Well I just ordered my upgrade from T-Mobile. The Treo 270 for $469.00 which saves $230.00 off MSRP. While it doesn't compare with the advertised "new activation" price on Amazon of $199.99, after rebates it's a lot less hassle and I get to keep my Mobile number. I'm not sure why the retail outlets weren't informed of this offer but communication within the telecomm companies seems to be lacking.