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  1.    #1  
    In the options menu for contacts I have Last Name, First Name. However when I type in a letter it often gives me the first name and not the last. What boxes do I check to have my contacts do last name first name. Options include enabling first name last and remembering last command
  2. #2  
    The way you list your contacts (firstname/lastname, lastname/firstname) has nothing to do with the look-up function.

    The look-up function searches in three ways simultaneously:

    1) First letter of first name + first, second, third, etc. letters of last name (JBA = Judy Barton)

    2) First, second, third, etc. letters of last name (BAR = Judy Barton)

    3) First, second, third, etc. letters of first name (JUD = Judy Barton)

    So, if you type "SMI" you could get any of the following results:

    John Smith
    Smilla Snow
    Steve Miller

    Since it's an integrated search, there's no way to have it just find "Smilla" when you type in "SMI."

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