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  1.    #1  
    I just got off the phone with Frank at Sprint PCS and ordered the 650. The whole transaction was surprisingly frictionless. He actually knew the phone I was talking about and said yes when I asked if it was actually shipping.

    He'll be calling back later today with a confirmation number. I remain skeptical until I get a tracking number, but at least the wheels are in motion.
  2. cue79's Avatar
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    #2  
    Telesales / Customer Service / Business? I remeber the last time we all went through this (waiting on my promotional one, but for everyone else). Please let us know how you ordered it (what phone number) and what if anything special you had to say to get it placed.
  3.    #3  
    I suppose it was Telesales. It wasn't Business. The number is 888.253.1315. I didn't have to say anything special at all. I just asked if the Treo 650 was available for order, and he very nonchalantly said yes. He correctly described it as "this new, Bluetooth, Palm organizer phone," so I didn't have to worry about him confusing it with the 600. Of course, in my bemuzement that I could actually order the phone, I forgot to ask what the final charge was. But I'll get that info when he calls back.
  4. #4  
    Quote Originally Posted by Gameboy70
    I just got off the phone with Frank at Sprint PCS and ordered the 650. The whole transaction was surprisingly frictionless. He actually knew the phone I was talking about and said yes when I asked if it was actually shipping.

    He'll be calling back later today with a confirmation number. I remain skeptical until I get a tracking number, but at least the wheels are in motion.
    It is "available" when a responsible merchant will offer it at a fixed price and scheduled delivery, not simply accept an order. Sprint certainly qualifies as a responsible merchant. "Actually shipping," without a date or a confirmation number, is close but no cigar. (I have gotten call backs from T-Mo but never one from Sprint.) Are you prepared to tell us what price they offered? Please keep us posted.
  5. #5  
    I just spoke with someone from Telesales (888-253-1315)... and the 650 was not even in her phone list to order.

    She said, all I can see is it's "Coming soon"

    Just goes to show you, it all depends on who you talk to... makes me think though... Gameboy, you might be waiting..............
    <br><a href="http://www.theused.net/"><img src="http://www.theused.net/images/buddyIcons/buddy_used_02.gif"></a><br><br>Forever in search of the next best thing... is that the 700w?
  6. Fittske's Avatar
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    #6  
    Sounds like another paper order to me. No telling whe they will call you
    "When Palm announced today that its new smartphone would run an operating system from Microsoft, it was the equivalent of Coca-Cola agreeing to fill its bottles with Pepsi." ~David M. Ewalt, Forbes Magazine
    ----------------------------------------------------
    My Phone history.....
  7. #7  
    Just called this number to inquire about upgrading my T600 to the T650...(I spoke to Marcus) and to no surprise....he said, "if it isn't on the website, then it isn't available." He then asked me to hold while he spoke to a manager in the Telesales group...who told him "that the T650 (with and w/out a camera) are due out sometime this week, but they do not have any available in the system as of today."

    Then...he went on to tell me that the Telesales guy referred me to www.phonescoop.com .... huh? I said what is that...he told me it is a website (duh)that will give me the "latest" info about phone availability. The saga continues!
  8. #8  
    Quote Originally Posted by crawform
    Just called this number to inquire about upgrading my T600 to the T650...(I spoke to Marcus) and to no surprise....he said, "if it isn't on the website, then it isn't available." He then asked me to hold while he spoke to a manager in the Telesales group...who told him "that the T650 (with and w/out a camera) are due out sometime this week, but they do not have any available in the system as of today."
    Ditto. Though the lady I spoke with said that it might even be later today because she had in her memos an availability of the "week of November 11th". But no promises she said.
  9. #9  
    called sprint and it has been postponed again!!!! Now saying a few more days, to the end of the month.
  10.    #10  
    Sounds like another paper order to me. No telling whe they will call you

    He said, "Later today." I'll keep everyone posted. I personally don't consider the case closed until I get a tracking number, not just a confirmation number. But, in the words of one of my favorite soul hits from the seveties, "I've got work to do." So I'll post later this afternoon.
  11. #11  
    I got the "Coming Soon" story too.
  12. #12  
    I called a few times today also. They said defintly not today Should be this week from what they know.
  13. #13  
    Quote Originally Posted by rottie2005
    called sprint and it has been postponed again!!!! Now saying a few more days, to the end of the month.

    SV - can I leave a response to this in your capable hands?
    ELR
    >> Drop by! <<

    Avatar courtesy of ButtUglyJeff!
  14. #14  
    Quote Originally Posted by Otter Emperor
    SV - can I leave a response to this in your capable hands?
    February.
  15. #15  
    SV right on the money. LMAO Feburary
    When the dark clouds gather on the horizon, when thunder and lightning fills the sky, When fate is but a glint in the eye of a fallen Rattler, And hopes are lost friends, When the sinew of the chest grows weary from those hard-charging linebackers, And the muscles in the legs grow tired from those hard-charging running backs ... You must remember that the Rattlers will... Strike, Strike, and Strike again.
  16. #16  
    Besides, I got the same run around last week. I posted in another thread that the CSR was totally off base, and ended up retracting the fact that on Nov 7th or so she would next day ship my new treo 650.
    When the dark clouds gather on the horizon, when thunder and lightning fills the sky, When fate is but a glint in the eye of a fallen Rattler, And hopes are lost friends, When the sinew of the chest grows weary from those hard-charging linebackers, And the muscles in the legs grow tired from those hard-charging running backs ... You must remember that the Rattlers will... Strike, Strike, and Strike again.
  17. #17  
    Quote Originally Posted by SeldomVisitor
    February.
    SV, always the optimist.
  18. #18  
    I also called telesales earlier today, and I was told "definitely" later this week. But we all know what "definitely" means in Sprint language.
  19. #19  
    Telephone salespeople are literally the last to find out. People in the forum will know before they do.
  20. #20  
    Quote Originally Posted by Treo_Addict_Tex
    Telephone salespeople are literally the last to find out. People in the forum will know before they do.
    Thats funny! You say this like you mean it.

    ah....And exactly WHAT is it that people in this forum know? That its coming out last friday all the way up to February..... and every day in between.
    ELR
    >> Drop by! <<

    Avatar courtesy of ButtUglyJeff!
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