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  1.    #301  
    Quote Originally Posted by MFB
    Hi Shimon,

    Better check on how return after all calls work. I had a slowdown today after a call (when it didnt return to TakePhone when it should have). All is well again after a reset but there are a few times that calls do not return to takephone. This happened even with the "allow..." feature disabled.
    What other apps like Butler, VolumeCare, ProfileCare, ...
    do you have ?
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  2. #302  
    Quote Originally Posted by TAKEphONE
    What other apps like Butler, VolumeCare, ProfileCare, ...
    do you have ?
    Shimon,

    Do you use Alarms to trigger the return to TakePhone? If so, then the VC/PC feature to disable alarms during calls might be blocking your alarms.

    Jeff
  3.    #303  
    Quote Originally Posted by jeffgibson
    Shimon,

    Do you use Alarms to trigger the return to TakePhone? If so, then the VC/PC feature to disable alarms during calls might be blocking your alarms.

    Jeff
    Hi,

    YES - when using the "Allow Add New Contact" option, and/or the "auto-redial on busy".

    Those are alarms without dialogs...

    Can you perhaps add an exception to your products not to disable alarms for TAKEphONE ?

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  4. #304  
    Quote Originally Posted by TAKEphONE
    Hi,

    YES - when using the "Allow Add New Contact" option, and/or the "auto-redial on busy".

    Those are alarms without dialogs...

    Can you perhaps add an exception to your products not to disable alarms for TAKEphONE ?

    Thanks.
    I use the system API call to stop alarms. This is a binary operation - on or off. Lets talk to see how we can solve this together. I need to know when and how to detect TAKEphONE's need to react to an alarm. Perhaps you could even trigger this need to VoluemCare with a notification?

    Jeff
  5.    #305  
    Quote Originally Posted by jeffgibson
    I use the system API call to stop alarms. This is a binary operation - on or off. Lets talk to see how we can solve this together. I need to know when and how to detect TAKEphONE's need to react to an alarm. Perhaps you could even trigger this need to VoluemCare with a notification?

    Jeff
    Hi,

    What function do you call ?

    For the "Allow Add New Contact" and "Redial after busy" I need the alarms only at the "call ended" notification, and I guess my calls fail when you get the notification AFTER I do (guessing you enable the alarms when YOU get that notification). In this case, I guess nothing wrong will happen if I call the function to re-enable alarms myself in the notification (right before you do in yours) - right ?

    Problem will be I have a specific use for alarms WITHIN a call - when people use TAKEphONE to call IVRs/Call-Cards that dont detect answer - I "emulate" answer 10 seconds after calling. Let's see we can solve this together ?

    Thanks !
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  6. #306  
    Quote Originally Posted by TAKEphONE
    Hi,

    What function do you call ?

    For the "Allow Add New Contact" and "Redial after busy" I need the alarms only at the "call ended" notification, and I guess my calls fail when you get the notification AFTER I do (guessing you enable the alarms when YOU get that notification). In this case, I guess nothing wrong will happen if I call the function to re-enable alarms myself in the notification (right before you do in yours) - right ?

    Problem will be I have a specific use for alarms WITHIN a call - when people use TAKEphONE to call IVRs/Call-Cards that dont detect answer - I "emulate" answer 10 seconds after calling. Let's see we can solve this together ?

    Thanks !
    Absolutely. The best way is for you to send me a notification and I will turn off the alarm stop when you need to make an alarm call. I am wondering what people are doing that have this option enabled in Phone Technician or TreoGuard? They use the same function call that VolumeCare uses.

    Jeff
  7.    #307  
    Quote Originally Posted by jeffgibson
    Absolutely. The best way is for you to send me a notification and I will turn off the alarm stop when you need to make an alarm call. I am wondering what people are doing that have this option enabled in Phone Technician or TreoGuard? They use the same function call that VolumeCare uses.

    Jeff
    Hi,

    I guess this will not work for them, either...

    Regarding the notification thing - this may not be good in the latter case, as I need the alarm ON right from the start of the call (thus making the option in your app redundant...).

    Cant we work out a mechanism to allow my app to use "silent" alarms ?
    What function is it your app is using to mute all alarms ?
    Or is it a notification ?

    I dont mind continuing this over email, if you prefer.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  8. #308  
    Subject: Treo650 Keys "a" & "b".

    I have just installed Takephone and it looks very promising application. Going through this forum and amount of support provided I understand the source of wealth of features this application has.

    I have a Treo 650 and have installed the latest patch provided by Palm(One) to fix the memory issue. During my usage of the application I was unable to use the "a" and "b" buttons correctly. I search the forum for similar cases but couldn't really find similar issue.

    What I have is a strange behaviour when pressing the "a" or "b" buttons on my Treo650. The Find function doesn't seem to recognize any match with the lower case "a", when using the Shift key the hits show up but no further "a"s or "b"s can be used, capitalized or small characters. It seems that those two characters are including in the search automatically, for example; pressing "m" then "r" would show Markus in the Find hits.

    Is this a bug or is it something I missed?. Thanks in advance for your support.
  9. #309  
    Attas,

    You must be doing something wrong... I have been using Takephone for a while. "a" and "b" work fine.

    Make sure you are using the beta version with the Treo 650. I think it has a lot of fixes.

    www.shsh.com/beta

    Also, make sure in Find options..you have "Fields", Last, First, Company , only selected...
  10.    #310  
    Hi,

    Do you have any foreign language support ?
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  11. #311  
    Quote Originally Posted by TAKEphONE
    Hi,

    Do you have any foreign language support ?


    Actually, I have Arabic language support installed. Its the one that comes bundled with the Treo 650s coming to Middle East. The product is called APOS v5 from Informobility (http://www.informobility.com), it is normally activated using a check box in the application it self, this allows displaying of Arabic characters, while Arabic keyboard is toggoled on or off using Function+Space.

    After reading your reply, I swiched off the Arabic support and that fixed the issue.

    Its strange that when Arabic support is swiched on, English characters displayed when typing using the English keybroad mode looks the same as when Arabic support is switched off. Takephone Find was the first application that handled both modes differently. I also wonder why only keys "a" & "b" that act differently.

    Also, I tested the part related to the automatic inseartion of character "a" mention in my original post where an entry of "m" + "r" would include hit names like "Markus" and found that this doesn't work if Arabic support was switched off where I have to enter "m"+"a"+"r".

    Thanks again for your help and I wish that Takephone would also consider a fix to this issue in coordination with Informobility.
  12. #312  
    I am trying out TakePhone and it appears that there is a limit on the number of extra characters it can dial when doing a speed dial. I have 31 characters to dial after the number connects. However, it appears that it stops sending any more numbers after the 27th character. The normal phone application doesn’t appear to have this limit. Thought you might want to know.

    Other than that, this seems like a pretty cool application.

    - B.
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  13.    #313  
    Quote Originally Posted by Attas
    Actually, I have Arabic language support installed. Its the one that comes bundled with the Treo 650s coming to Middle East. The product is called APOS v5 from Informobility (http://www.informobility.com), it is normally activated using a check box in the application it self, this allows displaying of Arabic characters, while Arabic keyboard is toggoled on or off using Function+Space.

    After reading your reply, I swiched off the Arabic support and that fixed the issue.

    Its strange that when Arabic support is swiched on, English characters displayed when typing using the English keybroad mode looks the same as when Arabic support is switched off. Takephone Find was the first application that handled both modes differently. I also wonder why only keys "a" & "b" that act differently.

    Also, I tested the part related to the automatic inseartion of character "a" mention in my original post where an entry of "m" + "r" would include hit names like "Markus" and found that this doesn't work if Arabic support was switched off where I have to enter "m"+"a"+"r".

    Thanks again for your help and I wish that Takephone would also consider a fix to this issue in coordination with Informobility.
    Hi,

    would you help me test something ?

    1. Install the attached utility.
    2. With Arabic support ENABLED, run KeyTest, tap the "Keys ON" button on right. Then press a+b and let me know what you see displayed on screen.
    3. Then disable Arabic support, and do this again.

    Thanks !
    Attached Files Attached Files
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  14.    #314  
    Quote Originally Posted by Brilovett
    I am trying out TakePhone and it appears that there is a limit on the number of extra characters it can dial when doing a speed dial. I have 31 characters to dial after the number connects. However, it appears that it stops sending any more numbers after the 27th character. The normal phone application doesn’t appear to have this limit. Thought you might want to know.

    Other than that, this seems like a pretty cool application.

    - B.
    Hi,

    I will check this out.
    How long is the number BEFORE the first pause ?
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  15. #315  
    Regarding how long before the first pause, I put the comma right after the phone number, and then I put another comma right after the 20th character. There are 11 characters after the second pause (making the total length 31 characters, excluding the commas). Hope that helps.

    - B.

    Clarification: Let me make this clearer - the number is (xxx) xxx-xxxx before the first comma (so effectively 14 characters if you count the parentheses, the space, and the dash).
    Last edited by Brilovett; 09/11/2005 at 12:36 AM. Reason: Clarification
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    www.loveisearned.com<O</O
    Instant Messenger:<O</O
    AOL: brilovett, MSN: blovett@chicagogsb.edu, Yahoo: bm_lovett
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  16.    #316  
    Quote Originally Posted by Brilovett
    Regarding how long before the first pause, I put the comma right after the phone number, and then I put another comma right after the 20th character. There are 11 characters after the second pause (making the total length 31 characters, excluding the commas). Hope that helps.

    - B.

    Clarification: Let me make this clearer - the number is (xxx) xxx-xxxx before the first comma (so effectively 14 characters if you count the parentheses, the space, and the dash).
    So the number youre dialing is like:
    "(212) 333-4444,12345678901234567890,12345678901" ?

    How can you tell it stops at the 27h digit ?

    Can you try replacing the commas with "hard" pauses - 'X' ?

    Thanks.
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  17. #317  
    Quote Originally Posted by TAKEphONE
    Hi,

    would you help me test something ?

    1. Install the attached utility.
    2. With Arabic support ENABLED, run KeyTest, tap the "Keys ON" button on right. Then press a+b and let me know what you see displayed on screen.
    3. Then disable Arabic support, and do this again.

    Thanks !

    Hello,


    "a" => 61,61,800
    "b" => 62,62,800
    "c" => 63,63,800

    Same above values were generated in both modes.

    To be more sure, I re-tested Takephone along with obtaining the values from TestKey in each mode, Takephone still has the same issue exists while TestKey displays the same values above.


    Thanks.
  18.    #318  
    Quote Originally Posted by Attas
    Hello,


    "a" => 61,61,800
    "b" => 62,62,800
    "c" => 63,63,800

    Same above values were generated in both modes.

    To be more sure, I re-tested Takephone along with obtaining the values from TestKey in each mode, Takephone still has the same issue exists while TestKey displays the same values above.


    Thanks.

    Could you try 'M' and 'R' (with Arabic support on) ?

    I would approach Informobility, but I suggest you do, too, since I am not sure if they would reponse to my query alone (although we do have peace between our countries, I am not sure of the rules about cooperating...)
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com
  19. #319  
    Quote Originally Posted by TAKEphONE
    So the number youre dialing is like:
    "(212) 333-4444,12345678901234567890,12345678901" ?

    How can you tell it stops at the 27h digit ?

    Can you try replacing the commas with "hard" pauses - 'X' ?

    Thanks.
    Yes, that's correct - the sequence looks like this: (xxx) xxx-xxxx,xxxxxxx#xxxxxxxx#xxx,xxxxxxxxxx#. I can tell it stops at the 27th digit for 2 reasons: 1) because I counted the DTMF after the phone number connected, and; 2) after the second comma, there is a pause and I counted how many characters are sent after the second pause.

    The hard pause didn't make any difference - I tried that too.

    Best.

    - B.
    ------------------------------------------------------------------------------------------------
    www.loveisearned.com<O</O
    Instant Messenger:<O</O
    AOL: brilovett, MSN: blovett@chicagogsb.edu, Yahoo: bm_lovett
    ------------------------------------------------------------------------------------------------
  20.    #320  
    Quote Originally Posted by Brilovett
    Yes, that's correct - the sequence looks like this: (xxx) xxx-xxxx,xxxxxxx#xxxxxxxx#xxx,xxxxxxxxxx#. I can tell it stops at the 27th digit for 2 reasons: 1) because I counted the DTMF after the phone number connected, and; 2) after the second comma, there is a pause and I counted how many characters are sent after the second pause.

    The hard pause didn't make any difference - I tried that too.

    Best.

    - B.
    Hi,

    Just tried that, and it weems to work ok here...
    What version of TAKEphONE are you using ?
    The latest is 6.50 (081) at www.shsh.com/beta
    Shimon Shnitzer
    Maker of TAKEphONE, 2day, 4cast, 2dial & CallCards -
    "Take telephony into your Palm"
    Web: http://www.shsh.com/products
    Blog: http://www.shsh.com/wordpress
    eMail: contact@shsh.com

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