PC World's December issue includes reliability and satisfaction ratings for handheld vendors. All Palm OS licensees were given higher ratings than any Pocket PC vendor. As PC World put it, "There's a clear consensus in our survey of handheld owners: Respondents with PDAs that run the Palm operating system had a better time than those running PocketPC-based PDAs. The three companies at the top of the reliability class, Handspring, Palm, and Sony, all use Palm OS. Meanwhile, companies including HP, Dell, and Toshiba—all of whose PDAs run the PocketPC operating system—lag behind this group."

PC World Report Card

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Damn straight...