IMO I think PalmOne took a step back in the Favorites functionality when they took away the ability to add a pic to a speed dial number. I used to have a specific pic assigned to different numbers for a person and, unless I am wrong, I do not see this ability anymore b/c it just uses the pic from the contacts. I know this isn't a big issue compared to the memory problem and the sluggish phone response time but it is annoying when you have something working right, again IMO, and you take away the functionality. Also, when someone calls, the pic comes up very small where as it used to take up the whole screen. I liked that too.