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  1.    #1  
    Cingular won't insure any Treo products ! It sucks
  2. #2  
    I was looking into that, too. Does anyone know if there is anyone else that will insure the Treo (for a reasonable price)? This is an expensive piece of equipment.
  3. #3  
    Infact I just got my treo600 insured for $3.99/mo from Cingular..
  4. #4  
    Originally posted by metaphor
    Infact I just got my treo600 insured for $3.99/mo from Cingular..
    You better make sure that Cingular will cover your phone. I had Cingular insurance on my 180 when it broke and they refused to cover it. I also asked again when I got my 600 and was told online and at the corporate store that Cingular (actually their insurance carrier Signal) does NOT cover the Treo product at all.
  5. #5  
    Quite strange.. I just called up the Cingular CS(after ur post) and they said that my insurance is good and it covers my Treo 600.
    I even checked by calling the Cingular store from where I took the connnection and they too said that it is covered....

    Wonder if it is actually covered or I am just wasting my $$ and time........!!!????
  6. #6  
    ... Because the folks you're talking to have nothing to do with actually paying a claim. My company has a large corporate account with Cingular and I just asked to get my Treo insured. The answer from our very knowledgeable rep (the most in-the-know person I've ever known with any cellular carrier) is that they won't cover it. You can pay. But they won't when the time comes.

    I too am interested in other alternatives if anyone has any ideas...

    Paul
  7. #7  
    I just signed up for Cingular service for my T600, and I got the insurance. I think it is a $50 deductible to replace the phone.
  8. #8  
    I'm sorry but you are wrong about cingular covering the insurance on the treo-- at least thru lock/line, as soon as you call their number to activate the insurance (they give you 30 days to do this)-- then you tell them what phone you have, they say that they do not insure pda/smartphones ect... Please check, before assuming that it is covered. My rep said it was covered and it wasn't.
  9. #9  
    You may be able to get insurance through T-Mobile's equipment protection plan vendor for $3.99 month, Asurion

    Deductible is 75 for first 60 days and $35 thereafter, will replace handset for up to $1K and accessories up to $100 that are lost, stolen or suffer physical damage.

    It took less than 5 minutes to sign up over the phoe and insurance materials are coming in the mail. Charges will be tacked on to my T-Mobile bill. I didn't see anything in the .PDF where smartphones/PDAs are excluded from protection by Asurion.

    CINGULAR is listed as one of Asurion's business partners/clients

    n order to expedite the claims process, please read the following information before starting your claim.

    To file a claim (online) you will need the following information:
    * Name on the account
    * Mobile number
    * Phone manufacturer
    * Phone model
    * Daytime and evening contact phone number
    * Police report number and police department name IF PHONE WAS LOST OR STOLEN
    Last edited by BustAGroove; 12/11/2003 at 11:11 AM.
    BAG's Treo-Hip-Lography**Treo 600>SideKick #6****Signup for UPOC-Handspring Treo 600
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  10. #10  
    Originally posted by BustAGroove
    You may be able to get insurance through T-Mobile's equipment protection plan vendor for $3.99 month, Asurion

    Deductible is 75 for first 60 days and $35 thereafter, will replace handset for up to $1K and accessories up to $100 that are lost, stolen or suffer physical damage.

    It took less than 5 minutes to sign up over the phoe and insurance materials are coming in the mail. Charges will be tacked on to my T-Mobile bill. I didn't see anything in the .PDF where smartphones/PDAs are excluded from protection by Asurion.
    What did you have to do to sign up? I am a new T-Mobile customer and I asked the T-Mobile retail store I went to add the insurance to my account. I visited the T-Mobile web page and saw it active.

    Is there anything else one needs to do? How will Asurion know what phone you're using? T-Mobile said they log the IMEI numbers but is that enough?

    And... did they seem puzzled when you said you're using a Treo 600 when it isn't available yet for T-Mobile?

    Thanks!
  11. #11  
    Originally posted by Sprinter


    What did you have to do to sign up? I am a new T-Mobile customer and I asked the T-Mobile retail store I went to add the insurance to my account. I visited the T-Mobile web page and saw it active.

    Is there anything else one needs to do? How will Asurion know what phone you're using? T-Mobile said they log the IMEI numbers but is that enough?

    And... did they seem puzzled when you said you're using a Treo 600 when it isn't available yet for T-Mobile?

    Thanks!
    Hmmm, Asurion didn't ask me about any specs on the handset I was using on the T-Mobile network, only asked for my phone number. Maybe because the actual sign up materials are coming in the mail???? I'm reading other threads discussing insurance options and may pursue tacking coverage owner onto homeowner's insurance.
    BAG's Treo-Hip-Lography**Treo 600>SideKick #6****Signup for UPOC-Handspring Treo 600
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  12. #12  
    Originally posted by BustAGroove


    Hmmm, Asurion didn't ask me about any specs on the handset I was using on the T-Mobile network, only asked for my phone number. Maybe because the actual sign up materials are coming in the mail???? I'm reading other threads discussing insurance options and may pursue tacking coverage owner onto homeowner's insurance.
    I called T-Mobile again and they said that if I signed up for the insurance through them, there's no need to contact Asurion. Plus, they know what phone I have based on the IMEI number. I wonder if they really do given that my Treo 600 was purchased from Handspring as a Cingular-branded one.

    I'm saving a copy of my Treo 600's box that shows my IMEI number, just in case I need to prove what kind of phone it is.

    Now I'm wondering... why did you contact Asurion directly instead of going to T-Mobile? I may call Asurion anyway to clarify things. The store I ordered T-Mobile service from wasn't too familiar with the insurance, except they knew how to add it of course.

    I just called Asurion's enrollment line (888)805-3366 and they told me that I had to contact them (Asurion) since T-Mobile doesn't have access to Asurion's database. Oh well, the lady just asked for my phone number. I suspect that T-Mobile will let Asurion know I ordered the insurance since it is already on my account. Then, Asurion will also inform T-Mobile that I requested it because all they asked for what my phone number so Asurion definitely needs to coordinate with T-Mobile to get any welcome packet to me via mail.

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