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  1.    #1  
    My roommate messed up the CD-ROM that came with Treo 650. (scratches all over!!) And now my CD-ROM drive can't read it, and I can't install Doc to Go or other softwares. Is there anyway to get this CD-ROM? Should I contact Sprint or palmOne for a replacement? Thanks for your input.
  2. #2  
    Quote Originally Posted by coelacanth
    Should I contact Sprint or palmOne for a replacement?
    One or the other should be able to help.
    .
    .....
    MarkEagle
    .....<a href="http://discussion.treocentral.com/tcforum/index.php?s=">TreoCentral</a> | <a href="http://discussion.visorcentral.com/vcforum/index.php?s=">VisorCentral</a> Forum Moderator - Forum Guidelines
    .....Sprint PCS Treo 650
    .....God bless America, my home sweet home...
  3.    #3  
    I called sprint, but they said they don't carry replacement CD-ROMs. I was told to try local sprint stores or palmOne web site. I don't think Sprint store has one. And palmOne support page is keeping saying contact Sprint for support. I don't know what to do..
    Last edited by coelacanth; 12/05/2004 at 03:54 PM.
  4.    #4  
    Anybody think it's gonna be illegal if I ask somebody to send me the files on the CD-ROM even though I have treo650 and rights to use those softwares on that CD-ROM?
    I can read tetris but not Doc to Go. I already installed doc to go software on my Mac, but I had to hard reset my treo and I didn't keep doc to go backup... ahhhh.
  5. #5  
    Quote Originally Posted by coelacanth
    I already installed doc to go software on my Mac, but I had to hard reset my treo and I didn't keep doc to go backup...
    There's an option in the Tools menu of the DTG desktop app to Re-Install Handeheld Applications.
    .
    .....
    MarkEagle
    .....<a href="http://discussion.treocentral.com/tcforum/index.php?s=">TreoCentral</a> | <a href="http://discussion.visorcentral.com/vcforum/index.php?s=">VisorCentral</a> Forum Moderator - Forum Guidelines
    .....Sprint PCS Treo 650
    .....God bless America, my home sweet home...
  6.    #6  
    Quote Originally Posted by MarkEagle
    There's an option in the Tools menu of the DTG desktop app to Re-Install Handeheld Applications.
    MarkEagle, thank you so much for your help! Finally I got the DTG back on my treo. My next concern is about DYG desktop app. Does anybody who's using Mac OS X know if you can backup the desktop software by copying the app file only, and it's gonna work fine when you restore the app file in case you have to restore the computer? Maybe I should ask DataViz support about this. I could move games from the CD-ROM but DTG file is dead. I can't read that part of the CD. It's so sad..
  7. #7  
    If you register DTG at DataViz, there's an upgrade to v7.002 available that I believe is a FULL install file set. That should take care of not having the CD.

    I'd also try contacting P1 support for a replacement. Or, take your bad CD with you to a Sprint store and see what they can do.
    .
    .....
    MarkEagle
    .....<a href="http://discussion.treocentral.com/tcforum/index.php?s=">TreoCentral</a> | <a href="http://discussion.visorcentral.com/vcforum/index.php?s=">VisorCentral</a> Forum Moderator - Forum Guidelines
    .....Sprint PCS Treo 650
    .....God bless America, my home sweet home...
  8.    #8  
    MarkEagle,

    Thanks again for the info. I registered and downloaded the update and it was a full install file set. I'll try to ask P1 to get the replacement later.
  9. #9  
    Quote Originally Posted by coelacanth
    My roommate messed up the CD-ROM that came with Treo 650. (scratches all over!!) And now my CD-ROM drive can't read it, and I can't install Doc to Go or other softwares. Is there anyway to get this CD-ROM? Should I contact Sprint or palmOne for a replacement? Thanks for your input.
    If the CD-Rom is in reasonable condition you can try this software to recover files in it. I have personally tried this software and found to be very good at recovering files.

    Here is the link..
    http://www.jufsoft.com/badcopy/

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