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  1.    #1  
    All of a sudden, for the first time my cable sync gives me this error:

    "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again."

    I made sure the USB is firmed seated.

    What could of caused this and what does "check your setup" mean?

    Thanks
  2. #2  
    Try a soft reset. Worked for me.

    Larry
  3. #3  
    That message on the handheld tells you almost nothing useful. It merely means that the connection could not be established with the PC.

    Start with your physical connections - cradle/cables into the handheld and the PC. Swap your USB port. Exclude your hub or plug into the true ports on the back of your PC not a port replicator for a laptop or the fakey USB ports on the front of new PCs.

    Use the HotSync article/wizard on the palmOne website to get the best diagnostics:
    http://205.141.210.170/SRVS/CGI-BIN/....tem,CASE=2630
  4. #4  
    Reboot your PC to reset everything on it, especially if it has been on awhile or in any thpe of sleep mode. This often helps me.
  5. #5  
    Quote Originally Posted by rucksdashel
    All of a sudden, for the first time my cable sync gives me this error:

    "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again."

    I made sure the USB is firmed seated.

    What could of caused this and what does "check your setup" mean?

    Thanks
    download the following app and it should lead u in the right direction.. good luck
    http://www.palmone.com/us/support/do...synccheck.html

    thanks
    b

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