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  1.    #1  
    While in the "preferences" area on the T600, if I choose the general tab or even keygard menu, my treo goes straight to a soft reset and never gets me the opions to do anything?

    Thank for your help....any advise?
  2. #2  
    What does the #377 soft reset report tell you? Also what apps do you have installed?
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  3.    #3  
    Thanks for the advise. Checked ##377(which I didnt realize you could do) and found "keyboard" was causing the problem. Erased it and now my Treo seems to be working fine. Thanks....
  4. #4  
    Quote Originally Posted by gfunkmagic
    What does the #377 soft reset report tell you? Also what apps do you have installed?
    Do you type "#377" dial?
  5. #5  
    Quote Originally Posted by Advance The Man
    Do you type "#377" dial?
    Close, it's ##377 then dial. It'll show you the error log.
    Truth is good, knowledge is power and it's the second mouse who gets the cheese
  6. #6  
    Sorry for the basic question but where and when do you type ##377?
  7. #7  
    If you're Treo has been acting up ##377 (on Sprint) will give you an error log telling you what went wrong. To get to this screen, type ##377 and then "dial" (as if you're making a call). Hope this helps!
    Last edited by ivyrose; 07/20/2004 at 12:31 PM.
    Truth is good, knowledge is power and it's the second mouse who gets the cheese
  8. #8  
    On some providers, it's #*377 (like AT&T)
    Palm III > HS Visor > Treo 600 > Treo 650 > Treo 750 > Treo Pro > PrePlus GSM

    "95% of all software issues are due to USER ERROR."
  9. #9  
    Quote Originally Posted by scottymomo
    On some providers, it's #*377 (like AT&T)
    Ahhh, good to know. Thank you My previous post has been edited.
    Truth is good, knowledge is power and it's the second mouse who gets the cheese
  10. #10  
    Quote Originally Posted by ivyrose
    If you're Treo has been acting up ##377 (on Sprint) will give you an error log telling you what went wrong. To get to this screen, type ##377 and then "dial" (as if you're making a call). Hope this helps!
    That helps! Is there any other way to get this information? I was having my phone application causing soft resets this week whenever you did anything in the application. Any press of a phone number, etc would cause the reset. In that case, I would not have been able to get the ##377 information. But I suppose that if the only information returned is the offending program, then I already know that. :-)
  11. #11  
    i was having problems with resets too but while using the "lookup in contacts" button. i just did the error log thing and it says

    MemoryMgr.c,
    Line:3760, Invalid chunk
    ptr

    what does this mean? and how do i fix this?
  12. #12  
    Mine has been crashing lately when i dial a call. It may have been from a small drop I had. Heres the error message, what are your thoughts?

    Emul68kCommin.c,
    Line:1594, Index out of range
  13. #13  
    The error messages are little help unless you also include the name of the application that crashed.
  14. #14  
    Is there something like this for Verizon?
  15. #15  
    Here is the rule of thumb:
    GSM Treos use #*377 and dial
    CDMA Treos (Sprint and Verizon) use ##377 and dial.
    ## is reserved on GSM for other uses - MMI codes and hence the difference.
    ## is also commonly used on CDMA phones as a special command access prefix.
    Aide-memoire - 377=ERR on the keypad.
  16. #16  
    When I dial ##377 on VZW, it rings and then I get a message that my call cannot be completed as dialed.
  17. #17  
    Quote Originally Posted by Terrapin
    Mine has been crashing lately when i dial a call. It may have been from a small drop I had. Heres the error message, what are your thoughts?

    Emul68kCommin.c,
    Line:1594, Index out of range
    Hey, yesterday I had the same problem too. These days I noticed that I have more soft resets (or had to do). Some times typing #*377 just says unknown error. I really wonder if its the update that was done. I've have had the treo since last december and these days I don't play with the programs much so it doesn't explain the constant soft resets.
  18. #19  
    Verizon Wireless Is #*377 Dial

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