I'm attempting to install Handspring's version of The Palm Desktop (4.0), and I receive an error message stating that my access is denied. Even when I am logged in as the administrator, I still continue to receive the same message.

In addition, I tried installing Palm's version of the same software only to receive the same error.

This is really frustrating, and I would appreciate any help in solving this matter. I don't feel I should have to come up with $20 to solve this (especially when I'm a poor graduate student).