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  1. #61  
    If Palm/Handspring are spending so much time monitoring this forum why don't they bother to respond to other posts that point out problems with their devices?

    How about a little less "monitoring" and a little more support for their customers!
  2. #62  
    Originally posted by vulcan
    FWIW patched.zip has been downloaded ~150 times.

    Somewhere out there.... theres a 150 free Treos.

    But think: how many Treo 600's have been sold? 150s not a huge percertage really. I think our vanity has got the better of us, and this unlock patch is not proving as 'popular' as we might think.
    Hey! Since when was $399 (0r $499 or more) "free". Anyone out there get a free 600? Not me. Besides, what use is it w/o service and that certainly aint free in my part of the world.
  3. #63  
    > ...But think: how many Treo 600's have been sold? 150s not a
    > huge percertage really...

    We don't know what the percentage is because palmOne refuses to divulge that information.

    The BEST information we have about end-user sales of TREO 600s was a statement made by palmOne management that during the Holiday Selling Season sales of newly-introduced TREO 600s were running about 7% above the sames sales rate during the previous year's Holiday Selling season for the other not-newly-introduced TREOs then available.

    Of course, TreoCentral apparently has been selling TREO 600s - if they also had to BUY a bunch of them, then sell from their own stock, then THEY would have a pretty good idea of sell-through restricted to a VERY early-adopter (that is, best-case) customer set.
  4. #64  
    Originally posted by giggsy


    Hey! Since when was $399 (0r $499 or more) "free". Anyone out there get a free 600? Not me. Besides, what use is it w/o service and that certainly aint free in my part of the world.
    Free as in released, unlocked, unchained...

    Free does have other meanings you know.
  5. #65  
    Originally posted by kschoenberg
    If Palm/Handspring are spending so much time monitoring this forum why don't they bother to respond to other posts that point out problems with their devices?

    How about a little less "monitoring" and a little more support for their customers!
    Ditto!!!

    cash70
    Me = Nokia 5170/Palm III > Kyocera 6035 > Treo 600 > Treo 650 > Treo 700p > Treo 755p > Treo Pro > Palm Pre

    Wife = Treo 600 > Treo 650 > Treo 755p > Palm Centro > Palm Pixi
  6. #66  
    Didn't have time to read the whole thread yet, but one point seems consistantly missed is that SPRINT IS GETTING A TON OF REVENUE FROM TREO CUSTOMERS TOO, and it's not just Handspring that needs Sprint, people seem to think that the Treo is the perfect recipe and form factor for this sort of service and Sprint needs Handspring as well...

    I ABSOLUTELY WOULD NOT BE A SPRINT CUSTOMER IF NOT FOR THE TREO. PERIOD. SPRINT CUSTOMER SERVICE IS SUB-PAR, COVERAGE (IN MY AREA) IS SUB PAR, AND THEY ARE MORE EXPENSIVE THAN THE OTHER CARRIER I LEFT TO GET THE TREO WTH VISION. Sprint is benefitting HUGELY with these Treos.

    So, please don't think that Sprint is just going to chuck the Treo because someone can unlock them. The Treo has the right recipe of features that the users want, the inability to keep Treos on the shelves should be proof of that.

    What damage does it actually do? So an instrument can be used with another carrier, how much of an impact could that possibly have? You lock into a contract anyway.. at worst, Sprint could just reduce discounts associated with the cost of the phone and it will cost us all more to get one, I see no larger consequences than that.

    Just my opinion.
    ----------------------------------------
    mk3cn4 uses a Treo 600 with ReqWireless Web Browser (others are useless IMO), Snappermail, Xiino, PalmVNC... and is a big infone fan. Cheaper and magnatudes better than Sprint's 411 ripoff, www.infone.com.
  7. #67  
    Originally posted by mk3cn4
    Didn't have time to read the whole thread yet, but one point seems consistantly missed is that SPRINT IS GETTING A TON OF REVENUE FROM TREO CUSTOMERS TOO, and it's not just Handspring that needs Sprint, people seem to think that the Treo is the perfect recipe and form factor for this sort of service and Sprint needs Handspring as well...

    I ABSOLUTELY WOULD NOT BE A SPRINT CUSTOMER IF NOT FOR THE TREO. PERIOD. SPRINT CUSTOMER SERVICE IS SUB-PAR, COVERAGE (IN MY AREA) IS SUB PAR, AND THEY ARE MORE EXPENSIVE THAN THE OTHER CARRIER I LEFT TO GET THE TREO WTH VISION. Sprint is benefitting HUGELY with these Treos.

    So, please don't think that Sprint is just going to chuck the Treo because someone can unlock them. The Treo has the right recipe of features that the users want, the inability to keep Treos on the shelves should be proof of that.

    What damage does it actually do? So an instrument can be used with another carrier, how much of an impact could that possibly have? You lock into a contract anyway.. at worst, Sprint could just reduce discounts associated with the cost of the phone and it will cost us all more to get one, I see no larger consequences than that.

    Just my opinion.
    Not only that, but also remember that Sprint loves high end costly phones because there's just too few CDMA capable carriers out there for people to hop to. And I doubt too many people like the potential hassle of having to sell a perfectly good Treo on eBay just so they can turn around and buy the GSM version so they can cut over to another carrier.

    So to summarize, Sprint is smart...

    1. They lock people into long term contracts.
    2. They charge cancellation fees if you leave early.
    3. They make it hard to leave if you bought an expensive CDMA phone.
    4. They have cheap data plans which make it hard to leave if you have a treo and use it for email.
    5. They spend very little money on customer service in order to keep overhead low. Instead, they spend a lot on advertising in order to entice additional customers.
    6. They even get the manufacturer to put thier name and carrier logos on the phone - further cementing the emphasis on being locked into it.

    If I was a service provider that wanted to maximize profits that's exactly how I'd do it.

    The impact unlocking has on a provider like sprint is almost ZERO.
  8. #68  
    Originally posted by derek985

    5. They spend very little money on customer service in order to keep overhead low. Instead, they spend a lot on advertising in order to entice additional customers.
    I must be the only person on the planet who has never had a bad customer service problem!

    Earlier this month (Before I got my T600) I called sprint about a billing problem. They charged me per minute for my web access on my phone, AND charged me a monthly fee to have unlimited web access. So I call them up, tell them that I am not sure how far back it goes, and that I have always had the web access on all of my plans. The operater asks me to hold for a bit. 10 mintues later (MAX) the operater comes back and tells me that she could only look up the last 6 months worth of bills and I have been billed incorrectly on all of them. Then she tells me that she is going to take the ammount I have been overcharged for 6 months and double that to cover me for the last year.

    In under 15 minutes I had my problem solved AND got credited for the last YEAR of wireless web charges! That is just and example of the kind of service I get when I call! (Or go to a store...)
    Palm III > Palm IIIC > Handera 330 > Kyocera 6035 & Sony NR70V > Treo 600 > Treo650 & Palm LifeDrive > Modded LifeDrive w/16gig CF > Palm Pre
  9. #69  
    Let's assume that unlocking phones causes major havoc with the carriers/palmone (I know it doesn't, but let's just assume that for the moment anyway). Now, as a percentage of all Treo users out there, how many are actually unlocking their phones?! Please! This is a non-issue.

    (I hate myself for actually responding to this thread!)
  10. #70  
    Bah, take a look at the THOUSANDS of unlocking sites that offer unlocking for every other type of phone (Nokia, Ericson, Motorola etc). Unlocking is so common among the phones that have such huge numbers out there I doubt the carriers wouldn't even blink at the mention of a few hundred Treo 600s getting unlocked.

    And don't you think if unlocking was such an issue Carrier and Phone manufacturer lawyers would've hunted down the various unlocking sites and closed them down already?

    Keep it in perspective guys We're just a zit on the **** of the cellular market.
  11. #71  
    Originally posted by treotim
    (I hate myself for actually responding to this thread!)
    Don't hate yourself -- you only responded virtually.
  12. #72  
    Didn't someone figure out a while ago here that the actual parts cost of the Treo was about $200? Being that this is a low margin item anyway how is anyone losing tremendous amounts of money at $499 subsidized? I would love to see what the carriers actually pay for these phones. If they are losing so much money with this hack being released then how are they going to survive when this phone is $299 in three months?

    I think that subsidized cell phones are a myth that the carriers created to entice people into signing long term contracts.
  13. #73  
    There is more to the cost of an item than parts. They have to pay for the assembley, distrubition, defective units before shipping, warranty issues after shipping, and the wages of everyone involved in the above processes including tech support.
    Palm III > Palm IIIC > Handera 330 > Kyocera 6035 & Sony NR70V > Treo 600 > Treo650 & Palm LifeDrive > Modded LifeDrive w/16gig CF > Palm Pre
  14. #74  
    Originally posted by Tavisjohn


    I must be the only person on the planet who has never had a bad customer service problem!

    Earlier this month (Before I got my T600) I called sprint about a billing problem. They charged me per minute for my web access on my phone, AND charged me a monthly fee to have unlimited web access. So I call them up, tell them that I am not sure how far back it goes, and that I have always had the web access on all of my plans. The operater asks me to hold for a bit. 10 mintues later (MAX) the operater comes back and tells me that she could only look up the last 6 months worth of bills and I have been billed incorrectly on all of them. Then she tells me that she is going to take the ammount I have been overcharged for 6 months and double that to cover me for the last year.

    In under 15 minutes I had my problem solved AND got credited for the last YEAR of wireless web charges! That is just and example of the kind of service I get when I call! (Or go to a store...)
    I had a similarr experience with T-mobile. Earlier this month (Before I got my T600) I called TMO about a billing problem. They charged me per minute for some 900 calls on my phone AND charged me weekend minutes. So I call them up, tell them that I am not sure how far back it goes, and that I have always had the free weekend minutes. The operater asks me to hold for a bit. 10 mintues later (MAX) the operater comes back and tells me that she could only look up the last 6 months worth of bills and I have been billed incorrectly on all of them. Then she tells me that she is going to take the amount I have been overcharged for 6 months and double that to cover me for the last year and she will send a compensation specialist out to my address to ensure total satisfaction. Within the hour, there was a total HOTTIE at my door and she took care of my firmware in a way that is difficult to explain orally ;-)

    In under 15 minutes I had my problem solved AND got credited for the last YEAR of wireless web charges! That is just and example of the kind of service I get when I call! T-Mo-'ho'...gotta love 'em!!!!
  15. #75  
    There is more to the cost of an item than parts. They have to pay for the assembley, distrubition, defective units before shipping, warranty issues after shipping, and the wages of everyone involved in the above processes including tech support.
    Sure there are other costs involved. My point though is that I would be really surprised if they exceeded $350. I think it is safe to assume that eveyone involved in the game is making money.
  16.    #76  
    Originally posted by plessdude
    Didn't someone figure out a while ago here that the actual parts cost of the Treo was about $200? Being that this is a low margin item anyway how is anyone losing tremendous amounts of money at $499 subsidized? I would love to see what the carriers actually pay for these phones. If they are losing so much money with this hack being released then how are they going to survive when this phone is $299 in three months?

    I think that subsidized cell phones are a myth that the carriers created to entice people into signing long term contracts.
    Did you get your MBA from Harvard? Or was it Yale? Do you still believe the tooth fairy delivers these phones, answers tech support calls, sends out replacements for DOA phones, fixes warranty items, upgrades + maintains networks...

    And ever heard of something called PROFIT? Perhaps you feel the carriers should be non-profit organizations. Do you also work for free? Do you let customers decide for themselves what your services are worth?


    The unlock crack is out. Palm knows. You know. I know. If you want to use it, use it at your own risk. But at least cut out the BS pre-teen rationalizing to ease your feeble conscience. Install it and STFU. Pathetic.
  17. #77  
    I think you should STFU . Do you work for Palm or what? You always come up with don't do this or Palm will have your a$$, don't do that....... If you have nothing valueable to add, STFU . We have adults on this board here who know what they are doing - no need for "holier than thou" types telling them what to do.
    Treo 600 GSM
  18. #78  
    I personally think The Goatsucker (I love that!) started this thread so that he could bask in the glow of his own selfimportance. We are all supposed to be awed by his alleged connection to P1 and the status it should, in his mind, give him.

    As stated earlier, if P1 was aware of all this why aren't they here commenting themselves. Surely someone in the company, even a lowly peon who just got wind of the unlocking stink, would want to chime in here. As with any big company there are bound to be employees that dislike the way business is done and are willing to share inside info with the rest of the world. I worked for one of the largest network service companies in the world and this sort of thing was common.

    Or perhaps those at P1 are above commenting on what we do here. I seriously doubt it. Most of us can't resist keeping this ridiculous thread alive. Why would a P1 employee be any different?

    In the end the whole thing is moot to me as I have Sprint phone and unlocking would help me how. Where would I go?

    Seriously though for those that have GSM, I would do the same and unlock. Although it seems it would only be of benefit if your contract were done and you could switch carriers without penalty. If not what would be the point? You still have a contract.

    To The Goatsucker (I laugh everytime I say it): Perhaps you should avoid treating everyone here like they are stupid sheep (or goats) and give us the credit to at least be responsible for our choices. Fine if P1 is pissed. Your warning could however have been delivered as friendly warning to the members of your community and its moderators instead of a condescending diatribe. You come off acting like you are SOOO connected and have all this inside info and we should bow to your superior knowledge and just do what you say because your better than us. Clearly you skipped the Dale Carnegie course when you should have taken it. Do us all a favor and let those of us that want to take chances do so, and stop trying to play Dad. We don't need it. Stick to sucking goats.

    OK I'll STFU now. Good Night.



    Woof
    “There are four boxes to be used in defense of liberty: soap, ballot, jury, and ammo. Please use in that order.”
    — Ed Howdershelt
    "A government big enough to give you everything you want, is big enough to take away everything you have."- Thomas Jefferson
  19. #79  
    I am sorry but from now I won't post any reply anymore because I am worried about what palmOne could do to me. They could thus pursue me so I leave to hide in the jungle. I hope only that there will be a network...
    To PalmOne C.E.O. : I am very sorry for what I did and promise I won't do it again, I swear, I don't want to go to jail, please, just thank you to retain your watchdog which has a very beautiful name of the remainder, Chupacabra, it is really very pretty...
  20. #80  
    Did you get your MBA from Harvard? Or was it Yale? Do you still believe the tooth fairy delivers these phones, answers tech support calls, sends out replacements for DOA phones, fixes warranty items, upgrades + maintains networks...
    Actually I do have an MBA big guy and if you read the next thing I wrote you would see that I did not think the combined costs exceeded $350.00. Do you work for Handspring/Palm? Why are you so defensive about this topic? If you do work for one of these guys then why not dig up some numbers for us so we can see how much money these poor guys lose on each headset they sell.

    This is being taken way too seriously. Unlocked phones and the people who provide the service are a cost of doing business. This "shinkage" I would bet amounts to less then 5% of the total.

    THE CARRIER SUBSIDY IS A MYTH TO SUCKER YOU INTO A LONGER CONTRACT!

    And ever heard of something called PROFIT? Perhaps you feel the carriers should be non-profit organizations. Do you also work for free? Do you let customers decide for themselves what your services are worth?
    Show me how anyone in this situation is not making a profit at $499.99. Customers always decide what your services are worth in a free market...didn't you learn that since you are the MBA authority.

    Whatever you wrote in red in you post I will not even dignify since you pretty much proved to everyone that you have other motives in stirring up this issue and yor credibility is hoving right around the economic impact this patch is going to create....Nada

    Go ask 10 people over the age of 20 what an unlocked cell phone is and report back you findings.
    Last edited by plessdude; 01/21/2004 at 08:51 AM.
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