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  1.    #1  
    For some reason, the LOOKUP feature isn't working properly when I compose emails. Specifically, when I tell the program to look at PALM ADDRESS BOOK, I get an error message saying the contacts don't exist. Yet I have over 1000 contacts in my contacts file. Sprint Support told me to reinstall the software, which I did on both the 650 and the desktop, but it didn't fix the problem. Anyone else having this problem on the 650 or have any suggestions how to fix it?
  2. #2  
    Search only by last name, and make sure it is exact. Does it still not work?
    [moved]
  3.    #3  
    Quote Originally Posted by KRamsauer
    Search only by last name, and make sure it is exact. Does it still not work?
    [moved]
    tried that; doesn't work. anyway, what would be the point of typing in an entire last name on a lookup? Ideally, you should only have to type a few letters and a whole list of contacts should come up very quickly (as in Versamail). any other ideas?

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