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  1.    #1  
    I read the Sprint/Handspring Update thread (all 35 pages of it) and have installed the 1.10 upgrade. But everytime I FOllow these steps my Treo Crashes

    1. Click on the SMS button
    2. Hit "Lookup Contacts"
    3. Watch as my Treo 600 does a soft reset
    4. Swear Loudly

    Can anyone help me break this cycle?
    Last edited by Mr_Blonde; 02/24/2004 at 10:15 AM.
  2.    #2  
    Anyone else having this problem on Sprint? Even after the patch?
  3. #3  
    No, I've had no problems whatsoever. I think what others may ask you is..."have you loaded any additional software lately?" Maybe it is causing the resets.
  4.    #4  
    Only Lighwav. But that should not be interferring with the SMS. So you can Lookup contacts from your Contacts List and your phone doesn't lock up at all?
  5. #5  
    Originally posted by Mr_Blonde
    I read the Sprint/Handspring Update thread (all 35 pages of it) and have installed the 1.10 upgrade. But everytime I FOllow these steps my Treo Crashes

    1. Click on the SMS button
    2. Hit "Lookup Contacts"
    3. Watch as my Treo 600 does a soft reset
    4. Swear Loudly

    Can anyone help me break this cycle?
    Hey Mr_blonde
    I had a similar incident, although not exactly like yours.. but I
    hope this information is helpful.
    A few weeks ago I received an SMS message from Sprint stating
    I need to do this upgrade. Attempted to do so.. it failed... After
    failure.. every HOTSYNC resulted a condition where it would try
    to perform the install activities resulting in a loss of all of my
    files, calendar info, contact info, etc,,..
    In other words every HOTSYNC would end up with a 600 that
    only had the basic.. just bought.. stuff on it.

    After hours with local Tacoma Wa Tech (useless) and hours with
    telephone Tech (most of them on hold but I must admit when
    I finally got to help someone he was curtious and caring).

    Initially he was as baffled as I was but after talking to co-
    workers, etc,... we ended up deleting a (I wish I could remember
    more in detail) a file that got created during the initial
    install attempt that came into existance when attempting the
    first install.. The file in question was something like...
    " *** install** upgrade** 110.prc
    I just remember the 110 and it was a .prc file ON MY PC.
    It was in the
    Program Files>Handspring>myid>Backup directory
    (where myid is my username on the Treo).

    Therefore...

    MY NOVICE SUGGESTION TO YOU.

    1) See if you have that file on your PC.
    ** Make sure it isn't sitting on your PDA Installer app on
    your PC ready to reinstall itself.
    2) Get rid of it (I'd recommend renaming it)
    3) HARD RESET your Treo.
    4) If you have a GOD... Pray
    5) Hotsync and see what happens.

    *******************
    So, I guess I've ended up without the upgrade.. But my
    understanding is the upgrade primarily addressed SMS
    problem issues that I never seemed to have in the first
    place.
    They say "if it ain't broke.. don't fix it".

    I'm a believer...

    Chris Gloor

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