. but when you are in create/dial mode (last tab on the left).. and in one of the Name fields, if you press any button on the screen to type a name, it is not capitalized. but when you type any button on the keyboard to enter the name, the first letter is always capitalized.

    what do you guys think about always having it capitalize first letter?
  14.    #134  
    Quote Originally Posted by Megibow
    First off, thanks for the continued support of this great program. I've used it for a couple of years, from my 7135, to my current 650.

    With the 650, the Speed Dial ordering is way off. There are two rows of 7 entries per page on the built in dialer/launcher. Takephone orders rows 1-5 of column 1, then rows 1-5 of column 2. On page 2 in TakePhone, you get rows 6 and 7 of built-in column 1, and then carry down to rows 1-3 of column one on page 2 of the built in launcher. And so on. It makes it very hard to organize them if you use both launchers.
    Hi,

    That's because TAKEphONE shows 10 entries with more data.
    To show 14 entries will require showing less data.

    I will consider making this an option, but not sure...

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  15.    #135  
    Quote Originally Posted by Expat
    Use built in speed dial data
    SMS new SMS to: pick from list
    Return after ALL calls
    Voicemail - Show & Handle
    Do Pauses
    Auto Redial on busy
    Time between retries: 5 sec
    No. of reties: 3

    2. At what stage did it reset ? Did you see the notification message ?
    I think it was when it received the voicemail notification but I'm not sure as I was using the phone at the time, it then reset again but again I didn't see the screen as I was still using it.
    Hi,

    You mean in both cases this happened when you get a voicemail notification WHILE ON A CALL ?!?!
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  16.    #136  
    Quote Originally Posted by treoneo
    Couple bugs; when I open a contact the office field os witched with home. I'll have 3235551212 in "home" in the main phone app, then when I view the contact in takephone, it's in "office". This may be for addresses too. And when I'm in the find screen with the onscreen keypad enabled, it looks juts like the dialpad (with numbers & letters) in the dial/create screen. I saw on previous versions that the keys are supposed to be letters only, no? I think it was this way when I first installed but when I disabled & reenabled this feature it got whacked.
    Hi,

    1. Can you details how that record looks - order and name of fields ?

    2. Go to "Display" preferences page, and change the font setting near "ABC".

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  17.    #137  
    Quote Originally Posted by computerfixitguy
    Is there a way to stop returning to TakePhone after you hang up a 2nd call? What happens to me all the time is I hit the phone button to return to the dialer so I can hang up and the phone locks up. I have to reset. If the 2nd or 3rd calls would just stay in the dialer then the lock up would be avoided.

    Derek
    Hi,

    Not sure I understand - can you detail the steps to recreate ?

    Thanks
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  18.    #138  
    Quote Originally Posted by skel924
    not sure if this was addressed or not.. but when you are in create/dial mode (last tab on the left).. and in one of the Name fields, if you press any button on the screen to type a name, it is not capitalized. but when you type any button on the keyboard to enter the name, the first letter is always capitalized.

    what do you guys think about always having it capitalize first letter?
    Hi,

    Will try to fix this.

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  19. #139  
    Quote Originally Posted by TAKEphONE
    Hi,

    That's because TAKEphONE shows 10 entries with more data.
    To show 14 entries will require showing less data.

    I will consider making this an option, but not sure...

    Thanks !
    An easy solution, and one acceptable to at least me, would be an option to only take the first 5 entries on each page (ignore the 6th and 7th rows). Then you can arrange them for viewing with either the built-in launcher or Takephone and they all appear in the same place on the same page.
  20.    #140  
    Quote Originally Posted by Megibow
    An easy solution, and one acceptable to at least me, would be an option to only take the first 5 entries on each page (ignore the 6th and 7th rows). Then you can arrange them for viewing with either the built-in launcher or Takephone and they all appear in the same place on the same page.
    Not sure I understand what you mean - where would that option take place ?
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
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