Page 1 of 2 12 LastLast
Results 1 to 20 of 22
  1.    #1  
    I have been running Chatter on my VZW Treo with NA MOU Off Peak over the weekend. I used Call History Pro (part of PhoneToolsPro) to get an idea of data usage. Here is a sample of my log:

    1:30 p 00:00
    1:27 p 02:14
    1:25 p 01:59
    1:23 p 01:58
    1:20 p 02:13
    1:18 p 02:13
    1:16 p 01:58

    This goes on for hours, so it is easy to see how one could burn up a lot of minutes with this program. Over the last several days, I used 2154k of data (the 5mb VZW data plan will not go far!)

    One question: How is Verizon counting these minutes? On 9/5, I had 159 Off Peak Minutes. On 9/6, I had 181 Off Peak Minutes (using #646). But according to Call Totals Pro (part of PhoneToolsPro), I used 312 data minutes with 36 calls. Does VZW only charge MOU when a certain amount of data is being transmitted or is #MIN wrong?

    Bottom line: If you want to use Chatter in the Push mode (where really the phone must be polling the IMAP server every 2-3 minutes), you better have an unlimited data plan or just use in during Off Peak times.

    http://www.palmgear.com/index.cfm?fu...=&prodID=53362
  2. Minsc's Avatar
    Posts
    967 Posts
    Global Posts
    974 Global Posts
    #2  
    Were you actually receiving (or sending) emails during those times? If not, you may want to look at the posts around here lately from VZW users who complain of their Treos connecting to the data service needlessly. From what it sounds like, this is a common problem for Verizon users - so in your case it may not be Chatter's fault at all.
  3. #3  
    It sounds like the online (push) mode isn't very compatible with Verizon (I created QSync to help Verizon folks out). In general, btw, I DON'T recommend Chatter Email for pay-as-you-go data users.

    Marc
  4. #4  
    FYI, I do not have Verizon, I have Sprint. I just tested the background notification (I know this is probably irrelevant) but I sent myself an email and it took exactly 16 seconds for my Chatter to notify me I had email. Awesome. And this is with the screen popup turned OFF and only the LED indicator turned on...
  5. #5  
    Perhaps a good contender for Offline disconnect... look in prefs. QSync at intervals should do the trick as well.
    <a href="http://www.atmasphere.net/wp"><img src="http://feeds.feedburner.com/AtmasphericEndeavors?format=sig" height="67" width="200" border="0"/></a>
  6. #6  
    I noticed the same thing. I have a unbranded GSM unit and it killed my battery. I have the Quicksync set to 30 minutes too.

    Derek
  7. #7  
    As a fair test, you should compare 2 logs-- one with chatter on (but not receiving mail) and one with it off (but data connection on). Vz has many data connections w/o Chatter running). I've found I have to turn data off when not in use to keep the battery charged all day (w/o an occasional "pick me up" charge mid-day).
  8. #8  
    computerfixitguy - If you're on a GSM Treo, you should be getting at LEAST 15-18 hours a day. If you're not, you should make me a log; something's definitely wrong.

    Marc
  9. #9  
    As for battery life I can go an entire weekend using the phone sparingly, so I cannot explain the sucking sound either. Since I use my phone so much and your product at this moment renders my Verichat useless maybe I will try again towards the end of October.

    I get AIM and Messenger alerts from my customers all day long. Maybe the problem was the argument between Chatter Mail and Verichat.

    I still believe you have a great app though. Your good. I have programming envy.

    Derek
  10. #10  
    What's the problem between Verichat and Chatter Email? I don't know of any conflicts...

    Marc
  11. #11  
    With b9 installed, Verichat won't connect its network. I tried reseting the connection via power up/ powerdown and reset with the same problem. Once I deleted b9 I was on my happy Verichat way. I have no way to tell who was doing what. The system did not lock up, I was just 'logged out of MSN' in the verichat program because it could not connect.

    After I deleted b9. Reset.. Deleted Chatterutils...reset...deleted chatter a68k something....verichat works.

    Tell me what I can do to test for certain conditions and I will. I was just hoping the conflict is because it is beta and it would naturally go away. Eventually I will end up buying chatter email. I just have a feeling.

    Derek
  12. #12  
    I can't imagine why Verichat would conflict. If it does, it's the only software out there that does! I'll get a copy and try it out (I think I'm a registered user).

    Marc
  13.    #13  
    Quote Originally Posted by Minsc
    Were you actually receiving (or sending) emails during those times? If not, you may want to look at the posts around here lately from VZW users who complain of their Treos connecting to the data service needlessly.
    I have TreoHelper and Battery Doctor, which takes care of the Verizon problem. The frequent connects only occur when Chatter is running. They stop when I quit Chatter.

    What is the definition of PUSH email? Is it when the Server notifies the Treo that there is mail or is it initiated by the Treo calling the Server (which doesn't sound like PUSH to me). How does the Blackberry and GoodLink do it?
  14. #14  
    Quote Originally Posted by drrjv
    I

    ...snip...

    What is the definition of PUSH email? Is it when the Server notifies the Treo that there is mail or is it initiated by the Treo calling the Server (which doesn't sound like PUSH to me). How does the Blackberry and GoodLink do it?
    true push is when the server notifies the treo that it has mail. this is what chatter does (or rather allows).
  15.    #15  
    Quote Originally Posted by jaytee
    true push is when the server notifies the treo that it has mail. this is what chatter does (or rather allows).
    My impression with Chatter is that it polls the Server, in my case every 2-3 minutes. I assume the 'idle' command allows Chatter to quickly determine if mail is available with a minimum amount of data. Thus, while Chatter acts like a PUSH client, it is really PULL (I have no idea if the Blackberry or GoodLink work in a similar fashion).

    PS: I have no idea what I am talking about. This is all conjecture on my part.
  16. #16  
    Quote Originally Posted by drrjv
    My impression with Chatter is that it polls the Server, in my case every 2-3 minutes. I assume the 'idle' command allows Chatter to quickly determine if mail is available with a minimum amount of data. Thus, while Chatter acts like a PUSH client, it is really PULL (I have no idea if the Blackberry or GoodLink work in a similar fashion).

    PS: I have no idea what I am talking about. This is all conjecture on my part.
    You'll need to get Marc to describe how Chatter works and uses the idle command that IMAP servers have, but it seems to push to me. If a folder is turned active in chatter (dark blue envelope icon) it receives every new message within seconds of when our imap server receives it. Blackberry's have software on the server or client that sends the message to the client as soon as it is received.
  17. #17  
    Chatter NEVER polls the server in "online" (push) mode. It is TRUE, 100% PUSH. A user can, however, choose to use it "offline", in which case it sync's when asked, rather than having changes pushed it ot.
  18. #18  
    Quote Originally Posted by mblank
    Chatter NEVER polls the server in "online" (push) mode. It is TRUE, 100% PUSH. A user can, however, choose to use it "offline", in which case it sync's when asked, rather than having changes pushed it ot.
    How does the server know "how" to communicate with the Treo? How does the Treo make sure it's connection is still active.

    All "Push" systems must use handshaking that originates from the client to the server to make sure the communication channels are open. How verbose is this handshaking? In otherwords how often does Chatter contact the server to say "I'm still here and this is how to contact me."
  19. #19  
    How does the server "know"? That's what the IMAP IDLE command does. Nothing magical about it. And Chatter will ping the server after about 10 minutes if there hasn't been any communication.

    Chatter initiates the connection, and maintains it if broken, but doesn't poll once a connection is made. The connection stays open, and the server initiates contact regarding new messages.

    Marc
  20. zoz
    zoz is offline
    zoz's Avatar
    Posts
    30 Posts
    Global Posts
    33 Global Posts
    #20  
    Forgive my ignorance, but it sounds like Chatter keeps your data connection 'connected' all day?

    Is that correct?

    If so, perhaps that is the reason that I've noticed battery issues (and some crashing) with Chatter active.

    Personally, I think Chatter is the best program to come out on the Treo... Period.. but I'm still experiencing some problems with it... (occasionally resets, and battery life issues.)

    I'm on Sprint by the way.
Page 1 of 2 12 LastLast

Posting Permissions