I am not sure if anyone else has posted this. I did many searches trying to fix this problem for myself and didn't see this posted. I accidentally found this workaround for the soft resets that occur when accessing your contacts using sms or picture mail with Rev. A or B. I read that rev. C did not have this problem. Anyways, while in sms or picture mail, instead of clicking on the "to" link to access contacts, just type the first letter of the persons name that you want to send the message to and hit the space bar. This takes you into a seperate list of your contacts and does not cause your treo to reset when clicking on a email address or mobile number. This has saved me much frustration.