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  1.    #1  
    Hi gang,
    Bizarre but troublesome problem with my treo. If the screen is off, I get no ring when someone calls. Just goes straight to voicemail, and I get no notication that there's a voicemail. If I happen to have the screen turned on and someone calls, it rings no problem. Ideas? Thanks.
  2. #2  
    Hi,

    I seem to have the same problem at one of our customers. Out of 28 Treo's 3 are having this problem.

    If it is related to third partie softwareit must be the push functionality of OneBridge. Any chanche you are using the same software?

    Herman
  3. #3  
    Simple solution, do a hard reset. A friend of mine had the same problem and I fixed it for him by doing a hard reset. Ofcourse I tried several things before the hard reset. Strangely enough since it got fixed by a hard reset one woulrd think the problem was software related but after the hard reset I reinstalled everything from the SD Card backup via backupbuddy and the phone still worked fine.

    By the way it has been over two weeks since I fixed my friend's phone and it is still doing fine.
  4. #4  
    Hi,

    I already performed a normal soft reset. this wworked fine too.

    But i'm not confident that either this soft reset or a hard reset + reinstall will make sure that this problem does not happen again in the future.

    But we'll wait and see.

    Herman

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